100% up to €/$ 120 + 1 Bonus Game + 120 Free Spins, 1st Deposit Bonus at 20bet Casino
- Bonus
- 100%
- Max bonus
- €120
- Free spins
- 120
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
Casino profile
20bet Casino
Player complaints and reviews about 20bet Casino, plus its operator (Playamo Partners), licences and welcome offers.
20bet.com
Profile
- Website
- 20bet.com
- Established
- 2020
- Operator
- Playamo Partnersaffiliate programme
- Company
- TechSolutions Group N.V.
- Languages
- English
- German
- Polish
- Portuguese
- Hungarian
- Norwegian
- Spanish
- French
- Finnish
- Italian
- Czech
- Japanese
- Greek
- Hindi
- Filipino
- Korean
- Indonesian
- Malaysian
- Thai
- Vietnamese
- Chinese
- Uzbek
- Azerbaijani Show more
- Currencies
- Euros
- Argentine pesos
- Bulgarian leva
- Brazilian reals
- Canadian dollars
- Swiss francs
- Chilean pesos
- Chinese yuan
- Czech Republic korunas
- Hungarian forints
- Indian rupees
- Iraqi dinars
- Japanese yen
- Mexican pesos
- Malaysian ringgits
- Norwegian kroner
- New Zealand dollars
- Peruvian nuevos soles
- Pakistani rupees
- Polish zlotys
- Russian rubles
- Thai baht
- Ukrainian hryvnias
- US dollars
- Vietnamese dong
- Kenyan shillings
- Kazakhstani tenges
- Philippine pesos
- Bangladeshi takas
- Venezuelan bolívars
- Azerbaijani manats
- Colombian pesos
- Costa Rican colóns
- Macedonian denari
- Egyptian pounds
- Hong Kong dollars
- Georgian laris
- Moldovan lei
- Guatemalan quetzals
- Cambodian riels
- Romanian lei
- Indonesian rupiahs
- Singapore dollars
- Uzbekistan som
- South Korean won
- Bitcoin
- Bitcoin Cash
- USD Coin
- Ethereum
- Ripple
- ADA
- Dogecoin
- Binance Coin
- Litecoin
- Tether
- Bolivian bolivianos
- Honduran lempiras
- New Taiwan dollars
- Uruguayan pesos
- South African Rand Show more
About
20bet Casino belongs to the Playamo Partners affiliate programme. The site launched in 2020. It holds licences from Curacao Gaming Control Board, Kahnawake Gaming Commission. The interface is available in 23 languages, including English, German, Polish, Portuguese. 60 account currencies are listed, including Euros, Argentine pesos, Bulgarian leva, Brazilian reals. We list 4 welcome offers.
20bet Casino is listed in 39 markets, among them Canada, Germany, France and Belgium.
Licensee
The company that holds the Curaçao licence for 20bet Casino, as the licence register names it.
- Legal name
- TechSolutions Group N.V.
- Curaçao licence reference
- OGL/2024/590/0758
- Registration number (Curaçao Chamber of Commerce)
- 144920
Markets
This brand is listed in 39 markets. Pick one to see what it offers there.
Welcome bonuses
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
50% up to €/$ 100 + 50 Free Spins, 2nd Deposit Bonus at 20bet Casino
- Bonus
- 50%
- Max bonus
- €100
- Free spins
- 50
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
50% up to €100 + 50 Free Spins Weekly Reload Bonus at 20bet Casino
- Bonus
- 50%
- Max bonus
- €100
- Free spins
- 50
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
50% up to €/$ 100 + 50 Free Spins, Friday Reload Bonus at 20bet Casino
- Bonus
- 50%
- Max bonus
- €100
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
Player Intelligence
899 records
What players report about 20bet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
304
90% resolved, of those with a known outcome
Total reviews
595
Across all review sites
Player rating
4.03 / 5
AskGamblers 4.6 · Trustpilot 2.7 · Tribuna 4.8
GEO markets
51
Countries stated on 42% of records
20bet Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about 20bet Casino, the way Player Intelligence PRO computes it.
