100% up to €/$150 + 100 Bonus Spins, 1st Deposit Bonus at Betamo Casino
- Bonus
- 100%
- Max bonus
- €150
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
Casino profile
Betamo Casino
Player complaints and reviews about Betamo Casino, plus its operator (Playamo Partners), licences and welcome offers.
betamo.com
Profile
- Website
- betamo.com
- Established
- 2019
- Operator
- Playamo Partnersaffiliate programme
- Company
- N1 Interactive Ltd. Casinos
- Licences
- Languages
- Polish
- German
- Finnish
- Norwegian
- Russian
- English
- Currencies
- Euros
- US dollars
- Norwegian kroner
- New Zealand dollars
- Canadian dollars
- Polish zlotys
About
Betamo Casino belongs to the Playamo Partners affiliate programme. The site launched in 2019. It holds a licence from Malta Gaming Authority. The interface is available in 6 languages, including Polish, German, Finnish, Norwegian. 6 account currencies are listed, including Euros, US dollars, Norwegian kroner, New Zealand dollars. We list 2 welcome offers.
Betamo Casino is listed in 8 markets, among them Canada, Germany, New Zealand and Finland. On the Betamo Casino site for Austria, we found a loyalty programme with 11 tiers.
Markets
This brand is listed in 8 markets. Pick one to see what it offers there.
Welcome bonuses
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to €/$150 + 50 Bonus Spins, 2nd Deposit Bonus at Betamo Casino
- Bonus
- 100%
- Max bonus
- €150
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
Loyalty programme
11 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
AMATEUR
50 KP 50 CPs. Hol Dir 15 Freispiele für den Candy Monsta-Slot.
- 2
BETAMO GOD
KP 5.000.000 CPs. Mehr geht wirklich nicht. Du bekommst einen atemberaubenden Supersportwagen, einen Lamborghini Urus!
- 3
BETLORD
750000 KP 750.000 CPs. Dein Account schwillt um 10.000 € an!
- 4
GAMBLING KNIGHT
15000 KP 15.000 CPs. Deinem Account werden 200 € gutgeschrieben.
- 5
GAMBLING PRO
1700000 KP 1,750,000 CPs. Dein Account schwillt im 25.000 € an!
- 6
LUCKY GAMBLER
600 KP 600 CPs. 150 Freispiele für den Wild Cash-Slot.
- 7
LUCKY GAMER
4000 KP 4.000 CPs. Deinem Account werden 50 € gutgeschrieben.
- 8
MR.SUCCESS
1500 KP 1.500 CPs. 125 Freispiele für den Aztec Magic Megaways-Slot.
- 9
ROOKIE
Anfängerlevel, diesen bekommst Du, wenn Du beginnst, mit echtem Geld zu spielen.
- 10
SKILLED
200 KP 200 CPs. 50 Freispiele für den Penny Pelican-Slot gehören Dir.
- 11
SLOT GURU
200000 KP 200.000 CPs. Deinem Account werden 1.000 € gutgeschrieben.
Player Intelligence
380 records
What players report about Betamo Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
138
68% resolved, of those with a known outcome
Total reviews
242
Across all review sites
Player rating
3.13 / 5
AskGamblers 4.55 · Trustpilot 1.7
GEO markets
22
Countries stated on 41% of records
Betamo Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Betamo Casino, the way Player Intelligence PRO computes it.
Since 2019, players have posted 138 complaints and 242 reviews about Betamo Casino on 5 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 63 reviews. Reviews are up 271% on the 12 months before (17).
The problem players report most often is “Withdrawal refused”: 12% of the 133 complaints with a labelled problem. Next come “Bonus winnings confiscated” (11%) and “Account closed” (9%). Complaints about “Withdrawal” make up 27% of those with a topic, against 29% across all brands.
Of the 137 complaints with a known outcome, 68% were resolved, against 59% across all brands. That puts Betamo Casino 1,243rd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 73%.
Reviewers give Betamo Casino 3.41 out of 5 on average over 234 rated reviews, against 3.44 across all brands. 65% of the ratings are four or five stars, and 35% are one or two. The review sites’ own scores average 3.13 out of 5 across 2 sites. By that score, Betamo Casino ranks 2,282nd of 4,286 rated casinos. Reviewers most often praise “Games” (79 reviews), “Withdrawals” (72 reviews) and “Website & app” (69 reviews). The most common criticism concerns “Withdrawals” (40 reviews), “Customer support” (36 reviews) and “KYC / verification” (32 reviews).
The countries players state most often are Germany (34%), Netherlands (21%) and Austria (14%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Betamo Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the user-friendly interface and the convenience of having both sports betting and casino games in one account. Many also highlighted the quick deposit and withdrawal processes, along with a broad selection of games that kept their experience enjoyable.
