Deposit €10 Get €40 at Unibet Casino
- Min deposit
- €10
- Wagering
- 50xb
Wagering applies to the bonus amount.
Casino profile
Unibet Casino
Player complaints and reviews about Unibet Casino, plus its operator (Kindred Affiliates), licences and welcome offers.
unibet.com
Profile
- Website
- unibet.com
- Established
- 1997
- Operator
- Kindred Affiliatesaffiliate programme
- Company
- Trannel International Ltd.
- Licences
- Languages
- Czech
- Danish
- English
- Estonian
- Finnish
- German
- Hungarian
- Italian
- Lithuanian
- Norwegian
- Polish
- Portuguese
- Spanish
- French
- Greek
- Romanian
- Russian
- Swedish
- Currencies
- Brazilian reals
- Canadian dollars
- Swiss francs
- Czech Republic korunas
- Danish krone
- Euros
- British pounds sterling
- Croatian kunas
- Hungarian forints
- Lithuanian litai
- Norwegian kroner
- Polish zlotys
- Romanian lei
- US dollars
- Swedish kronor Show more
About
Unibet Casino belongs to the Kindred Affiliates affiliate programme. The site launched in 1997. It holds licences from Estonian Tax and Customs Board, Gibraltar Regulatory Authority, Malta Gaming Authority, Romanian National Gambling Office. The interface is available in 18 languages, including Czech, Danish, English, Estonian. 15 account currencies are listed, including Brazilian reals, Canadian dollars, Swiss francs, Czech Republic korunas. We list one welcome offer.
Unibet Casino is listed in 20 markets, among them Canada, Germany, France and Belgium.
Markets
This brand is listed in 20 markets. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Player Intelligence
4,875 records
What players report about Unibet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
137
41% resolved, of those with a known outcome
Total reviews
4,738
Across all review sites
Player rating
4.08 / 5
Trustpilot 3.7 · AskGamblers 3.5 · casino.ru 4.7 · Tribuna 4.4
GEO markets
90
Countries stated on 96% of records
Unibet Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Unibet Casino, the way Player Intelligence PRO computes it.
Since 2008, players have posted 137 complaints and 4,738 reviews about Unibet Casino on 8 sites. In the 12 months to November 4, 2026, they filed 11 complaints and posted 1,917 reviews. That is 8% fewer complaints than in the 12 months before (12). Reviews are up 365% on the 12 months before (412). The average review rating rose from 1.33 to 3.84 out of 5 year on year. Of the complaints with a known outcome, 60% were resolved in the last 12 months, against 17% in the 12 months before.
The problem players report most often is “Withdrawal delay”: 17% of the 126 complaints with a labelled problem. Next come “Account blocked” (11%) and “Account closed” (11%). Complaints about “Withdrawal” make up 22% of those with a topic, against 29% across all brands.
Of the 133 complaints with a known outcome, 41% were resolved, against 59% across all brands. That puts Unibet Casino 1,715th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 34%.
Reviewers give Unibet Casino 2.83 out of 5 on average over 4,716 rated reviews, against 3.44 across all brands. 47% of the ratings are four or five stars, and 50% are one or two. The review sites’ own scores average 4.08 out of 5 across 4 sites. By that score, Unibet Casino ranks 695th of 4,286 rated casinos. Reviewers most often praise “Website & app” (754 reviews), “Withdrawals” (561 reviews) and “Sportsbook” (509 reviews). The most common criticism concerns “Customer support” (666 reviews), “Fairness & RTP” (610 reviews) and “Withdrawals” (604 reviews).
The countries players state most often are Denmark (23%), France (22%) and Netherlands (17%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Unibet Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated Unibet's user-friendly platform and the smooth operation of games. Many noted that deposits were fast and withdrawals were processed quickly in the past.
