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Ivibet Casino

Player complaints and reviews about Ivibet Casino, plus its operator (Hell Partners), licences and welcome offers.

ivibet.com
Capture of the Ivibet Casino website

About

Ivibet Casino belongs to the Hell Partners affiliate programme. The site launched in 2020. It holds licences from Curacao Gaming Control Board, Estonian Tax and Customs Board, Kahnawake Gaming Commission. The interface is available in 15 languages, including English, German, French, Spanish. 41 account currencies are listed, including Euros, US dollars, Canadian dollars, New Zealand dollars. We list 4 welcome offers.

Ivibet Casino is listed in 29 markets, among them Canada, Germany, France and Belgium. On the Ivibet Casino site for Mexico, we found 1 promotion and a loyalty programme with 8 tiers.

Markets

This brand is listed in 29 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Belgium. Jupiler League 18

    Argentina
    Armenia
    Australia
    Austria
    Austria Amateur
    Belarus
    Belgium
    Belgium. Jupiler League
    18
    Bolivia
    Bosnia and Herzegovina
    Brazil
    Bulgaria
    Canada
    Chile
    China
    Colombia
    Costa Rica
    Croatia
    Czech Republic
    Denmark
    Denmark Amateur
    Dominican Republic
    Ecuador
    El Salvador
    England
    England Amateur
    Estonia
    Faroe Islands
    Fiji
    Finland
    France
    Georgia
    Germany
    Germany Amateur
    Greece
    Guatemala
    Honduras
    Hungary
    Iceland
    India
    International
    International Clubs
    International Youth
    Iran
    Ireland
    Italy
    Japan
    Kazakhstan
    Kyrgyzstan
    Latvia
    Lithuania
    Mexico
    Montenegro
    Mozambique
    Myanmar
    Netherlands
    New Zealand
    Nicaragua
    North Macedonia
    Northern Ireland
    Norway
    Panama
    Paraguay
    Peru
    Poland
    Portugal
    Romania
    Russia
    Scotland
    Serbia
    Simulated Reality League
    Slovakia
    Slovenia
    South Africa
    South Korea
    Spain
    Sweden
    Switzerland
    Tajikistan
    Turkey
    Uganda
    Ukraine
    Uruguay
    USA
    Uzbekistan
    Wales

  2. 2

    Brazil. Campeonato Brasileiro. Serie A 20

    Argentina
    Armenia
    Australia
    Austria
    Austria Amateur
    Belarus
    Belgium
    Bolivia
    Bosnia and Herzegovina
    Bulgaria
    Canada
    Chile
    China
    Colombia
    Costa Rica
    Croatia
    Czech Republic
    Denmark
    Denmark Amateur
    Dominican Republic
    Ecuador
    El Salvador
    England
    England Amateur
    Estonia
    Faroe Islands
    Fiji
    Finland
    France
    Georgia
    Germany
    Germany Amateur
    Greece
    Guatemala
    Honduras
    Hungary
    Iceland
    India
    International
    International Clubs
    International Youth
    Iran
    Ireland
    Italy
    Japan
    Kazakhstan
    Kyrgyzstan
    Latvia
    Lithuania
    Mexico
    Montenegro
    Mozambique
    Myanmar
    Netherlands
    New Zealand
    Nicaragua
    North Macedonia
    Northern Ireland
    Norway
    Panama
    Paraguay
    Peru
    Poland
    Portugal
    Romania
    Russia
    Scotland
    Serbia
    Simulated Reality League
    Slovakia
    Slovenia
    South Africa
    South Korea
    Spain
    Sweden
    Switzerland
    Tajikistan
    Turkey
    Uganda
    Ukraine
    Uruguay
    USA
    Uzbekistan
    Wales

