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Caxino Casino in New Zealand

Player complaints and reviews about Caxino Casino, plus its operator (Rootz Affiliates), licences and welcome offers.

caxino.com
Capture of the Caxino Casino website

About

On the Caxino Casino site for New Zealand, we found a loyalty programme with 2 tiers.

Caxino Casino belongs to the Rootz Affiliates affiliate programme. The site launched in 2020. It holds a licence from Malta Gaming Authority. The interface is available in 6 languages, including English, Finnish, Japanese, French. 7 account currencies are listed, including Euros, Norwegian kroner, Canadian dollars, Indian rupees. We list 3 welcome offers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    BONUSES

    All rewards and bonuses for Caxino Extra members have a reduced wagering requirement (excluding promotions that state otherwise).
    Caxino Extra members will receive exclusive rewards

  2. 2

    YOUR PERSONAL ACCOUNT MANAGER

    Every Caxino Extra member receives a personal account manager
    Account managers are available via WhatsApp, mobile, or email
    Account managers can resolve or expedite any issue you may have

Player complaints and reviews in New Zealand

11 records

11 of the 99 records about Caxino Casino come from players who state they are in New Zealand. The figures below are theirs alone; the casino page covers every market.

Total complaints

1

Fewer than 5 with a known outcome

Total reviews

10

Across all review sites

Player rating

1.9 / 5

10 ratings by these players

Share of all records

11%

of 99 about Caxino Casino

What players in New Zealand say about Caxino Casino

Players in New Zealand have filed 1 complaint and written 10 reviews about Caxino Casino. That is 11% of the 99 records about it from every market. Complaints make up 9.1% of their records, against 17% across all markets. Their reviews rate it 1.9 out of 5 on average (10 ratings), against 2.87 across all markets. 80% of their rated reviews give one or two stars; across all markets the share is 50%.

In the last 12 months: no complaints and 3 reviews.

A player counts as being in New Zealand when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Caxino Casino in New Zealand, or compare the market with another one.

New Zealand and all markets
FigureNew ZealandAll markets
Complaints among all records9.1%17%
Average review rating, out of 51.92.87
Reviews rated 1–2 stars80%50%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2021
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 03

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–3–
20250–3–
20240–3–
20230–1–
20211–0–

A dash means too little data for that year.

Block 04

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–10–
AskGamblers1––

Block 05

Latest complaints and reviews

The newest records about Caxino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Caxino Casino in New Zealand

Does Caxino Casino have a loyalty programme in New Zealand?

Yes. Its loyalty programme for New Zealand has 2 tiers.

How many complaints and reviews about Caxino Casino come from players in New Zealand?

11 of the 99 complaints and reviews about Caxino Casino come from players in New Zealand. Across all its markets, 17 complaints have a known outcome, and 88% of them were resolved.

Who owns Caxino Casino?

Caxino Casino is operated by Rootz Ltd and runs under the Rootz Affiliates affiliate programme.

Is Caxino Casino licensed?

Yes. Caxino Casino holds a licence from Malta Gaming Authority.