Players disliked the long verification process that led to delayed withdrawals and account freezes. There were multiple complaints about the repeated demands for the same documents, causing significant stress and frustration.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
22
2008201020122014201620182020202220242026
| Period | Value |
|---|---|
| 2008 | 1 |
| 2009 | 0 |
| 2010 | 0 |
| 2011 | 0 |
| 2012 | 2 |
| 2013 | 1 |
| 2014 | 2 |
| 2015 | 3 |
| 2016 | 3 |
| 2017 | 10 |
| 2018 | 8 |
| 2019 | 8 |
| 2020 | 10 |
| 2021 | 12 |
| 2022 | 14 |
| 2023 | 22 |
| 2024 | 22 |
| 2025 | 9 |
| 2026 | 10 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay17%21
- Account blocked11%14
- Account closed11%14
- Verification delay11%14
- Documents rejected or requested again11%14
- Self-exclusion8.7%11
- Withdrawal refused5.6%7
- Bonus winnings confiscated2.4%3
- Other problems22%28
Block 03
Complaint categories
- Withdrawal22%30
- KYC / verification21%29
- Account21%28
- Other8.8%12
- Responsible gambling8.8%12
- Payments & refunds6.6%9
- Bonus4.4%6
- Technical4.4%6
- Deposit2.9%4
Block 04
Complaint status
- Unresolved57%78
- Resolved40%55
- Status we do not recognise yet2.2%3
- Open0.7%1
Block 05
Unibet Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Unibet Casino | All brands |
|---|---|---|
| Complaints resolved | 41% | 59% |
| Average review rating | 2.83 | 3.44 |
| Complaints per 100 reviews | 2.9 | 26.4 |
| Share of “Withdrawal” complaints | 22% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
1,836
200920112013201520172019202120232026
| Period | Value |
|---|---|
| 2009 | 1 |
| 2010 | 1 |
| 2011 | 1 |
| 2012 | 13 |
| 2013 | 23 |
| 2014 | 34 |
| 2015 | 211 |
| 2016 | 183 |
| 2017 | 73 |
| 2018 | 149 |
| 2019 | 197 |
| 2020 | 218 |
| 2021 | 315 |
| 2022 | 294 |
| 2023 | 383 |
| 2024 | 363 |
| 2025 | 443 |
| 2026 | 1,836 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars34%1,626
- 4 stars13%597
- 3 stars2.6%124
- 2 stars2.6%123
- 1 star48%2,246
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Website & app19%754
- Withdrawals14%561
- Sportsbook13%509
- Games11%430
- Trust & licence7.7%313
- Customer support7.1%287
Criticised
- Customer support16%666
- Fairness & RTP15%610
- Withdrawals15%604
- Bonuses13%510
- Account11%428
- Trust & licence10%407
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
5
1
5
2.18
2.13
2.13
4.13
3.78
2.12
3.45
3
1.91
1.79
1.78
1.5
1.37
1.31
3.96
200920102011201220132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2009 | 5 |
| 2010 | 1 |
| 2011 | 5 |
| 2012 | 2.18 |
| 2013 | 2.13 |
| 2014 | 2.13 |
| 2015 | 4.13 |
| 2016 | 3.78 |
| 2017 | 2.12 |
| 2018 | 3.45 |
| 2019 | 3 |
| 2020 | 1.91 |
| 2021 | 1.79 |
| 2022 | 1.78 |
| 2023 | 1.5 |
| 2024 | 1.37 |
| 2025 | 1.31 |
| 2026 | 3.96 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Denmark23%1,062
- France22%1,036
- Netherlands17%776
- Finland9.7%454
- United Kingdom6.7%311
- Sweden3.7%173
- Belgium2.8%129
- Germany1.7%78
- Norway1.4%67
- Ireland1.1%53
- Other countries11%522
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 10 | – | 1,836 | 3.96 |
| 2025 | 9 | – | 443 | 1.31 |
| 2024 | 22 | 36% | 363 | 1.37 |
| 2023 | 22 | 18% | 383 | 1.5 |
| 2022 | 14 | 50% | 294 | 1.78 |
| 2021 | 12 | 58% | 315 | 1.79 |
| 2020 | 10 | 40% | 218 | 1.91 |
| 2019 | 8 | – | 197 | 3.0 |
| 2018 | 8 | – | 149 | 3.45 |
| 2017 | 10 | 60% | 73 | 2.12 |
| 2016 | 3 | – | 183 | 3.78 |
| 2015 | 3 | – | 211 | 4.12 |
| 2014 | 2 | – | 34 | 2.13 |
| 2013 | 1 | – | 23 | – |
| 2012 | 2 | – | 13 | – |
