Casino profile
Player complaints and reviews about 24kCasino, plus its operator (24K Affiliates), licences and welcome offers.
24kCasino belongs to the 24K Affiliates affiliate programme. The site launched in 2019. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, Spanish, Russian, Finnish. 13 account currencies are listed, including Euros, US dollars, Canadian dollars, Danish krone.
24kCasino is listed in 11 markets, among them Canada, Germany, Australia and Spain. On the 24kCasino site for Netherlands, we found 2 welcome bonuses.
This brand is listed in 11 markets. Pick one to see what it offers there.
2 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
RocketPlay is an online casino brand established in 2020 and operated by Scores55 Tech B. V. The brand is connected to the Makeberry Affiliates program and is listed with Curacao Gaming Control Board licensing. This Bonzora page reviews only the RocketPlay…
RocketPlay is one of the stronger casino offers on Bonzora because it combines a large two-deposit welcome package, fast e-wallet and crypto withdrawals, broad payment support, a large game lobby, public RTP/RNG information, and 24/7 support. The offer is not…
31 records
What players report about 24kCasino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
8
50% resolved, of those with a known outcome
Total reviews
23
Across all review sites
Player rating
3.48 / 5
casino.ru 4.7 · AskGamblers 2.85 · Trustpilot 2.9
GEO markets
6
Countries stated on 19% of records
Every figure below is computed from the complaints and reviews collected about 24kCasino, the way Player Intelligence PRO computes it.
Since 2019, players have posted 8 complaints and 23 reviews about 24kCasino on 3 sites.
Reviewers give 24kCasino 4.04 out of 5 on average over 23 rated reviews, against 3.44 across all brands. 74% of the ratings are four or five stars, and 13% are one or two. The review sites’ own scores average 3.48 out of 5 across 3 sites. By that score, 24kCasino ranks 1,678th of 4,287 rated casinos. Reviewers most often praise “Games” (15 reviews), “Bonuses” (11 reviews) and “Withdrawals” (7 reviews). The most common criticism concerns “Customer support” (5 reviews).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about 24kCasino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2020 | 4 |
| 2021 | 4 |
Block 02
Block 03
Block 04
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2019 | 4 |
| 2020 | 3 |
| 2021 | 4 |
| 2022 | 12 |
Block 05
How the rated reviews split by star.
Block 06
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 07
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2019 | 2.63 |
| 2020 | 2.5 |
| 2021 | 4.75 |
| 2022 | 4.67 |
Block 08
The ten countries players most often state, complaints and reviews together.
Block 09
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2022 | 0 | – | 12 | – |
| 2021 | 4 | – | 4 | – |
| 2020 | 4 | – | 3 | – |
| 2019 | 0 | – | 4 | – |
A dash means too little data for that year.
Block 10
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| casino.ru | – | 15 | 4.7 / 5 |
| AskGamblers | 8 | 6 | 2.85 / 5 |
| Trustpilot | – | 2 | 2.9 / 5 |
Block 11
The newest records about 24kCasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
5.0 of 5 stars
Russia · casino.ru
5.0 of 5 stars
Russia · casino.ru
5.0 of 5 stars
Russia · casino.ru
5.0 of 5 stars
Russia · casino.ru
1.0 of 5 stars
Denmark · Trustpilot
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from casino.ru, AskGamblers, Trustpilot.
24kCasino is operated by Phoenix Media Tech B.V. and runs under the 24K Affiliates affiliate programme.
Yes. 24kCasino holds a licence from Curacao Gaming Control Board.
24kCasino launched in 2019.
Currencies listed for 24kCasino: Euros, US dollars, Canadian dollars, Danish krone, Brazilian reals, Mexican pesos, South African Rand, Bitcoin and 5 more. Its site is available in 7 languages: English, Spanish, Russian, Finnish and 3 more.
24kCasino is listed in 11 markets: Australia, Brazil, Canada, Finland, Germany, Mexico, New Zealand, Norway and 3 more.
We read 2 live offers for Netherlands on the 24kCasino site itself.
Players have filed 8 complaints and written 23 reviews about 24kCasino. Players rate 24kCasino 3.48 out of 5 on average across the 3 sites that publish one.
Praised most: “Games”, “Bonuses” and “Withdrawals”. Criticised most: “Customer support”. 74% of the rated reviews give four or five stars, and 13% give one or two.
Casinos that share a market, a licence or an operator with 24kCasino, and ones players rate about the same.
Casinos whose player rating is closest to that of 24kCasino.
