Hours reading complaint sites, forums and review portals one by one
13 sources in one answer
One question reads every complaint, review and rating collected from 13 sites and returns the figures.
igamingcpo AI · Player Intelligence
Ask the iGaming market.Get answers from player data.
An AI analyst for online casinos. Ask in plain words about complaints, player ratings, reviews, brands, markets and payment methods; the answers come from 359,088 complaints and 1,524,721 reviews.
Free with a LinkedIn account: 3 questions a day, on the site and in Telegram together.
igamingcpo AIAILive data
Breakdown of complaints by category
Withdrawal leads with 31% of the complaints that have a topic.
All time · 356,544 complaints with a topic
Data from AskGamblers, Casino Guru, CasinoReviews and 10 more
What it reads
Updated daily- player complaints
- 359,088
- player reviews
- 1,524,721
- rated reviews
- 1,514,683
- average player rating, out of 5
- 3.46
- casino brands
- 11,751
- countries
- 241
- sources
- 13
- first year in the data
- 2006
Collected from AskGamblers, Casino Guru, CasinoReviews, Casinomeister, LCB, forum-casino.com, affgambler.ru, casino.ru, latestcasinobonuses.bet, Tribuna, Trustpilot, Reclame Aqui, and Consumer Complaints.
Problems it solves
Questions that took a day now take a minute
What people in iGaming used to do by hand – and what the assistant does instead.
Learning about a brand's trouble when it already shows in deposits
See problems while they grow
Complaint topics, the problems behind them and rating moves for any brand, country and period from 7 days to a year.
Due diligence on a casino before a deal, a listing or a promotion
A brand report in one request
Complaints, ratings, what players praise and criticise, and how its complaints end – one report on one brand.
Comparing competitors on different data and different periods
Like for like, side by side
Two brands on the same sources and the same period: volumes, ratings, problems and what changed.
Researching a new market from scattered reports
A market in one answer
A country or one of nine regions: complaint topics, the most complained-about and best-rated brands, rating trends.
Checking cashiers casino by casino
Payment methods and limits
Which methods a casino lists in a market, its deposit and withdrawal limits, and which casinos take PIX, Skrill or Interac.
Sources in Portuguese, Russian and English
One language for every source
Reclame Aqui in Portuguese, casino.ru in Russian, Trustpilot in English – all counted the same way, answered in English or Russian.
Copying figures into slides for a weekly report
From answer to report
Share an answer as a link anyone can open; with PRO, download it as PDF, slides or CSV.
What you can ask
Ask it the way you would ask an analyst
It recognises brands, countries, nine regions, casino platforms, payment methods and periods from a week to a year – in English and Russian. A few of the questions it answers:
01Complaints
What players complain about
Complaint topics and the concrete problems behind them – withdrawals, KYC, bonuses, blocked accounts – for the whole market, a country or one brand.
02Ratings
Who players rate best – and who is slipping
Player ratings from review sites, the most-reviewed brands and the casinos whose rating moved most over a period.
03Reviews
What reviews praise and criticise
Review aspects – payouts, support, bonuses, verification speed – for one brand, or the leaders and laggards across the market.
04Comparisons
Brand against brand
Two brands side by side, or a full report on one: volumes, ratings, problems and what changed over the period.
05Markets
Countries and regions
Market reports by country and for nine regions, from Europe and the Nordics to LatAm and the CIS.
06Payments
The cashier: methods and limits
Which payment methods a casino's cashier lists in a market, its deposit and withdrawal limits, and which casinos take a method.
- Minimum deposit at 888 Casino in the UK
- Casinos in Brazil that take PIX deposits
- Withdrawal limits at Betway Casino in Finland
- Can I withdraw with Interac at LeoVegas Casino in Canada?
- Which casinos in Austria accept Skrill?
For B2B teams
Player data by casino platform
The assistant knows which brands run on SOFTSWISS, Soft2Bet, Extendy and other B2B platforms. Ask it to compare platforms, split one platform’s complaints by country or topic, or rank the brands on it.
