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Casino profile

bCasino

Player complaints and reviews about bCasino, plus its operator (Oh My Partners), licences and welcome offers.

bcasino.com
Capture of the bCasino website

About

bCasino belongs to the Oh My Partners affiliate programme. The site launched in 2019. It holds a licence from Malta Gaming Authority. The interface is available in 8 languages, including English, German, Finnish, French. 22 account currencies are listed, including Euros, Brazilian reals, Canadian dollars, Chilean pesos. We list 6 welcome offers.

bCasino is listed in 24 markets, among them Canada, Germany, France and Belgium. The registration form for United Arab Emirates has 4 fields: username, e-mail, password and currency.

Markets

This brand is listed in 24 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Sign-up requirements

4 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. Username
  2. E-mail
  3. Password
  4. CurrencyARS (ARS) · BOB (BOB) · CAD (CA$) · EUR (€) … +7

Player Intelligence

1,207 records

What players report about bCasino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

80

90% resolved, of those with a known outcome

Total reviews

1,127

Across all review sites

Player rating

3.73 / 5

Trustpilot 4.0 · AskGamblers 3.45

GEO markets

42

Countries stated on 96% of records

bCasino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about bCasino, the way Player Intelligence PRO computes it.

Since 2018, players have posted 80 complaints and 1,127 reviews about bCasino on 5 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 97 reviews. Reviews are down 71% on the 12 months before (332). The average review rating fell from 4.13 to 4.01 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 28% of the 78 complaints with a labelled problem. Next come “Bonus winnings confiscated” (27%) and “Withdrawal refused” (14%). Complaints about “Withdrawal” make up 51% of those with a topic, against 29% across all brands.

Of the 80 complaints with a known outcome, 90% were resolved, against 59% across all brands. That puts bCasino 401st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 98%.

Reviewers give bCasino 4.09 out of 5 on average over 1,117 rated reviews, against 3.44 across all brands. 78% of the ratings are four or five stars, and 18% are one or two. The review sites’ own scores average 3.73 out of 5 across 2 sites. By that score, bCasino ranks 1,220th of 4,286 rated casinos. Reviewers most often praise “Customer support” (534 reviews), “Bonuses” (239 reviews) and “Games” (206 reviews). The most common criticism concerns “Withdrawals” (150 reviews), “Customer support” (114 reviews) and “Bonuses” (90 reviews).

The countries players state most often are New Zealand (38%), Canada (17%) and Ireland (9.2%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about bCasino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the friendly and helpful customer service, as well as the fun exclusive games offered. Additionally, they liked the good options for deposits and the availability of small deposit bonuses.

Players disliked the lengthy withdrawal processing time of 3-5 days, which they felt should be illegal in 2026. They also found the wagering requirements for bonuses to be outrageous, with some reaching 25-40x, and expressed frustration over having to verify their accounts multiple times.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay28%22
  • Bonus winnings confiscated27%21
  • Withdrawal refused14%11
  • Wagering terms7.7%6
  • Verification delay6.4%5
  • Account blocked5.1%4
  • Winnings voided5.1%4
  • Withdrawal limits2.6%2
  • Other problems3.8%3
Share of the 78 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal51%40
  • Bonus35%28
  • KYC / verification7.6%6
  • Account5.1%4
  • Deposit1.3%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved90%72
  • Unresolved10%8
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

bCasino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

bCasino against the market
MeasurebCasinoAll brands
Complaints resolved90%59%
Average review rating4.093.44
Complaints per 100 reviews7.126.4
Share of “Withdrawal” complaints51%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars66%733
  • 4 stars12%135
  • 3 stars4.1%46
  • 2 stars2.4%27
  • 1 star16%176
Share of 1,117 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support55%534
  • Bonuses25%239
  • Games21%206
  • Website & app8.8%85
  • Withdrawals8.1%79
  • VIP & loyalty3.5%34
Share of the 970 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals15%150
  • Customer support12%114
  • Bonuses9.3%90
  • KYC / verification4%39
  • Trust & licence3.9%38
  • Fairness & RTP2.9%28
Share of the 970 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • New Zealand38%442
  • Canada17%192
  • Ireland9.2%106
  • Mexico7.9%91
  • Brazil5.2%60
  • Finland3.6%42
  • Netherlands3.5%40
  • Germany3.1%36
  • South Africa2.7%31
  • Chile1.6%18
  • Other countries8.2%95
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–673.88
20254–2524.22
20241995%4003.81
20233497%1073.87
20223–1664.79
20213–543.97
20201173%684.07
20193–12–
20182–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1,0764.0 / 5
Casino Guru6619–
AskGamblers4293.45 / 5
CasinoReviews10––
latestcasinobonuses.bet–3–

Block 13

Latest complaints and reviews

The newest records about bCasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Withdrawal refused

    Resolved

    United States · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Chile · Casino Guru

5 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about bCasino

Who owns bCasino?

bCasino is operated by Green Feather Online Limited and runs under the Oh My Partners affiliate programme.

Is bCasino licensed?

Yes. bCasino holds a licence from Malta Gaming Authority.

When was bCasino founded?

bCasino launched in 2019.

Which currencies does bCasino accept?

Currencies listed for bCasino: Euros, Brazilian reals, Canadian dollars, Chilean pesos, Colombian pesos, Croatian kunas, Indian rupees, Indonesian rupiahs and 14 more. Its site is available in 8 languages: English, German, Finnish, French and 4 more.

What welcome bonuses does bCasino offer?

6 welcome offers are listed for bCasino. The first on the list is “€5 NO DEPOSIT BONUS”, with a 60× wagering requirement.

Which countries is bCasino available in?

bCasino is listed in 24 markets: Austria, Belgium, Brazil, Canada, Chile, Colombia, Finland, France and 16 more.

What does bCasino ask for at registration in United Arab Emirates?

The bCasino registration form for United Arab Emirates has 4 fields: username, e-mail, password, currency.

What do players say about bCasino?

Players have filed 80 complaints and written 1,127 reviews about bCasino. Players rate bCasino 3.73 out of 5 on average across the 2 sites that publish one.

What do players complain about most at bCasino?

“Withdrawal delay” – 28% of the 78 complaints about bCasino with a labelled problem. Followed by “Bonus winnings confiscated” (27%) and “Withdrawal refused” (14%).

Do players report withdrawal problems at bCasino?

Withdrawals are the topic of 40 complaints about bCasino: 51% of the 79 with a topic. The most common withdrawal problem is “Withdrawal delay” (55% of them). Of the withdrawal complaints with a known outcome, 98% were resolved.

Does bCasino resolve player complaints?

90% of the 80 complaints about bCasino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, bCasino is 401st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about bCasino?

Praised most: “Customer support”, “Bonuses” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 78% of the rated reviews give four or five stars, and 18% give one or two.

How many complaints has bCasino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about bCasino.

Where do bCasino’s players come from?

The countries named most often in complaints and reviews about bCasino are New Zealand (38%), Canada (17%) and Ireland (9.2%).