  3. 3

    Denmark. Superliga 4

    Argentina
    Armenia
    Australia
    Austria
    Austria Amateur
    Belarus
    Belgium
    Bolivia
    Bosnia and Herzegovina
    Brazil
    Bulgaria
    Canada
    Chile
    China
    Colombia
    Costa Rica
    Croatia
    Czech Republic
    Denmark Amateur
    Dominican Republic
    Ecuador
    El Salvador
    England
    England Amateur
    Estonia
    Faroe Islands
    Fiji
    Finland
    France
    Georgia
    Germany
    Germany Amateur
    Greece
    Guatemala
    Honduras
    Hungary
    Iceland
    India
    International
    International Clubs
    International Youth
    Iran
    Ireland
    Italy
    Japan
    Kazakhstan
    Kyrgyzstan
    Latvia
    Lithuania
    Mexico
    Montenegro
    Mozambique
    Myanmar
    Netherlands
    New Zealand
    Nicaragua
    North Macedonia
    Northern Ireland
    Norway
    Panama
    Paraguay
    Peru
    Poland
    Portugal
    Romania
    Russia
    Scotland
    Serbia
    Simulated Reality League
    Slovakia
    Slovenia
    South Africa
    South Korea
    Spain
    Sweden
    Switzerland
    Tajikistan
    Turkey
    Uganda
    Ukraine
    Uruguay
    USA
    Uzbekistan
    Wales

  4. 4

    Austria. Bundesliga 5

    Argentina
    Armenia
    Australia
    Austria Amateur
    Belarus
    Belgium
    Bolivia
    Bosnia and Herzegovina
    Brazil
    Bulgaria
    Canada
    Chile
    China
    Colombia
    Costa Rica
    Croatia
    Czech Republic
    Denmark
    Denmark Amateur
    Dominican Republic
    Ecuador
    El Salvador
    England
    England Amateur
    Estonia
    Faroe Islands
    Fiji
    Finland
    France
    Georgia
    Germany
    Germany Amateur
    Greece
    Guatemala
    Honduras
    Hungary
    Iceland
    India
    International
    International Clubs
    International Youth
    Iran
    Ireland
    Italy
    Japan
    Kazakhstan
    Kyrgyzstan
    Latvia
    Lithuania
    Mexico
    Montenegro
    Mozambique
    Myanmar
    Netherlands
    New Zealand
    Nicaragua
    North Macedonia
    Northern Ireland
    Norway
    Panama
    Paraguay
    Peru
    Poland
    Portugal
    Romania
    Russia
    Scotland
    Serbia
    Simulated Reality League
    Slovakia
    Slovenia
    South Africa
    South Korea
    Spain
    Sweden
    Switzerland
    Tajikistan
    Turkey
    Uganda
    Ukraine
    Uruguay
    USA
    Uzbekistan
    Wales

  5. 5

    Czech Republic. Chance Liga 8

    Argentina
    Armenia
    Australia
    Austria
    Austria Amateur
    Belarus
    Belgium
    Bolivia
    Bosnia and Herzegovina
    Brazil
    Bulgaria
    Canada
    Chile
    China
    Colombia
    Costa Rica
    Croatia
    Denmark
    Denmark Amateur
    Dominican Republic
    Ecuador
    El Salvador
    England
    England Amateur
    Estonia
    Faroe Islands
    Fiji
    Finland
    France
    Georgia
    Germany
    Germany Amateur
    Greece
    Guatemala
    Honduras
    Hungary
    Iceland
    India
    International
    International Clubs
    International Youth
    Iran
    Ireland
    Italy
    Japan
    Kazakhstan
    Kyrgyzstan
    Latvia
    Lithuania
    Mexico
    Montenegro
    Mozambique
    Myanmar
    Netherlands
    New Zealand
    Nicaragua
    North Macedonia
    Northern Ireland
    Norway
    Panama
    Paraguay
    Peru
    Poland
    Portugal
    Romania
    Russia
    Scotland
    Serbia
    Simulated Reality League
    Slovakia
    Slovenia
    South Africa
    South Korea
    Spain
    Sweden
    Switzerland
    Tajikistan
    Turkey
    Uganda
    Ukraine
    Uruguay
    USA
    Uzbekistan
    Wales

  6. 6

    USA. MLS 31

    USA.

