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Casino profile

CasinoChan in Canada

Player complaints and reviews about CasinoChan, plus its operator (Playamo Partners), licences and welcome offers.

casinochan.com
casinochan.com
Capture of the CasinoChan website

Profile

Website
casinochan.com
Established
2019
Operator
Playamo Partnersaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • French
  • German
  • Italian
Currencies
  • Euros
  • Australian dollars
  • Canadian dollars
  • Bitcoin
  • Bitcoin Cash
  • Litecoin
  • Dogecoin
  • Tether
  • Czech Republic korunas
  • Ethereum

About

On the CasinoChan site for Canada, we found 7 promotions. In Canada, CasinoChan accepts one payment method, Interac. The minimum deposit in $ is 20, the maximum 6,000. The registration form for Canada has 4 fields; the required ones include e-mail and password.

CasinoChan belongs to the Playamo Partners affiliate programme. The site launched in 2019. It holds a licence from Tobique Gaming Commission. The interface is available in 4 languages: English, French, German, Italian. 10 account currencies are listed, including Euros, Australian dollars, Canadian dollars, Bitcoin. We list 9 welcome offers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

$

  • Interac

    Bank transfer

    20 – 6000

Sign-up requirements

6 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Currency
  4. Country

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in Canada

26 records

26 of the 192 records about CasinoChan come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

13

85% resolved, of those with a known outcome

Total reviews

13

Across all review sites

Player rating

3.62 / 5

13 ratings by these players

Share of all records

14%

of 192 about CasinoChan

What players in Canada say about CasinoChan

Players in Canada have filed 13 complaints and written 13 reviews about CasinoChan. That is 14% of the 192 records about it from every market. Complaints make up 50% of their records, against 22% across all markets. Their reviews rate it 3.62 out of 5 on average (13 ratings), against 4.42 across all markets. 31% of their rated reviews give one or two stars; across all markets the share is 8.4%.

The most common problem in their complaints is “Bonus winnings confiscated”: 23% of 13 complaints with a labelled problem (16% across all markets). 85% of their 13 complaints with a known outcome were resolved, against 91% across all markets. In the last 12 months: no complaints and 5 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about CasinoChan in Canada, or compare the market with another one.

What the assistant can do
Canada and all markets
FigureCanadaAll markets
Complaints among all records50%22%
Resolved, of complaints with a known outcome85%91%
Average review rating, out of 53.624.42
Reviews rated 1–2 stars31%8.4%
Bonus winnings confiscated, of labelled complaints23%16%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201920202021
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Bonus winnings confiscated23%3
  • Bonus not credited15%2
  • Account closed7.7%1
  • Account not closed on request7.7%1
  • Registration7.7%1
  • Deposit not credited7.7%1
  • Documents rejected or requested again7.7%1
  • Support conduct7.7%1
  • Other problems15%2
Share of the 13 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Bonus38%5
  • Account23%3
  • Withdrawal15%2
  • Deposit7.7%1
  • KYC / verification7.7%1
  • Customer support7.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved85%11
  • Unresolved15%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–4–
20250–4–
20240–3–
20230–1–
20220–1–
20211–0–
20201182%0–
20191–0–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru131–
Trustpilot–12–

Block 08

Latest complaints and reviews

The newest records about CasinoChan as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Withdrawal limits

    Resolved

    Canada · Casino Guru

  • Complaint

    Bonus not credited

    Resolved

    Canada · Casino Guru

  • Complaint

    Account not closed on request

    Unresolved

    Canada · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about CasinoChan in Canada

Which payment methods does CasinoChan accept in Canada?

The CasinoChan cashier for Canada lists one payment method: Interac.

What are the deposit limits at CasinoChan in Canada?

Deposits in $ run from 20 to 6,000 per transaction. The lowest minimum, 20 $, is via Interac.

What bonuses and promotions does CasinoChan run in Canada?

We read 7 live offers for Canada on the CasinoChan site itself.

What does CasinoChan ask for at registration in Canada?

The CasinoChan registration form for Canada has 4 fields: e-mail, password, currency, country. Marked as required: e-mail, password.

How many complaints and reviews about CasinoChan come from players in Canada?

26 of the 192 complaints and reviews about CasinoChan come from players in Canada. Across all its markets, 43 complaints have a known outcome, and 91% of them were resolved.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with CasinoChan, and ones players rate about the same.