100% up to €500 and 500 extra spins
- Bonus
- 100%
- Max bonus
- €500
- Free spins
- 500
- Min deposit
- €20
- Wagering
- 35x bonus
- Max bet
- €5 or 29% of bonus plus deposit
Wagering applies to the bonus amount.
Casino profile
Player complaints and reviews about Caxino Casino, plus its operator (Rootz Affiliates), licences and welcome offers.

On the Caxino Casino site for New Zealand, we found a loyalty programme with 2 tiers.
Caxino Casino belongs to the Rootz Affiliates affiliate programme. The site launched in 2020. It holds a licence from Malta Gaming Authority. The interface is available in 6 languages, including English, Finnish, Japanese, French. 7 account currencies are listed, including Euros, Norwegian kroner, Canadian dollars, Indian rupees. We list 3 welcome offers.
This brand is listed in 8 markets. Pick one to see what it offers there.
3 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Wagering applies to the bonus amount.
Wagering applies to deposit plus bonus.
Wagering applies to the bonus amount.
2 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
All rewards and bonuses for Caxino Extra members have a reduced wagering requirement (excluding promotions that state otherwise).
Caxino Extra members will receive exclusive rewards
Every Caxino Extra member receives a personal account manager
Account managers are available via WhatsApp, mobile, or email
Account managers can resolve or expedite any issue you may have
11 records
11 of the 99 records about Caxino Casino come from players who state they are in New Zealand. The figures below are theirs alone; the casino page covers every market.
Total complaints
1
Fewer than 5 with a known outcome
Total reviews
10
Across all review sites
Player rating
1.9 / 5
10 ratings by these players
Share of all records
11%
of 99 about Caxino Casino
Players in New Zealand have filed 1 complaint and written 10 reviews about Caxino Casino. That is 11% of the 99 records about it from every market. Complaints make up 9.1% of their records, against 17% across all markets. Their reviews rate it 1.9 out of 5 on average (10 ratings), against 2.87 across all markets. 80% of their rated reviews give one or two stars; across all markets the share is 50%.
In the last 12 months: no complaints and 3 reviews.
A player counts as being in New Zealand when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about Caxino Casino in New Zealand, or compare the market with another one.
| Figure | New Zealand | All markets |
|---|---|---|
| Complaints among all records | 9.1% | 17% |
| Average review rating, out of 5 | 1.9 | 2.87 |
| Reviews rated 1–2 stars | 80% | 50% |
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2021 | 1 |
Block 02
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 3 |
| 2026 | 3 |
Block 03
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 3 | – |
| 2025 | 0 | – | 3 | – |
| 2024 | 0 | – | 3 | – |
| 2023 | 0 | – | 1 | – |
| 2021 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 04
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 10 | – |
| AskGamblers | 1 | – | – |
Block 05
The newest records about Caxino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
1.0 of 5 stars
New Zealand · Trustpilot
1.0 of 5 stars
New Zealand · Trustpilot
1.0 of 5 stars
New Zealand · Trustpilot
1.0 of 5 stars
New Zealand · Trustpilot
1.0 of 5 stars
New Zealand · Trustpilot
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataYes. Its loyalty programme for New Zealand has 2 tiers.
11 of the 99 complaints and reviews about Caxino Casino come from players in New Zealand. Across all its markets, 17 complaints have a known outcome, and 88% of them were resolved.
Caxino Casino is operated by Rootz Ltd and runs under the Rootz Affiliates affiliate programme.
Yes. Caxino Casino holds a licence from Malta Gaming Authority.
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.