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Syndicate Casino

Player complaints and reviews about Syndicate Casino, plus its operator (Syndicate Partners), licences and welcome offers.

syndicate.casino
Capture of the Syndicate Casino website

About

Syndicate Casino belongs to the Syndicate Partners affiliate programme. The site launched in 2019. It holds a licence from Tobique Gaming Commission. The interface is available in 5 languages, including English, Finnish, German, French. 15 account currencies are listed, including Euros, US dollars, Bitcoin, Litecoin. We list 4 welcome offers.

Syndicate Casino is listed in 11 markets, among them Canada, Germany, France and Belgium. On the Syndicate Casino site for Norway, we found 1 promotion and a loyalty programme with 10 tiers. In Norway, Syndicate Casino accepts 16 payment methods, among them Bank Cards, Apple Pay, Cryptocurrencies and ecoPayz. Its crypto options cover 4 coins: Bitcoin, Dogecoin, Ethereum and Litecoin. The registration form for Norway has 5 fields: e-mail, password, country, currency and promo code.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Welcome pack

    Congrats! You’ve just started your career in our Familia, now you’re beginning your way to the top - full of fun and winnings! Go next and never be afraid to take the risk. There’s a long way before you. Play to reach the top!

  2. 2

    10 Free spins

    Wow you grew a lot! Congrats! You are definitely going to reach the top, just never stop to become a real power of the Familia. There’s still a lot to see and a lot to win in Syndicate, go-go!

  3. 3

    15 Free spins

    The army is nothing without its soldiers. Syndicate is nothing without its gangsters. You are the one to rely on and you know a lot of secrets. Never tell them to anyone, prove you’re perfect to trust, do whatever you’re told, and you will build your career amazingly fast!

  4. 4

    20 Free spins

    Now you’re the captain of a Syndicate crew. You head a large amount of gangsters and associates and can order them to do absolutely anything. That’s how cool you are! Now you’re gaining a real power, don’t stop, our Capo!

  5. 5

    40 Free spins

    Well, you rock! Everyone respects you. But you still have a lot to go for. You proved that you’re the best captain of your Familia crew and have some experience. Keep this up, we are watching your victories!

  6. 6

    70 Free spins

    Congrats! Now you play a really important role in the Familia. You’re the closest trusted friend and confidant of the family boss. You know all the secrets, never tell anything and your influence in Syndicate is difficult to overestimate. Go on!

  7. 7

    100 Free spins

    When you get out of the car, the personal guard opens the door in front of you. That is how important you are. You’re like a CEO of a huge company. Are you going to run for the Boss position? We hope so!

  8. 8

    €50 Free chip

    Now you’re not only a big boss but also a real master of the game. You do not need anyone to prove that you’re the best. At Syndicate you’ve already got the power. Reach for more, as we know you can do that.

  9. 9

    €100 Free chip

    You’re the shining star of the Syndicate. Your suit is perfect, your look is confident and everyone hopes you will win as much as you can. As Familia Don is always winning. So choose your favorite slot and tell us, will you?

  10. 10

    €250 Free chip

    Well, this is it, now you are a legend of Syndicate. Young boys want to look like you and reach all you already reached. You help if you’re asked, and you punish for justice if needed. There is no one as powerful as you are. We wish you all the success, win as you deserve it!

Payment methods

20 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

EUR

  • Bank Cards

    Other

    10 – 0

  • Apple Pay

    E-wallet

    10 – 0

  • ecoPayz

    E-wallet

    20 – 0

  • Ethereum

    Cryptocurrency

    20 – 0

  • Jeton

    E-wallet

    20 – 0

  • MiFinity

    E-wallet

    10 – 0

  • MuchBetter

    E-wallet

    20 – 0

  • Neosurf

    Voucher

    10 – 0

  • Neteller

    E-wallet

    10 – 0

  • Noda Pay

    Other

    20 – 0

  • Paysafecard

    Voucher

    20 – 0

  • Skrill

    E-wallet

    20 – 0

  • Rapid

    Other

    20 – 0

  • Cash To Code

    Other

    10 – 0

  • ezeeWallet

    E-wallet

    20 – 0

USD

  • Astro Pay

    Other

    20 – 500

Currency not stated on the page

  • Bitcoin

    Cryptocurrency

    –

  • Dogecoin

    Cryptocurrency

    –

  • Ethereum

    Cryptocurrency

    –

  • Litecoin

    Cryptocurrency

    –

Cashier read on August 11, 2026

Sign-up requirements

7 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password
  3. Country
  4. CurrencyNOK · BTC · LTC · ETH … +5
  5. Promo code