01Comparison
Platform against platform
Complaint volume, topics and problems of two or more platforms over one period, or month by month.
02One platform
Inside one platform
The complaints about one platform’s casinos by country, by complaint category or by problem.
03Brands
The brands on a platform
Which casinos on a platform collect the most complaints or reviews. For a platform whose Radar is private, a free account gets totals by platform, country and topic; the brand list comes with PRO.
No invented numbersThe model never writes a number: every figure comes from the data.
Read-only by designNo database access for the model, no raw exports, off-topic questions declined.
Player text stays dataWhat reviews and complaints say is never read as an instruction.
The data
What every answer is made of
igamingcpo AI answers from 359,088 player complaints and 1,524,721 reviews about 11,751 casino brands, published since 2006 on 13 sites and linked to 241 countries. 1,514,683 of the reviews carry a star rating; their average is 3.46 out of 5.
Complaints and reviews per month
Oct 2024 – Sep 2026Last 12 months: 96,836 complaints and 564,292 reviews.
Complaint topics
Share of 356,544 complaints with a topicHow complaints end
Of all 359,088 complaints- Resolved51%184,695
- Unresolved33%117,348
- Open15%53,980
- Closed1%2,006
Countries with the most records
Where the source states a countryIn the last 12 months players published 96,836 complaints and 564,292 reviews. Withdrawal is the most common complaint topic (31%), ahead of Bonus (20%) and Account (15%); 51% of all complaints were resolved. The most records come from United States, United Kingdom, Brazil, Canada, and Germany.
How it answers
Every figure comesfrom the database
The language model reads your question, fixed read-only tools fetch the figures from the database, and code turns them into sentences.
ComplaintsReviewsRatings
igamingcpo AIANALYST
Short answerTablesChartsSources · PRO
Reads the question
Finds the brands, countries, regions, platforms, payment methods and period you named in a register of 11,751 casino brands.
Fetches the figures
Fixed, parameterised tools pull small aggregates – counts, shares, ratings, trends – from the collected complaints and reviews. No SQL, no raw dumps.
Builds verified sentences
Code writes each sentence that carries a figure, straight from the data.
Answers with evidence
A lead finding, key figures, tables and charts, and suggested follow-up questions. With PRO, the player quotes and source links behind each figure.
Guide
Your first answer in two minutes – on the site or in Telegram
What free access needs, step by step for both places, and every command and button the bot understands.
What you need for free access
- An igamingcpo.com account with LinkedIn sign-in – the assistant answers verified professionals. Signed in with Google? Connect LinkedIn with the same email and the two merge into one account.
- That is all for the site: no card or payment is needed.
- For Telegram, one more step: press “Connect Telegram” in your profile. Each confirmation keeps the bot open for 24 hours.
- Then 3 free questions a day – one allowance for the site and Telegram together, renewed every day at 00:00 UTC.
On the site
- Press the chat button in the bottom-right corner of any page.
- Sign in with LinkedIn when the chat asks.
- Type your question or pick an example, then press Enter.
- Tap a suggested follow-up, share the answer, or start a new conversation.
In Telegram
- Sign in on igamingcpo.com with LinkedIn.
- Open your profile and press “Connect Telegram”.
- Open @igamingcpocom_bot and press Start.
- Write your question. The /analysis command is optional.
igamingcpo AIbot
/analysis Breakdown of complaints by category
Thinking… Checking the market data and sources.
Withdrawal leads with 31% of the complaints that have a topic.All time · 356,544 complaints with a topic
- Withdrawal – 31% (111,954)
- Bonus – 20% (69,578)
- Account – 15% (54,473)
- Deposit – 9% (31,019)
Inline modePRO
Answers inside any Telegram chat
No need to switch to the bot: type @igamingcpocom_bot in a group or a private chat with a colleague, and the answer lands right there.
- Type @igamingcpocom_bot and your question – at least 12 characters.
- Pick a format: slideshow, picture, table, or short text.
