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Unibet Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Unibet Casino and its operator (Kindred Affiliates).

unibet.com
unibet.com
Capture of the Unibet Casino website

Profile

Website
unibet.com
Established
1997
Operator
Kindred Affiliatesaffiliate programme
Company
Trannel International Ltd.
Licences
Languages
  • Czech
  • Danish
  • English
  • Estonian
  • Finnish
  • German
  • Hungarian
  • Italian
  • Lithuanian
  • Norwegian
  • Polish
  • Portuguese
  • Spanish
  • French
  • Greek
  • Romanian
  • Russian
  • Swedish
Currencies
  • Brazilian reals
  • Canadian dollars
  • Swiss francs
  • Czech Republic korunas
  • Danish krone
  • Euros
  • British pounds sterling
  • Croatian kunas
  • Hungarian forints
  • Lithuanian litai
  • Norwegian kroner
  • Polish zlotys
  • Romanian lei
  • US dollars
  • Swedish kronor Show more

About

Unibet Casino is an online casino operating under the Kindred Affiliates affiliate programme. The site launched in 1997. It holds licences from Estonian Tax and Customs Board, Gibraltar Regulatory Authority, Malta Gaming Authority, Romanian National Gambling Office. The interface is available in 18 languages, among them Czech, Danish, English, Estonian. Accounts can be held in 15 currencies — Brazilian reals, Canadian dollars, Swiss francs, Czech Republic korunas. Our database holds 1 welcome offer.

Markets

This brand is listed in 20 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

4,622 records

What players report about Unibet Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

137

41% resolved, of those with a known outcome

Total reviews

4,485

Across all review sites

Player rating

4.03 / 5

Trustpilot 3.5 · AskGamblers 3.5 · casino.ru 4.7 · Tribuna 4.4

GEO markets

89

Countries stated on 96% of records

AI-generated summary of player reviews

Players appreciated Unibet's user-friendly platform and the smooth operation of games. Many noted that deposits were fast and withdrawals were processed quickly in the past.

Players disliked the long verification process that led to delayed withdrawals and account freezes. There were multiple complaints about the repeated demands for the same documents, causing significant stress and frustration.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2008201020122014201620182020202220242026
Complaints count

Block 02

Complaint categories

  • KYC / verification24%33
  • Withdrawal23%31
  • Account17%23
  • Responsible gambling9.6%13
  • Other8.8%12
  • Payments & refunds6.6%9
  • Technical5.1%7
  • Bonus3.7%5
  • Deposit1.5%2
  • Customer support0.7%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Unresolved57%78
  • Resolved40%55
  • Status we do not recognise yet2.2%3
  • Open0.7%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
200920112013201520172019202120232026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
200920102011201220132014201520162017201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.

Screenshots

1 page

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.