Since 2020, players have posted 304 complaints and 595 reviews about 20bet Casino on 7 sites. In the 12 months to November 4, 2026, they filed 41 complaints and posted 312 reviews. That is 18% fewer complaints than in the 12 months before (50). Reviews are up 457% on the 12 months before (56). The average review rating rose from 3.54 to 4.34 out of 5 year on year. Of the complaints with a known outcome, 76% were resolved in the last 12 months, against 92% in the 12 months before.
The problem players report most often is “Withdrawal delay”: 38% of the 293 complaints with a labelled problem. Next come “Withdrawal refused” (17%) and “Documents rejected or requested again” (8.5%). Complaints about “Withdrawal” make up 57% of those with a topic, against 29% across all brands.
Of the 304 complaints with a known outcome, 90% were resolved, against 59% across all brands. That puts 20bet Casino 399th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 95%.
Reviewers give 20bet Casino 4.09 out of 5 on average over 595 rated reviews, against 3.44 across all brands. 79% of the ratings are four or five stars, and 18% are one or two. The review sites’ own scores average 4.03 out of 5 across 3 sites. By that score, 20bet Casino ranks 741st of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (232 reviews), “Customer support” (200 reviews) and “Games” (189 reviews). The most common criticism concerns “Withdrawals” (92 reviews), “Customer support” (51 reviews) and “KYC / verification” (40 reviews).
The countries players state most often are Germany (8.7%), Spain (8.4%) and Greece (7.1%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about 20bet Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the fast and efficient customer support, often highlighting the helpfulness of their VIP managers. The variety of games and bonuses available also received positive remarks, making the overall gaming experience enjoyable.
Many players expressed frustration with the slow withdrawal process, often citing delays and repeated requests for documentation. Additionally, some noted that the customer service could be improved, with slow response times and vague answers being common complaints.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
71
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 24 |
| 2022 | 63 |
| 2023 | 71 |
| 2024 | 47 |
| 2025 | 62 |
| 2026 | 37 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay38%110
- Withdrawal refused17%49
- Documents rejected or requested again8.5%25
- Account closed6.1%18
- Bonus winnings confiscated5.8%17
- Account blocked4.8%14
- Deposit not credited4.4%13
- Verification delay4.1%12
- Other problems12%35
Block 03
Complaint categories
- Withdrawal57%172
- Account14%43
- KYC / verification13%38
- Bonus6%18
- Deposit4.6%14
- Responsible gambling2%6
- Payments & refunds1.7%5
- Technical1.7%5
- Other0.3%1
Block 04
Complaint status
- Resolved90%274
- Unresolved9.9%30
Block 05
20bet Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | 20bet Casino | All brands |
|---|---|---|
| Complaints resolved | 90% | 59% |
| Average review rating | 4.09 | 3.44 |
| Complaints per 100 reviews | 51.1 | 26.4 |
| Share of “Withdrawal” complaints | 57% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
292
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 1 |
| 2021 | 12 |
| 2022 | 19 |
| 2023 | 45 |
| 2024 | 41 |
| 2025 | 185 |
| 2026 | 292 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars71%420
- 4 stars8.7%52
- 3 stars3%18
- 2 stars1.5%9
- 1 star16%96
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals40%232
- Customer support35%200
- Games33%189
- Bonuses28%159
- Website & app27%154
- Sportsbook26%151
Criticised
- Withdrawals16%92
- Customer support8.9%51
- KYC / verification7%40
- Bonuses6.4%37
- Trust & licence5.4%31
- Website & app4.2%24
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
5
2.5
2.03
2.94
3.52
4.38
4.35
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 5 |
| 2021 | 2.5 |
| 2022 | 2.03 |