| 2011 | 0 | – | 1 | – |
| 2010 | 0 | – | 1 | – |
| 2009 | 0 | – | 1 | – |
| 2008 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 4,537 | 3.7 / 5 |
| AskGamblers | 31 | 115 | 3.5 / 5 |
| Casino Guru | 46 | 57 | – |
| CasinoReviews | 40 | – | – |
| Casinomeister | 19 | – | – |
| latestcasinobonuses.bet | 1 | 17 | – |
| Tribuna | – | 11 | 4.4 / 5 |
| casino.ru | – | 1 | 4.7 / 5 |
Block 13
Latest complaints and reviews
The newest records about Unibet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
Netherlands · Trustpilot
- Review
3.0 of 5 stars
Finland · Trustpilot
- Complaint
Documents rejected or requested again
Unresolved - Complaint
Bonus winnings confiscated
Resolved - Complaint
Missing funds
Unresolved
204 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.
Questions about Unibet Casino
Who owns Unibet Casino?
Unibet Casino is operated by Trannel International Ltd. and runs under the Kindred Affiliates affiliate programme.
Is Unibet Casino licensed?
Yes. Unibet Casino holds 5 licences: Estonian Tax and Customs Board, Gibraltar Regulatory Authority, Malta Gaming Authority, Romanian National Gambling Office, Swedish Gambling Authority.
When was Unibet Casino founded?
Unibet Casino launched in 1997.
Which currencies does Unibet Casino accept?
Currencies listed for Unibet Casino: Brazilian reals, Canadian dollars, Swiss francs, Czech Republic korunas, Danish krone, Euros, British pounds sterling, Croatian kunas and 7 more. Its site is available in 18 languages: Czech, Danish, English, Estonian and 14 more.
What welcome bonuses does Unibet Casino offer?
One welcome offer is listed for Unibet Casino. The first on the list is “Deposit €10 Get €40 at Unibet Casino”, with a 50× wagering requirement.
Which countries is Unibet Casino available in?
Unibet Casino is listed in 20 markets: Austria, Belgium, Brazil, Canada, Czechia, Estonia, Finland, France and 12 more.
What do players say about Unibet Casino?
Players have filed 137 complaints and written 4,738 reviews about Unibet Casino. Players rate Unibet Casino 4.08 out of 5 on average across the 4 sites that publish one.
What do players complain about most at Unibet Casino?
“Withdrawal delay” – 17% of the 126 complaints about Unibet Casino with a labelled problem. Followed by “Account blocked” (11%) and “Account closed” (11%).
Do players report withdrawal problems at Unibet Casino?
Withdrawals are the topic of 30 complaints about Unibet Casino: 22% of the 136 with a topic. The most common withdrawal problem is “Withdrawal delay” (70% of them). Of the withdrawal complaints with a known outcome, 34% were resolved.
Does Unibet Casino resolve player complaints?
41% of the 133 complaints about Unibet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Unibet Casino is 1,715th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Unibet Casino?
Praised most: “Website & app”, “Withdrawals” and “Sportsbook”. Criticised most: “Customer support”, “Fairness & RTP” and “Withdrawals”. 47% of the rated reviews give four or five stars, and 50% give one or two.
How many complaints has Unibet Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 11 complaints about Unibet Casino. That is 8% fewer than in the 12 months before, when there were 12.
Where do Unibet Casino’s players come from?
The countries named most often in complaints and reviews about Unibet Casino are Denmark (23%), France (22%) and Netherlands (17%).
Screenshots
1 page
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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