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Casino profile

Woocasino

Player complaints and reviews about Woocasino, plus its operator (Playamo Partners), licences and welcome offers.

woocasino.com
woocasino.com
Capture of the Woocasino website

Profile

Website
woocasino.com
Established
2020
Operator
Playamo Partnersaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • French
  • Russian
  • German
  • Norwegian
  • Finnish
  • Japanese
  • Italian
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • Canadian dollars
  • Norwegian kroner
  • Polish zlotys
  • New Zealand dollars
  • Bitcoin
  • Bitcoin Cash
  • Litecoin
  • Dogecoin
  • Tether
  • Hungarian forints
  • Brazilian reals

About

Woocasino belongs to the Playamo Partners affiliate programme. The site launched in 2020. It holds a licence from Tobique Gaming Commission. The interface is available in 8 languages, including English, French, Russian, German. 14 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 6 welcome offers.

Woocasino is listed in 11 markets, among them Canada, Germany, France and Belgium. On the Woocasino site for Austria, we found 7 promotions and a loyalty programme with 21 tiers.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

21 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    €1,000

    200.000 KP

  2. 2

    €10

    2.000 KP

  3. 3

    €10,000

    750.000 KP

  4. 4

    €100

    8.000 KP

  5. 5

    €15,000

    1.500.000 KP

  6. 6

    €20

    3.000 KP

  7. 7

    €200

    15.000 KP

  8. 8

    €25,000

    2.000.000 KP

  9. 9

    €3,000

    450.000 KP

  10. 10

    €50

    5.000 KP

  11. 11

    €500

    50.000 KP

  12. 12

    €750

    100.000 KP

  13. 13

    10 Freispiele

    25 KP

  14. 14

    100 Freispiele

    800 KP

  15. 15

    125 Freispiele

    1.200 KP

  16. 16

    20 Freispiele

    75 KP

  17. 17

    30 Freispiele

    150 KP

  18. 18

    50 Freispiele

    300 KP

  19. 19

    75 Freispiele

    500 KP

  20. 20

    Porsche 911

    5.000.000 KP

  21. 21

    Teilnahme am VIP

    1 - 24 KP

Player Intelligence

316 records

What players report about Woocasino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

74

95% resolved, of those with a known outcome

Total reviews

242

Across all review sites

Player rating

4.5 / 5

AskGamblers 4.5

GEO markets

16

Countries stated on 34% of records

Woocasino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Woocasino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 74 complaints and 242 reviews about Woocasino on 3 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 81 reviews. Reviews are up 376% on the 12 months before (17).

The problem players report most often is “Withdrawal refused”: 19% of the 69 complaints with a labelled problem. Next come “Withdrawal delay” (17%) and “Bonus winnings confiscated” (12%). Complaints about “Withdrawal” make up 39% of those with a topic, against 29% across all brands.

Of the 74 complaints with a known outcome, 95% were resolved, against 59% across all brands. That puts Woocasino 190th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 93%.

Reviewers give Woocasino 4.5 out of 5 on average over 242 rated reviews, against 3.44 across all brands. 93% of the ratings are four or five stars, and 5.4% are one or two. The review sites’ own scores average 4.5 out of 5 on one site. By that score, Woocasino ranks 235th of 4,286 rated casinos. Reviewers most often praise “Games” (156 reviews), “Withdrawals” (123 reviews) and “Customer support” (96 reviews). The most common criticism concerns “Bonuses” (21 reviews), “Customer support” (17 reviews) and “Games” (14 reviews).

The countries players state most often are Australia (50%), Canada (13%) and Czechia (13%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Woocasino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the variety of games available, allowing them to explore different providers and genres easily. They also enjoyed the straightforward bonus terms and the smooth withdrawal process, which contributed to a positive overall experience.