Some players found the cashback system to be somewhat hidden, making it less accessible. Additionally, a few comments noted that the site's design felt plain, which may not appeal to those looking for a more visually engaging experience.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
70
2019202020212022202320242025
| Period | Value |
|---|---|
| 2019 | 11 |
| 2020 | 70 |
| 2021 | 31 |
| 2022 | 13 |
| 2023 | 6 |
| 2024 | 5 |
| 2025 | 2 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal refused12%16
- Bonus winnings confiscated11%15
- Account closed9%12
- Withdrawal delay8.3%11
- Account blocked7.5%10
- Documents rejected or requested again7.5%10
- Deposit not credited6.8%9
- Registration5.3%7
- Other problems32%43
Block 03
Complaint categories
- Withdrawal27%37
- Account21%28
- Bonus17%23
- Deposit10%14
- KYC / verification8.8%12
- Other5.1%7
- Responsible gambling5.1%7
- Technical4.4%6
- Payments & refunds0.7%1
- Customer support0.7%1
Block 04
Complaint status
- Resolved67%93
- Unresolved32%44
- Closed without an outcome0.7%1
Block 05
Betamo Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Betamo Casino | All brands |
|---|---|---|
| Complaints resolved | 68% | 59% |
| Average review rating | 3.41 | 3.44 |
| Complaints per 100 reviews | 57 | 26.4 |
| Share of “Withdrawal” complaints | 27% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
71
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 13 |
| 2020 | 25 |
| 2021 | 33 |
| 2022 | 24 |
| 2023 | 8 |
| 2024 | 11 |
| 2025 | 71 |
| 2026 | 57 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars55%128
- 4 stars9.8%23
- 3 stars0.4%1
- 2 stars2.1%5
- 1 star33%77
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games35%79
- Withdrawals32%72
- Website & app30%69
- Bonuses18%41
- Customer support18%40
- Deposits & payment methods14%31
Criticised
- Withdrawals18%40
- Customer support16%36
- KYC / verification14%32
- Trust & licence12%27
- Bonuses11%26
- Website & app7.9%18
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.25
2.34
2.01
1.46
1.75
2.91
4.4
4.5
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 4.25 |
| 2020 | 2.34 |
| 2021 | 2.01 |
| 2022 | 1.46 |
| 2023 | 1.75 |
| 2024 | 2.91 |
| 2025 | 4.4 |
| 2026 | 4.5 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Germany34%53
- Netherlands21%32
- Austria14%21
- Chile7.1%11
- Canada3.9%6
- Switzerland2.6%4
- New Zealand2.6%4
- Denmark1.9%3
- Ireland1.9%3
- Russia1.9%3
- Other countries9.1%14
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 57 | 4.5 |
| 2025 | 2 | – | 71 | 4.39 |
| 2024 | 5 | – | 11 | – |
| 2023 | 6 | – | 8 | – |
| 2022 | 13 | 62% | 24 | 1.46 |
| 2021 | 31 | 68% | 33 | 2.02 |
| 2020 | 70 | 69% | 25 | 2.33 |
| 2019 | 11 | 82% | 13 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 7 | 125 | 4.55 / 5 |
| Trustpilot | – | 100 | 1.7 / 5 |
| CasinoReviews | 91 | – | – |
| Casino Guru | 39 | 8 | – |
| latestcasinobonuses.bet | 1 | 9 | – |
Block 13
Latest complaints and reviews
The newest records about Betamo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Bosnia & Herzegovina · Trustpilot
- Review
4.5 of 5 stars
- Complaint
Unfair terms
Resolved - Complaint
Withdrawal refused
Unresolved - Complaint
Withdrawal delay
Unresolved
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot.
Questions about Betamo Casino
Who owns Betamo Casino?
Betamo Casino is operated by N1 Interactive Ltd. Casinos and runs under the Playamo Partners affiliate programme.
Is Betamo Casino licensed?
Yes. Betamo Casino holds a licence from Malta Gaming Authority.
When was Betamo Casino founded?
Betamo Casino launched in 2019.
Which currencies does Betamo Casino accept?
Currencies listed for Betamo Casino: Euros, US dollars, Norwegian kroner, New Zealand dollars, Canadian dollars, Polish zlotys. Its site is available in 6 languages: Polish, German, Finnish, Norwegian and 2 more.
What welcome bonuses does Betamo Casino offer?
2 welcome offers are listed for Betamo Casino. The first on the list is “100% up to €/$150 + 100 Bonus Spins, 1st Deposit Bonus at Betamo Casino”, with a 40× wagering requirement.
Which countries is Betamo Casino available in?
Betamo Casino is listed in 8 markets: Austria, Canada, Finland, Germany, New Zealand, Norway, Poland, Russia.
Does Betamo Casino have a loyalty programme in Austria?
Yes. Its loyalty programme for Austria has 11 tiers.
What do players say about Betamo Casino?
Players have filed 138 complaints and written 242 reviews about Betamo Casino. Players rate Betamo Casino 3.13 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Betamo Casino?
“Withdrawal refused” – 12% of the 133 complaints about Betamo Casino with a labelled problem. Followed by “Bonus winnings confiscated” (11%) and “Account closed” (9%).
Do players report withdrawal problems at Betamo Casino?
Withdrawals are the topic of 37 complaints about Betamo Casino: 27% of the 136 with a topic. The most common withdrawal problem is “Withdrawal refused” (43% of them). Of the withdrawal complaints with a known outcome, 73% were resolved.
Does Betamo Casino resolve player complaints?
68% of the 137 complaints about Betamo Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Betamo Casino is 1,243rd. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Betamo Casino?
Praised most: “Games”, “Withdrawals” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “KYC / verification”. 65% of the rated reviews give four or five stars, and 35% give one or two.
How many complaints has Betamo Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed no complaints about Betamo Casino.
Where do Betamo Casino’s players come from?
The countries named most often in complaints and reviews about Betamo Casino are Germany (34%), Netherlands (21%) and Austria (14%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with Betamo Casino, and ones players rate about the same.
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Other casinos licensed by Malta Gaming Authority
Other brands of Playamo Partners
Rated alike by players
Casinos whose player rating is closest to that of Betamo Casino.