Sign in

  1. E-mail
  2. Password

Player Intelligence

444 records

What players report about Syndicate Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

84

96% resolved, of those with a known outcome

Total reviews

360

Across all review sites

Player rating

3.08 / 5

AskGamblers 4.45 · Trustpilot 1.7

GEO markets

21

Countries stated on 27% of records

Syndicate Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Syndicate Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 84 complaints and 360 reviews about Syndicate Casino on 6 sites. In the 12 months to November 4, 2026, they filed 17 complaints and posted 41 reviews. Reviews are up 86% on the 12 months before (22). The average review rating rose from 2.25 to 4.01 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 35% of the 81 complaints with a labelled problem. Next come “Documents rejected or requested again” (12%) and “Withdrawal refused” (12%). Complaints about “Withdrawal” make up 49% of those with a topic, against 29% across all brands.

Of the 84 complaints with a known outcome, 96% were resolved, against 59% across all brands. That puts Syndicate Casino 128th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 95%.

Reviewers give Syndicate Casino 4.08 out of 5 on average over 356 rated reviews, against 3.44 across all brands. 79% of the ratings are four or five stars, and 14% are one or two. The review sites’ own scores average 3.08 out of 5 across 2 sites. By that score, Syndicate Casino ranks 2,363rd of 4,286 rated casinos. Reviewers most often praise “Games” (215 reviews), “Customer support” (170 reviews) and “Withdrawals” (154 reviews). The most common criticism concerns “Bonuses” (53 reviews), “Withdrawals” (53 reviews) and “Customer support” (40 reviews).

The countries players state most often are Australia (29%), Canada (8.5%) and Russia (7.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Syndicate Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the wide variety of games and the user-friendly interface, making it easy to navigate and enjoy their gaming experience. Many also highlight the responsive customer support and the fast payouts, which contribute to a reliable and enjoyable atmosphere.

Players express frustration with the account verification process, citing repeated issues and delays that make them uncomfortable with the platform. Additionally, there are complaints about unclear promotional terms and conditions, leading to disappointment and dissatisfaction with the bonus allocation.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay35%28
  • Documents rejected or requested again12%10
  • Withdrawal refused12%10
  • Account blocked7.4%6
  • Verification delay7.4%6
  • Deposit not credited4.9%4
  • Registration3.7%3
  • Bonus not credited3.7%3
  • Other problems14%11
Share of the 81 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal49%41
  • KYC / verification19%16
  • Account12%10
  • Payments & refunds6%5
  • Deposit4.8%4
  • Technical4.8%4
  • Bonus3.6%3
  • Other1.2%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved96%81
  • Unresolved3.6%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Syndicate Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Syndicate Casino against the market
MeasureSyndicate CasinoAll brands
Complaints resolved96%59%
Average review rating4.083.44
Complaints per 100 reviews23.326.4
Share of “Withdrawal” complaints49%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars66%235
  • 4 stars13%48
  • 3 stars6.5%23
  • 2 stars1.4%5
  • 1 star13%45
Share of 356 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games60%215
  • Customer support48%170
  • Withdrawals43%154
  • Bonuses40%141
  • Website & app34%121
  • Deposits & payment methods17%62
Share of the 356 reviews that name at least one aspect.reviews

