01Brand Intelligence
Which brands are losing player trust?
Connect rating changes with complaints and recurring problems. See what deserves a closer look.
Complaints, reviews and ratings by brand
What players sayabout casino brands
Player reviews, ratings and complaints from third-party sites in one place. See which problems players report about a brand, how its rating moves and how it compares with competitors.
PLAYER INTELLIGENCE PROSample data
Product preview
Last 90 daysWhat needs your attention?
Withdrawal complaints are the leading issue
AttentionFollow the signal back to the player evidence.
Top player problemsComplaint share
Withdrawals58%
Verification / KYC26%
Bonus terms16%
BrandsRating / change
ABrand A3.2 / 5−0.4
BBrand B4.6 / 5+0.3
CBrand C4.1 / 5+0.1
PLAYER EVIDENCEEvery figure opens the complaints and reviews behind it.
Illustrative product preview · not live market dataFrom market to source
Core opportunities
Stop searching. Start comparing
See what players say, compare it and find the signals worth acting on.
02Competitive Intelligence
Where does a competitor outperform?
Compare ratings and problem areas to find where you’re losing and what to fix.
03Market Intelligence
One brand – or a market-wide issue?
Break a pattern down by GEO, platform and operator to see how far it spreads.
Keep the important brands in view
Know when the picture changes.
Track the brands and markets that matter to you. See changes in ratings and player feedback when you return to your monitoring view.
Get PRO accessYour monitoring viewSample data
ABrand A+0.3Improving
BBrand B0.0Stable
CBrand C−0.4Attention
DBrand D−0.8Critical
Real sourcesPlayer reviews and complaints with source context.
Sample-awareInsufficient data is clearly marked.
Transparent methodologyUnderstand the metrics behind a comparison.
Introductory offer
Start with an edge.Get the full picture.
One subscription for the questions that matter. All PRO intelligence tools in one place.
PLAYER INTELLIGENCEPRO
Built for Product, Operations, CRM and Analytics teams.
For your first month$100$150/ month
Then $150/month at the current regular price.
Reviews, ratings & complaintsBrand IntelligenceCompetitor comparisonsGEO IntelligencePlatforms & operatorsMonitoring
Player Intelligence AI
Ask the datathe way you would ask an analyst
The AI analyst reads the same complaints, reviews and ratings as PRO and answers in plain words: which problems lead in a market, how a brand’s rating moved, how two operators compare. Each answer shows its figures, its period and its sources.
- Rankings and comparisons by brand, GEO, platform and operator
- Tables and charts with the period and the sources behind every figure
- On the site and in Telegram, with follow-up questions in one thread
- An answer you can send as a report link
Questions it answers
- Top complaint categories this month
- Which brands are getting worse on rating?
- Is LeoVegas having payout problems?
- Market report for Canada
3 free questions a day for signed-in professionals, on the site and in Telegram together
igamingcpo AIAILive data
Breakdown of complaints by category
Withdrawal leads with 29% of the complaints that have a topic.
All time · 421,956 complaints with a topic
Data from AskGamblers, Casino Guru, CasinoReviews and 10 more
Brands, GEOs, platforms, operators
Many player signalsOne clear picture
Connect the feedback to brands, GEOs, platforms and operators. When something looks wrong, follow it all the way down.
ReviewsComplaintsRatings
igamingcpoPLAYER INTELLIGENCE
BrandsMarketsPlatformsOperators