  7. 7

    Argentina. Primera Division 30

    Argentina. Primera

  8. 8

    Copa Argentina 4

    Armenia
    Australia
    Austria
    Austria Amateur
    Belarus
    Belgium
    Bolivia
    Bosnia and Herzegovina
    Brazil
    Bulgaria
    Canada
    Chile
    China
    Colombia
    Costa Rica
    Croatia
    Czech Republic
    Denmark
    Denmark Amateur
    Dominican Republic
    Ecuador
    El Salvador
    England
    England Amateur
    Estonia
    Faroe Islands
    Fiji
    Finland
    France
    Georgia
    Germany
    Germany Amateur
    Greece
    Guatemala
    Honduras
    Hungary
    Iceland
    India
    International
    International Clubs
    International Youth
    Iran
    Ireland
    Italy
    Japan
    Kazakhstan
    Kyrgyzstan
    Latvia
    Lithuania
    Mexico
    Montenegro
    Mozambique
    Myanmar
    Netherlands
    New Zealand
    Nicaragua
    North Macedonia
    Northern Ireland
    Norway
    Panama
    Paraguay
    Peru
    Poland
    Portugal
    Romania
    Russia
    Scotland
    Serbia
    Simulated Reality League
    Slovakia
    Slovenia
    South Africa
    South Korea
    Spain
    Sweden
    Switzerland
    Tajikistan
    Turkey
    Uganda
    Ukraine
    Uruguay
    USA
    Uzbekistan
    Wales

Player Intelligence

634 records

What players report about Ivibet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

127

90% resolved, of those with a known outcome

Total reviews

507

Across all review sites

Player rating

4.08 / 5

Trustpilot 2.9 · AskGamblers 4.55 · Tribuna 4.8

GEO markets

50

Countries stated on 82% of records

Ivibet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Ivibet Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 127 complaints and 507 reviews about Ivibet Casino on 6 sites. In the 12 months to November 5, 2026, they filed 34 complaints and posted 249 reviews. That is 13% more complaints than in the 12 months before (30). Reviews are up 162% on the 12 months before (95). The average review rating rose from 2.33 to 2.74 out of 5 year on year. Of the complaints with a known outcome, 87% were resolved in the last 12 months, against 87% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 35% of the 124 complaints with a labelled problem. Next come “Withdrawal refused” (13%) and “Account closed” (10%). Complaints about “Withdrawal” make up 52% of those with a topic, against 29% across all brands.

Of the 123 complaints with a known outcome, 90% were resolved, against 59% across all brands. That puts Ivibet Casino 394th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 97%.

Reviewers give Ivibet Casino 2.65 out of 5 on average over 507 rated reviews, against 3.44 across all brands. 41% of the ratings are four or five stars, and 55% are one or two. The review sites’ own scores average 4.08 out of 5 across 3 sites. By that score, Ivibet Casino ranks 691st of 4,287 rated casinos. Reviewers most often praise “Withdrawals” (100 reviews), “Customer support” (83 reviews) and “Games” (81 reviews). The most common criticism concerns “Withdrawals” (220 reviews), “Trust & licence” (135 reviews) and “KYC / verification” (105 reviews).

The countries players state most often are Italy (13%), Spain (8.3%) and Poland (6.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Ivibet Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the variety of games available and the smooth performance of the platform, making it enjoyable to switch between different types of games. Many also highlighted the reliable withdrawal process and responsive customer support as key factors in their positive experiences.

Players expressed dissatisfaction with the slow and unresponsive VIP service, noting that support often took days to respond or did not respond at all. Additionally, there were complaints about the low value of bonuses and the slow withdrawal process, which detracted from the overall experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay35%43
  • Withdrawal refused13%16
  • Account closed10%13
  • Documents rejected or requested again8.9%11
  • Bonus winnings confiscated5.6%7
  • Account blocked4.8%6
  • Verification delay4%5
  • Deposit not credited2.4%3
  • Other problems16%20
Share of the 124 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal52%66
  • Account17%21
  • KYC / verification13%16
  • Bonus7.1%9
  • Deposit4.7%6
  • Responsible gambling3.1%4
  • Other1.6%2
  • Technical1.6%2
  • Payments & refunds0.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved87%111
  • Unresolved9.4%12
  • Open2.4%3
  • Closed without an outcome0.8%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Ivibet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Ivibet Casino against the market
MeasureIvibet CasinoAll brands
Complaints resolved90%59%
Average review rating2.653.44
Complaints per 100 reviews2526.4
Share of “Withdrawal” complaints52%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars36%180
  • 4 stars5.3%27
  • 3 stars3.9%20
  • 2 stars2.2%11
  • 1 star53%269
Share of 507 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals21%100
  • Customer support17%83
  • Games17%81
  • Website & app15%71
  • Bonuses9.8%47
  • Deposits & payment methods7.7%37
Share of the 480 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals46%220
  • Trust & licence28%135
  • KYC / verification22%105
  • Customer support19%90
  • Account13%62
  • Bonuses7.5%36
Share of the 480 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Italy13%66
  • Spain8.3%43
  • Poland6.7%35
  • Germany6.6%34
  • Portugal5.4%28
  • Austria4.4%23
  • Canada4.2%22
  • Brazil4%21
  • Greece3.9%20
  • Denmark3.7%19
  • Other countries40%208
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263189%2262.69
20253184%1463.03
20242186%632.9
20232896%531.53
202215100%19–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–3712.9 / 5
Casino Guru11433–
AskGamblers9884.55 / 5
Tribuna–154.8 / 5
CasinoReviews3––
LCB1––