- A placeholder appears at once and turns into the answer when it is ready – everyone in the chat sees it.
- It counts against your daily allowance; inline answers are the shareable version, without player quotes.
SlideshowSwipeable slides of the answer, made after you choose
PictureThe answer’s main slide as one image
TableThe main table, native in Telegram
Short textThe answer as a short message
@igamingcpocom_bot top complaint categories this month
Commands and buttons
| Command or button | What it does | Who |
|---|---|---|
/start | Introduces the bot, explains how to connect and names today's free allowance | Everyone |
/help | The same guide, at any time | Everyone |
/analysis question | Asks a market question; it works the same without the command | Free and PRO |
| A follow-up in the same context, for 30 minutes | Free and PRO | |
| The answer's tables, page by page | Free and PRO | |
| Another period, or unresolved complaints only; a re-run counts as a question | Free and PRO | |
| A report link anyone can open | Free and PRO | |
| Rates the answer | Free and PRO | |
| Starts over | Free and PRO | |
“slides”, “presentation” | Slides of the last answer – without spending a question – or of a new one | PRO |
| Sources, CSV and PDF files, a chart image when the answer has a trend, and your last five questions | PRO | |
@igamingcpocom_bot question | Answers inside any chat: slideshow, picture, table, or short text | PRO |
Features
Everything it does on the site and in Telegram
The same assistant and the same data in both places, with one daily allowance for the two. The PRO mark shows what the subscription adds.
A chat on every page
Press the chat button in the corner of any igamingcpo page and ask in your own words.
- Answers with key figures, tables and charts – any chart switches to a table
- Up to three suggested follow-up questions under every answer
- Follow-up questions keep the context of the previous answer for 30 minutes
- Example questions to start from
- Today's allowance and its reset time always in view
- A new conversation in one click and a wide view on desktop
- Share any answer as a link
- Player quotes with links to the original complaints and reviewsPRO
- Download an answer as PDF, slides or CSVPRO
A private chat with the bot
Send @igamingcpocom_bot your question as it is, or after /analysis.
- Free-text questions, with a short “thinking” note while it reads the data
- Details page by page under the answer
- Filters: 7, 30, 90 or 365 days or all time, and unresolved complaints only (a re-run counts as a question)
- Continue the thread for 30 minutes, or tap one of up to three suggested follow-ups
- Share the answer as a link
- Rate every answer: helpful or needs work
- Sources, your recent questions, CSV, PDF and a chart imagePRO
- Slides – up to 10 per deck – from a button or by writing “slides”; slides of the last answer cost no questionPRO
- @igamingcpocom_bot in any chat: slideshow, picture, table, or short textPRO
One “Connect Telegram” press keeps the bot open for 24 hours.
Free and PRO
Start free. Go deeper with PRO.
The free plan answers with every aggregate the data gives. PRO adds the player publications behind the figures, downloads and higher limits.
Free
$0
With a verified LinkedIn account
- 3 questions a day, on the site and in Telegram together
- Figures, tables and trends for any brand, market or period
- Suggested follow-ups that keep the context
- Up to 2 shared reports at a time
Player IntelligencePRO
Included in the Player Intelligence PRO subscription
- 25 questions a day, on the site and in Telegram together
- Player quotes with links to the original complaints and reviews
- PDF, slides and CSV downloads
- Sources, recent questions, chart images and slides in Telegram
- Inline answers in any Telegram chat
- Up to 50 shared reports at a time
- Every Player Intelligence PRO dashboard
The limits, in numbers
| What you get | Free | PRO |
|---|---|---|
| Questions a day, site and Telegram together | 3 | 25 |
| Shared report links at a time | 2 | 50 |
| Question length on the site | Up to 500 characters | Up to 500 characters |
| Periods | 7, 30, 90 or 365 days, or a month or year you name | 7, 30, 90 or 365 days, or a month or year you name |
| Follow-ups and filters | Included | Included |
| Figures, tables and charts | Included | Included |
| Player quotes with source links | Not included | Included |
| PDF, slides and CSV downloads | Not included | Included |
| Slides in Telegram | Not included | Included |
| Recent questions in Telegram | Not included | Included |
| Inline answers in any Telegram chat | Not included | Included |
| Allowance resets | Every day at 00:00 UTC | Every day at 00:00 UTC |
One allowance covers the site and Telegram: a question asked in either counts once. One question runs at a time per account, at most five a minute.
