- Reviews
- 26,221
- Player rating
- 4.53
- Complaints
- 17
- Resolved
- 41%
- GEO markets
- 29
Market data
Player Intelligence
Complaints, reviews and player ratings about online casinos, collected from independent review and complaint sites and matched to the brands on igamingcpo.
171,337 complaints · 1,397,568 reviews · 13 sources
Total brands
12,170
Brands players rate, review or complain about — whether or not igamingcpo carries a casino for them
Total complaints
171,337
From every complaint site
Total reviews
1,397,568
From every review site
Total ratings
1,385,451
Reviews that carry a star rating
GEO markets
240
Countries players stated
Block 01
Brands by year of appearance
The year a brand was founded when the census knows it, otherwise the year Radar records or the year a review site first listed it. 4,221 of the 12,170 have no known year and are in no bar.
Point at a bar to read it
1,515
1994199719992001200320052007200920112013201520172019202120232026
Block 02
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
36,693
20062008201020122014201620182020202220242026
Block 03
Complaint categories
- Withdrawal47%79,541
- Account14%23,914
- Deposit10%17,408
- KYC / verification8.5%14,350
- Bonus7.6%12,871
- Other categories13%21,655
Block 04
Complaint status
- Resolved68%117,301
- Unresolved23%40,003
- Open6.4%10,987
- Closed without an outcome1.1%1,939
- Status we do not recognise yet0.4%693
- No status published0.2%414
Block 05
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
414,704
2008201020122014201620182020202220242026
Block 06
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United States24%332,440
- United Kingdom20%288,121
- Canada6.7%95,152
- Germany5.8%82,063
- Russia5.8%81,536
- Netherlands3.3%47,081
- Italy3.1%43,692
- Australia2.5%35,014
- India2.3%32,366
- France2.3%32,278
- Other countries24%343,784
Block 07
Top 10 brands
The brands on igamingcpo with the most player activity. A brand needs enough data to lead a ranking.
| # | Brand | Resolved | ||||
|---|---|---|---|---|---|---|
| 1 | Crown Coins Casino | 26,221 | 4.53 | 17 | 41% | 29 |
| 2 | Mystake Casino | 14,569 | 4.30 | 863 | 91% | 130 |
| 3 | Pulsz Casino | 11,384 | 3.92 | 178 | 32% | 17 |
| 4 | Jackpot City Casino | 10,628 | 3.80 | 221 | 43% | 59 |
| 5 | Betway Casino | 10,353 | 3.26 | 485 | 79% | 128 |
| 6 | PlayOJO Casino | 10,196 | 2.83 | 594 | 90% | 58 |
| 7 | Zula Casino | 10,192 | 3.68 | 34 | 28% | 19 |
| 8 | RealPrize Casino | 10,170 | 3.30 | 18 | 22% | 19 |
| 9 | MrQ Casino | 9,246 | 3.53 | 57 | 56% | 35 |
| 10 | WOW Vegas Casino | 8,983 | 3.52 | 67 | 59% | 15 |
- Reviews
- 14,569
- Player rating
- 4.30
- Complaints
- 863
- Resolved
- 91%
- GEO markets
- 130
- Reviews
- 11,384
- Player rating
- 3.92
- Complaints
- 178
- Resolved
- 32%
- GEO markets
- 17
- Reviews
- 10,628
- Player rating
- 3.80
- Complaints
- 221
- Resolved
- 43%
- GEO markets
- 59
- Reviews
- 10,353
- Player rating
- 3.26
- Complaints
- 485
- Resolved
- 79%
- GEO markets
- 128
- Reviews
- 10,196
- Player rating
- 2.83
- Complaints
- 594
- Resolved
- 90%
- GEO markets
- 58
- Reviews
- 10,192
- Player rating
- 3.68
- Complaints
- 34
- Resolved
- 28%
- GEO markets
- 19
- Reviews
- 10,170
- Player rating
- 3.30
- Complaints
- 18
- Resolved
- 22%
- GEO markets
- 19
- Reviews
- 9,246
- Player rating
- 3.53
- Complaints
- 57
- Resolved
- 56%
- GEO markets
- 35
- Reviews
- 8,983
- Player rating
- 3.52
- Complaints
- 67
- Resolved
- 59%
- GEO markets
- 15
Ranked brands have more than 100 reviews and more than 10 complaints.
Every complaint and review behind these numbers — with filters, comparison, GEO, platforms, operators and monitoring — in Player Intelligence.
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