Players expressed dissatisfaction with the speed of deposit and withdrawal processes, wishing for more instant transactions. Additionally, there were mentions of occasional loading issues with games from specific providers, although support was available to assist.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal refused19%13
  • Withdrawal delay17%12
  • Bonus winnings confiscated12%8
  • Verification delay8.7%6
  • Deposit not credited5.8%4
  • Account blocked4.3%3
  • Account not closed on request4.3%3
  • Documents rejected or requested again4.3%3
  • Other problems25%17
Share of the 69 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal39%28
  • KYC / verification14%10
  • Account13%9
  • Bonus13%9
  • Payments & refunds8.3%6
  • Deposit5.6%4
  • Responsible gambling4.2%3
  • Technical4.2%3
Share of complaints with a category. 2 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved95%70
  • Unresolved5.4%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Woocasino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Woocasino against the market
MeasureWoocasinoAll brands
Complaints resolved95%59%
Average review rating4.53.44
Complaints per 100 reviews30.626.4
Share of “Withdrawal” complaints39%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars79%191
  • 4 stars14%35
  • 3 stars1.2%3
  • 2 stars0.8%2
  • 1 star4.5%11
Share of 242 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games65%156
  • Withdrawals51%123
  • Customer support40%96
  • Website & app40%95
  • Bonuses31%74
  • VIP & loyalty21%50
Share of the 239 reviews that name at least one aspect.reviews

Criticised

  • Bonuses8.8%21
  • Customer support7.1%17
  • Games5.9%14
  • Withdrawals5%12
  • Website & app4.6%11
  • Deposits & payment methods3.8%9
Share of the 239 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Australia50%54
  • Canada13%14
  • Czechia13%14
  • Austria8.3%9
  • Germany2.8%3
  • Brazil1.8%2
  • Switzerland1.8%2
  • New Zealand1.8%2
  • Poland1.8%2
  • Chile0.9%1
  • Other countries5.5%6
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–694.72
20258–1104.7
20249–294.62
20235–11–
20221292%4–
20212596%10–
202014100%9–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers131914.5 / 5
Casino Guru5751–
Casinomeister4––

Block 13

Latest complaints and reviews

The newest records about Woocasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.5 of 5 stars

    AskGamblers

  • Review

    5.0 of 5 stars

    Austria · Casino Guru

  • Complaint

    Game malfunction

    Resolved

    Australia · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Casinomeister

  • Complaint

    Gambling limits

    Resolved

    Australia · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about Woocasino

Who owns Woocasino?

Woocasino is operated by Novatrix SRL and runs under the Playamo Partners affiliate programme.

Is Woocasino licensed?

Yes. Woocasino holds a licence from Tobique Gaming Commission.

When was Woocasino founded?

Woocasino launched in 2020.

Which currencies does Woocasino accept?

Currencies listed for Woocasino: Euros, US dollars, Australian dollars, Canadian dollars, Norwegian kroner, Polish zlotys, New Zealand dollars, Bitcoin and 6 more. Its site is available in 8 languages: English, French, Russian, German and 4 more.

What welcome bonuses does Woocasino offer?

6 welcome offers are listed for Woocasino. The first on the list is “100% up to €/$100 + 150 Bonus Spins, 1st Deposit Bonus at Woocasino”, with a 40× wagering requirement.

Which countries is Woocasino available in?

Woocasino is listed in 11 markets: Australia, Austria, Belgium, Canada, Finland, France, Germany, Italy and 3 more.

What bonuses and promotions does Woocasino run in Austria?

We read 7 live offers for Austria on the Woocasino site itself.

Does Woocasino have a loyalty programme in Austria?

Yes. Its loyalty programme for Austria has 21 tiers.

What do players say about Woocasino?

Players have filed 74 complaints and written 242 reviews about Woocasino. Players rate Woocasino 4.5 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Woocasino?

“Withdrawal refused” – 19% of the 69 complaints about Woocasino with a labelled problem. Followed by “Withdrawal delay” (17%) and “Bonus winnings confiscated” (12%).

Do players report withdrawal problems at Woocasino?

Withdrawals are the topic of 28 complaints about Woocasino: 39% of the 72 with a topic. The most common withdrawal problem is “Withdrawal refused” (46% of them). Of the withdrawal complaints with a known outcome, 93% were resolved.

Does Woocasino resolve player complaints?

95% of the 74 complaints about Woocasino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Woocasino is 190th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Woocasino?

Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Bonuses”, “Customer support” and “Games”. 93% of the rated reviews give four or five stars, and 5.4% give one or two.

How many complaints has Woocasino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Woocasino.

Where do Woocasino’s players come from?

The countries named most often in complaints and reviews about Woocasino are Australia (50%), Canada (13%) and Czechia (13%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Woocasino, and ones players rate about the same.