Product Hub
Product insights for the iGaming industry
Here you can find materials for developing an iGaming brand, platform and more.
19 articles · latest September 22, 2026
Germany Player Experience Report 2026
What do German players really complain about — and what can operators learn from it? This report uses player reviews, complaints, ratings and market data to identify the biggest friction points in the German iGaming market and the issues operators should consider when launching or scaling in Germany.
Read more
Problems of B2B Casino Platforms in Igaming
Hi everyone! Today, I want to talk about some of the most common problems that still exist across B2B platforms in the iGaming industry. A lot of operators spend their time focusing on bonuses, loyalty programs, CRM, and payment approval rates. But at the same time, they often overlook—or simply choose to live with—some much more fundamental issues.
Read more
Deposit Statistics of the Top 10 Crypto Casinos Over the Last 12 Months
Hi everyone! I put together a report covering historical deposit data to better understand how the crypto iGaming market has evolved over the past year. It also highlights several interesting trends that stood out during the analysis.
Read more
CRM Insights from 165 iGaming Brands and 2,163 Emails
Hi everyone! I analyzed email campaigns from 165 established iGaming brands I've been subscribed to for years (excluding low-quality or inactive operators). Here are the biggest takeaways.
Read more
Why Does Stake Rely So Heavily on Manual Bonuses for VIP Players?
Stake has distributed nearly $14 billion in VIP rewards—but the real insight lies in how those rewards are allocated. This analysis breaks down the bonus distribution and explains why manual VIP bonuses still account for the majority of reward spending, despite the industry's focus on automated loyalty programs.
Read more
iGaming CRM Triggers Checklist
This checklist provides 100+ practical CRM triggers designed to automate player communication across the entire iGaming lifecycle. It covers registration, deposits, gameplay, retention, VIP management, responsible gaming, fraud prevention, and reactivation, with clear trigger conditions, recommended CRM actions, and business objectives.
Read more
iGaming Basic Events Checklist
This checklist includes 100+ essential product and analytics events required to build a robust tracking system for an iGaming platform. It covers player lifecycle, gameplay, payments, CRM, bonuses, security, compliance, and product analytics—helping teams collect reliable data for reporting, personalization, and product growth.
Read more
iGaming Game Provider Analytics Checklist
This checklist includes 50+ essential metrics for evaluating the performance of game providers and individual casino games. It covers financial KPIs, player engagement, retention, UX, technical stability, and gameplay behavior—helping operators make data-driven decisions about provider performance and game portfolio optimization.
Read more
Online Casino Problem Gambler Profile
This checklist outlines the most common behavioral, financial, psychological, and gameplay indicators associated with problem gambling in online casinos. It helps operators identify high-risk player patterns early, improve Responsible Gaming monitoring, and implement timely interventions to promote safer gambling practices while maintaining regulatory compliance.
Read more
iGaming Slot Content Prioritization Checklist
This checklist includes 18 practical criteria for prioritizing slot games within your casino lobby. It helps operators balance player engagement, revenue, provider relationships, and game quality to maximize both player satisfaction and business performance.
Read more
iGaming Withdrawal QA Testing Checklist
This checklist provides a practical framework for testing withdrawal functionality in iGaming platforms. It covers withdrawal scenarios, payment providers, transaction limits, KYC, fraud prevention, fees, notifications, and processing workflows to ensure a secure, reliable, and seamless withdrawal experience.
Read more
iGaming Payment QA & Analysis Checklist
This checklist provides a practical framework for testing and analyzing payment systems in iGaming. It covers deposits, withdrawals, payment methods, user experience, security, compliance, and transaction reliability to help identify issues, improve conversion, and ensure a seamless payment experience across different GEOs.
Read more
iGaming Retention Analytics Checklist
This checklist provides a comprehensive framework for measuring and analyzing player retention in iGaming. It covers retention KPIs, deposit behavior, churn risk, VIP performance, CRM effectiveness, bonus impact, and segmentation metrics to help optimize player lifetime value (LTV) and retention strategies.
Read more
iGaming Welcome Bonus Setup Checklist (FTD)
This checklist provides a practical framework for creating and configuring First Time Deposit (FTD) welcome bonuses in iGaming. It covers bonus mechanics, wagering rules, Free Spins, eligibility, restrictions, balance logic, and player experience to ensure bonuses are attractive, compliant, and technically correct.
Read more
iGaming Brand Competitor Analysis Checklist
This checklist provides a structured framework for analyzing and benchmarking competing iGaming brands across every stage of the player journey. It includes 100+ evaluation criteria covering registration, game portfolio, promotions, loyalty programs, payments, CRM, retention, UX, localization, mobile experience, and other key product areas—helping you identify strengths, weaknesses, and opportunities for improvement.
Read more
iGaming Brand Localization Checklist
This checklist provides 80+ practical localization criteria to help adapt an iGaming brand for the Indian market. It covers language, payments, UX, legal requirements, support, bonuses, marketing, mobile experience, and cultural adaptation, with clear descriptions, categories, and priority levels.
Read more
iGaming Player Segmentation Checklist
This checklist provides practical player segmentation criteria to help build more effective CRM, retention, VIP, and personalization strategies. Each segment includes a clear explanation, business objective, recommended actions, and priority level, making it easy to implement data-driven player segmentation.
Read more
iGaming Player Onboarding Checklist
This checklist provides 30+ critical player onboarding metrics and benchmarks to help identify friction points across registration, deposits, bonuses, gameplay, KYC, and early retention. Each metric includes a clear explanation, priority level, and practical benchmark, making it easier to evaluate and optimize the entire player onboarding funnel.
Read more
iGaming Platform Selection Checklist
This checklist includes 50 essential criteria for evaluating and comparing iGaming platforms before making a decision. Each criterion includes a brief explanation, a priority level, and is organized into categories such as UX/UI, Payments, Game Providers, Bonuses, Analytics, Risk & Anti-Fraud, Platform Services, Support, VIP, CRM, Retention, Product Features, Loyalty Programs, Affiliate Platform, Finance, and Compliance.
Read moreThe Product Hub in figures
The Product Hub has published 19 articles between July 14, 2026 and September 22, 2026. The three newest are “Germany Player Experience Report 2026”, “Problems of B2B Casino Platforms in Igaming” and “Deposit Statistics of the Top 10 Crypto Casinos Over the Last 12 Months”.
