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Casino profile

CasinoChanin Germany

Player reviews and complaints from independent sites, alongside the facts we have recorded about CasinoChan and its operator (Playamo Partners).

casinochan.com
casinochan.com
Capture of the CasinoChan website

Profile

Website
casinochan.com
Established
2019
Operator
Playamo Partnersaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • French
  • German
  • Italian
Currencies
  • Euros
  • Australian dollars
  • Canadian dollars
  • Bitcoin
  • Bitcoin Cash
  • Litecoin
  • Dogecoin
  • Tether
  • Czech Republic korunas
  • Ethereum

About

CasinoChan is an online casino operating under the Playamo Partners affiliate programme. The site launched in 2019. It holds a licence from Tobique Gaming Commission. The interface is available in 4 languages, among them English, French, German, Italian. Accounts can be held in 10 currencies — Euros, Australian dollars, Canadian dollars, Bitcoin. Our database holds 6 welcome offers.

What we collected for the Germany market on CasinoChan: 1 payment method, among them Credit Card. Transaction amounts run from 20 to 4000 €. 7 live offers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

7 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Payment methods

1 entry

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

€

  • Credit Card

    Card

    20 — 4000

Player Intelligence

191 records

What players report about CasinoChan on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

43

91% resolved, of those with a known outcome

Total reviews

148

Across all review sites

Player rating

4.08 / 5

AskGamblers 4.55 · Trustpilot 3.6

GEO markets

13

Countries stated on 57% of records

AI-generated summary of player reviews

Players appreciated the variety of games available, allowing them to choose between quick slots and table games, which keeps the experience engaging. The platform's smooth gameplay and reliable payment processes were also highlighted, contributing to a positive overall experience.

Some players mentioned experiencing issues with deposits, indicating that there may be occasional hiccups in the banking process. However, these issues seem to be infrequent and not a major concern overall.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2019202020212022202320242025
Complaints count

Block 02

Complaint categories

  • Withdrawal31%13
  • Bonus24%10
  • Account19%8
  • KYC / verification14%6
  • Technical4.8%2
  • Deposit2.4%1
  • Other2.4%1
  • Customer support2.4%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved91%39
  • Unresolved9.3%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Player ratings from AskGamblers, Trustpilot.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.