Criticised

  • Bonuses15%53
  • Withdrawals15%53
  • Customer support11%40
  • Website & app9.8%35
  • Games5.6%20
  • KYC / verification5.6%20
Share of the 356 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Australia29%34
  • Canada8.5%10
  • Russia7.6%9
  • Switzerland6.8%8
  • New Zealand5.9%7
  • Germany5.1%6
  • Slovenia5.1%6
  • United States5.1%6
  • Ireland4.2%5
  • Poland4.2%5
  • Other countries19%22
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261292%323.84
202512100%443.68
20247–19–
202310100%964.44
20224–21–
20211191%10–
202016100%1124.37
20191292%264.15

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers292974.45 / 5
Casino Guru497–
Trustpilot–471.7 / 5
latestcasinobonuses.bet29–
Casinomeister2––
CasinoReviews2––

Block 13

Latest complaints and reviews

The newest records about Syndicate Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Unresolved
  • Review

    1.0 of 5 stars

    South Africa · Trustpilot

  • Complaint

    Withdrawal refused

    Resolved

    Finland · Casino Guru

  • Review

    3.0 of 5 stars

    Finland · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Slovenia · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about Syndicate Casino

Who owns Syndicate Casino?

Syndicate Casino is operated by Novatrix SRL and runs under the Syndicate Partners affiliate programme.

Is Syndicate Casino licensed?

Yes. Syndicate Casino holds a licence from Tobique Gaming Commission.

When was Syndicate Casino founded?

Syndicate Casino launched in 2019.

Which currencies does Syndicate Casino accept?

Currencies listed for Syndicate Casino: Euros, US dollars, Bitcoin, Litecoin, Dogecoin, Ethereum, Bitcoin Cash, Polish zlotys and 7 more. Its site is available in 5 languages: English, Finnish, German, French and 1 more.

What welcome bonuses does Syndicate Casino offer?

4 welcome offers are listed for Syndicate Casino. The first on the list is “125% up to €375 + 200 Bonus Spins, 1st Deposit Bonus at Syndicate Casino”, with a 40× wagering requirement.

Which countries is Syndicate Casino available in?

Syndicate Casino is listed in 11 markets: Australia, Austria, Belgium, Canada, Finland, France, Germany, Japan and 3 more.

Which payment methods does Syndicate Casino accept in Norway?

The Syndicate Casino cashier for Norway lists 16 payment methods: Bank Cards, Apple Pay, Cryptocurrencies, ecoPayz, Jeton, MiFinity and 10 more. For crypto, it takes 4 coins: Bitcoin, Dogecoin, Ethereum, Litecoin.

What bonuses and promotions does Syndicate Casino run in Norway?

We read 1 live offer for Norway on the Syndicate Casino site itself.

Does Syndicate Casino have a loyalty programme in Norway?

Yes. Its loyalty programme for Norway has 10 tiers.

What does Syndicate Casino ask for at registration in Norway?

The Syndicate Casino registration form for Norway has 5 fields: e-mail, password, country, currency, promo code.

What do players say about Syndicate Casino?

Players have filed 84 complaints and written 360 reviews about Syndicate Casino. Players rate Syndicate Casino 3.08 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Syndicate Casino?

“Withdrawal delay” – 35% of the 81 complaints about Syndicate Casino with a labelled problem. Followed by “Documents rejected or requested again” (12%) and “Withdrawal refused” (12%).

Do players report withdrawal problems at Syndicate Casino?

Withdrawals are the topic of 41 complaints about Syndicate Casino: 49% of the 84 with a topic. The most common withdrawal problem is “Withdrawal delay” (68% of them). Of the withdrawal complaints with a known outcome, 95% were resolved.

Does Syndicate Casino resolve player complaints?

96% of the 84 complaints about Syndicate Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Syndicate Casino is 128th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Syndicate Casino?

Praised most: “Games”, “Customer support” and “Withdrawals”. Criticised most: “Bonuses”, “Withdrawals” and “Customer support”. 79% of the rated reviews give four or five stars, and 14% give one or two.

How many complaints has Syndicate Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 17 complaints about Syndicate Casino.

Where do Syndicate Casino’s players come from?

The countries named most often in complaints and reviews about Syndicate Casino are Australia (29%), Canada (8.5%) and Russia (7.6%).