| 2023 | 2.94 |
| 2024 | 3.52 |
| 2025 | 4.38 |
| 2026 | 4.35 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Germany8.7%33
- Spain8.4%32
- Greece7.1%27
- Italy5.8%22
- Portugal5.8%22
- Argentina4.5%17
- Brazil4.5%17
- Austria4.2%16
- Philippines3.9%15
- Ireland3.7%14
- Other countries44%166
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 37 | 76% | 292 | 4.35 |
| 2025 | 62 | 85% | 185 | 4.38 |
| 2024 | 47 | 94% | 41 | 3.52 |
| 2023 | 71 | 90% | 45 | 2.93 |
| 2022 | 63 | 97% | 19 | – |
| 2021 | 24 | 100% | 12 | – |
| 2020 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 77 | 430 | 4.6 / 5 |
| Casino Guru | 219 | 65 | – |
| Trustpilot | – | 84 | 2.7 / 5 |
| Tribuna | – | 15 | 4.8 / 5 |
| CasinoReviews | 5 | – | – |
| Casinomeister | 3 | – | – |
| latestcasinobonuses.bet | – | 1 | – |
Block 13
Latest complaints and reviews
The newest records about 20bet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
2.0 of 5 stars
- Review
1.0 of 5 stars
Ireland · Trustpilot
- Complaint
Withdrawal delay
ResolvedCanada · Casino Guru
- Complaint
Withdrawal delay
UnresolvedPortugal · Casino Guru
- Complaint
Missing funds
Unresolved
20 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot, Tribuna.
Questions about 20bet Casino
Who owns 20bet Casino?
20bet Casino is operated by TechSolutions Group N.V. and runs under the Playamo Partners affiliate programme.
Is 20bet Casino licensed?
Yes. 20bet Casino holds 2 licences: Curacao Gaming Control Board, Kahnawake Gaming Commission.
When was 20bet Casino founded?
20bet Casino launched in 2020.
Which currencies does 20bet Casino accept?
Currencies listed for 20bet Casino: Euros, Argentine pesos, Bulgarian leva, Brazilian reals, Canadian dollars, Swiss francs, Chilean pesos, Chinese yuan and 52 more. Its site is available in 23 languages: English, German, Polish, Portuguese and 19 more.
What welcome bonuses does 20bet Casino offer?
4 welcome offers are listed for 20bet Casino. The first on the list is “100% up to €/$ 120 + 1 Bonus Game + 120 Free Spins, 1st Deposit Bonus at 20bet Casino”, with a 40× wagering requirement.
Which countries is 20bet Casino available in?
20bet Casino is listed in 39 markets: Argentina, Austria, Azerbaijan, Bangladesh, Belgium, Brazil, Canada, Chile and 31 more.
What do players say about 20bet Casino?
Players have filed 304 complaints and written 595 reviews about 20bet Casino. Players rate 20bet Casino 4.03 out of 5 on average across the 3 sites that publish one.
What do players complain about most at 20bet Casino?
“Withdrawal delay” – 38% of the 293 complaints about 20bet Casino with a labelled problem. Followed by “Withdrawal refused” (17%) and “Documents rejected or requested again” (8.5%).
Do players report withdrawal problems at 20bet Casino?
Withdrawals are the topic of 172 complaints about 20bet Casino: 57% of the 302 with a topic. The most common withdrawal problem is “Withdrawal delay” (64% of them). Of the withdrawal complaints with a known outcome, 95% were resolved.
Does 20bet Casino resolve player complaints?
90% of the 304 complaints about 20bet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, 20bet Casino is 399th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about 20bet Casino?
Praised most: “Withdrawals”, “Customer support” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “KYC / verification”. 79% of the rated reviews give four or five stars, and 18% give one or two.
How many complaints has 20bet Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 41 complaints about 20bet Casino. That is 18% fewer than in the 12 months before, when there were 50.
Where do 20bet Casino’s players come from?
The countries named most often in complaints and reviews about 20bet Casino are Germany (8.7%), Spain (8.4%) and Greece (7.1%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with 20bet Casino, and ones players rate about the same.
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Casinos whose player rating is closest to that of 20bet Casino.
