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BillyBets Casino

Player complaints and reviews about BillyBets Casino, plus its operator (Boomerang Partners), licences and welcome offers.

billybets.com
Capture of the BillyBets Casino website

About

BillyBets Casino belongs to the Boomerang Partners affiliate programme. The site launched in 2024. It holds a licence from Costa Rica Gambling. The interface is available in 16 languages, including English, Slovenian, Slovak, Portuguese. 16 account currencies are listed, including Euros, US dollars, Swiss francs, Canadian dollars. We list 9 welcome offers.

BillyBets Casino is listed in 20 markets, among them Canada, Germany, France and Belgium. On the BillyBets Casino site for Hungary, we found 5 tournaments. In Hungary, BillyBets Casino accepts 4 payment methods: Pay by Card, MiFinity, Cryptocurrencies and Onepass. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum.

Markets

This brand is listed in 20 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

33 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Pay by Card

    Card

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  • MiFinity

    E-wallet

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  • USDT

    Cryptocurrency

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  • USDT

    Cryptocurrency

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  • Bitcoin Cash

    Cryptocurrency

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  • Bitcoin Cash

    Cryptocurrency

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  • USDT

    Cryptocurrency

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  • USDT

    Cryptocurrency

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  • USDT

    Cryptocurrency

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  • USDT

    Cryptocurrency

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  • USDT

    Cryptocurrency

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  • USDT

    Cryptocurrency

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  • Bitcoin

    Cryptocurrency

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  • Bitcoin

    Cryptocurrency

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  • Ethereum

    Cryptocurrency

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  • Ethereum

    Cryptocurrency

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  • Litecoin

    Cryptocurrency

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  • Litecoin

    Cryptocurrency

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  • Tron

    Cryptocurrency

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  • Tron

    Cryptocurrency

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  • USDC

    Cryptocurrency

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  • USDC

    Cryptocurrency

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  • BNB

    Cryptocurrency

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  • BNB

    Cryptocurrency

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  • Dogecoin

    Cryptocurrency

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  • Dogecoin

    Cryptocurrency

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  • Solana

    Cryptocurrency

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  • Solana

    Cryptocurrency

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  • USDC

    Cryptocurrency

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  • USDC

    Cryptocurrency

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  • Cardano

    Cryptocurrency

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  • Cardano

    Cryptocurrency

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  • Onepass

    Other

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Cashier read on August 12, 2026

Player Intelligence

408 records

What players report about BillyBets Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

51

94% resolved, of those with a known outcome

Total reviews

357

Across all review sites

Player rating

4.08 / 5

Trustpilot 2.8 · AskGamblers 4.55 · Tribuna 4.9

GEO markets

30

Countries stated on 91% of records

BillyBets Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about BillyBets Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 51 complaints and 357 reviews about BillyBets Casino on 5 sites. In the 12 months to November 4, 2026, they filed 39 complaints and posted 168 reviews. That is 290% more complaints than in the 12 months before (10). Reviews are down 1% on the 12 months before (170). The average review rating fell from 3.89 to 2.29 out of 5 year on year. Of the complaints with a known outcome, 92% were resolved in the last 12 months, against 100% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 42% of the 48 complaints with a labelled problem. Next come “Self-exclusion” (19%) and “Account not closed on request” (10%). Complaints about “Withdrawal” make up 47% of those with a topic, against 29% across all brands.

Of the 51 complaints with a known outcome, 94% were resolved, against 59% across all brands. That puts BillyBets Casino 202nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.

Reviewers give BillyBets Casino 3.08 out of 5 on average over 354 rated reviews, against 3.44 across all brands. 51% of the ratings are four or five stars, and 47% are one or two. The review sites’ own scores average 4.08 out of 5 across 3 sites. By that score, BillyBets Casino ranks 695th of 4,286 rated casinos. Reviewers most often praise “Customer support” (109 reviews), “Games” (53 reviews) and “Website & app” (31 reviews). The most common criticism concerns “Withdrawals” (108 reviews), “Customer support” (85 reviews) and “Trust & licence” (72 reviews).

The countries players state most often are Germany (20%), Ireland (11%) and Italy (8.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about BillyBets Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the wide selection of games and the user-friendly interface, making navigation easy and enjoyable. Many highlighted the quick registration process and the smooth performance of the mobile site, especially for slots and live games.