Block 13

Latest complaints and reviews

The newest records about Ivibet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Portugal · Trustpilot

  • Review

    5.0 of 5 stars

    Hungary · Trustpilot

  • Complaint

    Withdrawal delay

    Open

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Open

    Switzerland · Casino Guru

  • Complaint

    Sports bets

    Unresolved

    Switzerland · Casino Guru

17 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Ivibet Casino

Who owns Ivibet Casino?

Ivibet Casino is operated by TechOptions Group B.V. and runs under the Hell Partners affiliate programme.

Is Ivibet Casino licensed?

Yes. Ivibet Casino holds 3 licences: Curacao Gaming Control Board, Estonian Tax and Customs Board, Kahnawake Gaming Commission.

When was Ivibet Casino founded?

Ivibet Casino launched in 2020.

Which currencies does Ivibet Casino accept?

Currencies listed for Ivibet Casino: Euros, US dollars, Canadian dollars, New Zealand dollars, Swiss francs, Brazilian reals, Polish zlotys, Indian rupees and 33 more. Its site is available in 15 languages: English, German, French, Spanish and 11 more.

What welcome bonuses does Ivibet Casino offer?

4 welcome offers are listed for Ivibet Casino. The first on the list is “100% up to €/$100 + 120 Free Spins at Ivibet Casino”, with a 40× wagering requirement.

Which countries is Ivibet Casino available in?

Ivibet Casino is listed in 29 markets: Argentina, Austria, Belgium, Brazil, Canada, Chile, Colombia, Costa Rica and 21 more.

What bonuses and promotions does Ivibet Casino run in Mexico?

We read 1 live offer for Mexico on the Ivibet Casino site itself.

Does Ivibet Casino have a loyalty programme in Mexico?

Yes. Its loyalty programme for Mexico has 8 tiers.

What do players say about Ivibet Casino?

Players have filed 127 complaints and written 507 reviews about Ivibet Casino. Players rate Ivibet Casino 4.08 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Ivibet Casino?

“Withdrawal delay” – 35% of the 124 complaints about Ivibet Casino with a labelled problem. Followed by “Withdrawal refused” (13%) and “Account closed” (10%).

Do players report withdrawal problems at Ivibet Casino?

Withdrawals are the topic of 66 complaints about Ivibet Casino: 52% of the 127 with a topic. The most common withdrawal problem is “Withdrawal delay” (65% of them). Of the withdrawal complaints with a known outcome, 97% were resolved.

Does Ivibet Casino resolve player complaints?

90% of the 123 complaints about Ivibet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Ivibet Casino is 394th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Ivibet Casino?

Praised most: “Withdrawals”, “Customer support” and “Games”. Criticised most: “Withdrawals”, “Trust & licence” and “KYC / verification”. 41% of the rated reviews give four or five stars, and 55% give one or two.

How many complaints has Ivibet Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 34 complaints about Ivibet Casino. That is 13% more than in the 12 months before, when there were 30.

Where do Ivibet Casino’s players come from?

The countries named most often in complaints and reviews about Ivibet Casino are Italy (13%), Spain (8.3%) and Poland (6.7%).