Who it is for
Built for people who work in iGaming
Operators and brand teams
See what players say about your brand and your competitors, market by market, before it shows in revenue.
Affiliates and media
Check a casino's complaints, rating trend and cashier before you promote it.
Platform and game vendors
Follow the brands on your platform and how their players rate them.
Analysts, investors and compliance
Quick answers about brands and markets, with figures you can check, for due diligence and reports.
FAQ
Questions about the assistant
What is the igamingcpo AI assistant?
An AI analyst for the online casino market. It answers questions about complaints, player ratings, reviews, brands, markets, platforms and payment methods from the player data igamingcpo collects from 13 public sources.
Where does the data come from?
From player complaints, reviews and ratings published on AskGamblers, Casino Guru, CasinoReviews, Casinomeister, LCB, forum-casino.com, affgambler.ru, casino.ru, latestcasinobonuses.bet, Tribuna, Trustpilot, Reclame Aqui, and Consumer Complaints. igamingcpo collects them every day, links each one to a casino brand and – where the source states it – a country, and sorts complaints by topic. The assistant reads only this database, not the open web.
How much data does the assistant read?
359,088 player complaints and 1,524,721 reviews about 11,751 casino brands, published since 2006 on 13 sites and linked to 241 countries; 1,514,683 of the reviews carry a star rating.
How fresh is the data?
igamingcpo collects new complaints and reviews every day, and the assistant reads the same database the site shows. In the last 12 months players published 96,836 complaints and 564,292 reviews.
Can the assistant make up numbers?
No. The figures come from fixed, read-only data tools, and the sentences that carry them are written from the data by the code. The language model only picks which of those verified sentences lead the answer – it cannot change a number or invent a source link.
Is it free?
Yes. With a verified LinkedIn account you can ask 3 questions a day – one allowance for the site and Telegram together, renewed at 00:00 UTC. PRO raises the limit.
Why does it need a LinkedIn account?
The assistant is built for iGaming professionals, and a LinkedIn sign-in keeps scripts from using up the free questions. Signing in posts nothing to your LinkedIn.
How do I use it in Telegram?
Sign in on igamingcpo.com with LinkedIn, press “Connect Telegram” in your profile, then write to @igamingcpocom_bot in a private chat, with or without /analysis before the question. One confirmation keeps the bot open for 24 hours.
Can I use it in other Telegram chats?
Yes, with PRO: type @igamingcpocom_bot and a question in any chat, pick a format – slideshow, picture, table, or short text – and the answer appears right in that chat.
Which languages does it understand?
English and Russian. Brand, country and payment-method names are recognised in either language.
How long can a question be, and which periods can it cover?
Up to 500 characters on the site. It answers for the last 7, 30, 90 or 365 days, or for a month or year you name, and a follow-up question keeps the context of the previous answer for 30 minutes.
Which casino platforms does it know?
Every B2B platform that has casino brands linked to it in our data, including SOFTSWISS, Soft2Bet and Extendy. Name the platform in any spelling, “GR8 Tech” or “gr8tech”. It has no data on platform uptime, game feeds or latency.
What will it not answer?
Anything outside iGaming market data – small talk, the weather, sports results – and requests for database access or raw data dumps. It says so and suggests what it can answer instead.
What does PRO add?
A higher limit – 25 questions a day on the site and in Telegram together – plus the player quotes and source links behind each figure, PDF, slides and CSV downloads, slides and chart images in Telegram, and the Player Intelligence PRO dashboards.
Your first answer isone question away
Sign in with LinkedIn, ask in your own words, and get figures you can check.