Players disliked the slow verification process and the lack of weekend withdrawals, which made the cashier section cumbersome. Additionally, some found the navigation within the game lobby to be clunky and the lobby itself felt crowded at times.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay42%20
  • Self-exclusion19%9
  • Account not closed on request10%5
  • Account closed6.3%3
  • Bonus winnings confiscated4.2%2
  • Documents rejected or requested again4.2%2
  • Withdrawal limits4.2%2
  • Withdrawal refused4.2%2
  • Other problems6.3%3
Share of the 48 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal47%24
  • Account18%9
  • Responsible gambling18%9
  • Bonus5.9%3
  • KYC / verification3.9%2
  • Payments & refunds3.9%2
  • Technical3.9%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved94%48
  • Unresolved5.9%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

BillyBets Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

BillyBets Casino against the market
MeasureBillyBets CasinoAll brands
Complaints resolved94%59%
Average review rating3.083.44
Complaints per 100 reviews14.326.4
Share of “Withdrawal” complaints47%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars48%169
  • 4 stars2.8%10
  • 3 stars2.8%10
  • 2 stars3.7%13
  • 1 star43%152
Share of 354 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support34%109
  • Games16%53
  • Website & app9.6%31
  • Bonuses7.7%25
  • Withdrawals7.4%24
  • VIP & loyalty3.7%12
Share of the 323 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals33%108
  • Customer support26%85
  • Trust & licence22%72
  • Account15%49
  • Responsible gambling9.9%32
  • Fairness & RTP8.4%27
Share of the 323 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany20%73
  • Ireland11%41
  • Italy8.6%32
  • Portugal8.6%32
  • Switzerland8.1%30
  • Greece6.8%25
  • Canada5.4%20
  • Finland5.4%20
  • Slovenia4.9%18
  • France3.5%13
  • Other countries18%66
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263892%1552.29
20259–1563.7
20244–463.71

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–3142.8 / 5
Casino Guru4313–
AskGamblers6194.55 / 5
Tribuna–114.9 / 5
Casinomeister2––

Block 13

Latest complaints and reviews

The newest records about BillyBets Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Finland · Trustpilot

  • Review

    2.0 of 5 stars

  • Complaint

    Withdrawal delay

    Resolved

    Portugal · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved
  • Complaint

    Withdrawal refused

    Resolved

    New Zealand · Casino Guru

7 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about BillyBets Casino

Who owns BillyBets Casino?

BillyBets Casino is operated by Luxinero Group and runs under the Boomerang Partners affiliate programme.

Is BillyBets Casino licensed?

Yes. BillyBets Casino holds a licence from Costa Rica Gambling.

When was BillyBets Casino founded?

BillyBets Casino launched in 2024.

Which currencies does BillyBets Casino accept?

Currencies listed for BillyBets Casino: Euros, US dollars, Swiss francs, Canadian dollars, Czech Republic korunas, Australian dollars, Norwegian kroner, Polish zlotys and 8 more. Its site is available in 16 languages: English, Slovenian, Slovak, Portuguese and 12 more.

What welcome bonuses does BillyBets Casino offer?

9 welcome offers are listed for BillyBets Casino. The first on the list is “100% up to €500 + 200 Free Spins at BillyBets Casino”, with a 35× wagering requirement.

Which countries is BillyBets Casino available in?

BillyBets Casino is listed in 20 markets: Australia, Austria, Belgium, Canada, Croatia, Czechia, Finland, France and 12 more.

Which payment methods does BillyBets Casino accept in Hungary?

The BillyBets Casino cashier for Hungary lists 4 payment methods: Pay by Card, MiFinity, Cryptocurrencies, Onepass. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

Does BillyBets Casino run tournaments in Hungary?

Yes. The BillyBets Casino site for Hungary lists 5 tournaments.

What do players say about BillyBets Casino?

Players have filed 51 complaints and written 357 reviews about BillyBets Casino. Players rate BillyBets Casino 4.08 out of 5 on average across the 3 sites that publish one.

What do players complain about most at BillyBets Casino?

“Withdrawal delay” – 42% of the 48 complaints about BillyBets Casino with a labelled problem. Followed by “Self-exclusion” (19%) and “Account not closed on request” (10%).

Do players report withdrawal problems at BillyBets Casino?

Withdrawals are the topic of 24 complaints about BillyBets Casino: 47% of the 51 with a topic. The most common withdrawal problem is “Withdrawal delay” (83% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.

Does BillyBets Casino resolve player complaints?

94% of the 51 complaints about BillyBets Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, BillyBets Casino is 202nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about BillyBets Casino?

Praised most: “Customer support”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 51% of the rated reviews give four or five stars, and 47% give one or two.

How many complaints has BillyBets Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 39 complaints about BillyBets Casino. That is 290% more than in the 12 months before, when there were 10.

Where do BillyBets Casino’s players come from?

The countries named most often in complaints and reviews about BillyBets Casino are Germany (20%), Ireland (11%) and Italy (8.6%).