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888STARZ Casino

Player complaints and reviews about 888STARZ Casino, plus its operator (888STARZ Partners), licences and welcome offers.

888starz.bet
Capture of the 888STARZ Casino website

About

888STARZ Casino belongs to the 888STARZ Partners affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 43 languages, including Albanian, Arabic, Armenian, Azerbaijani. 109 account currencies are listed, including Ukrainian hryvnias, Polish zlotys, Indian rupees, Australian dollars. We list 6 welcome offers.

888STARZ Casino is listed in 62 markets, among them Canada, Germany, France and Belgium.

Licensee

The company that holds the Curaçao licence for 888STARZ Casino, as the licence register names it.

Legal name
Bittech B.V.
Curaçao licence reference
OGL/2024/665/0201
Registration number (Curaçao Chamber of Commerce)
153870

Markets

This brand is listed in 62 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

1,177 records

What players report about 888STARZ Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

130

84% resolved, of those with a known outcome

Total reviews

1,047

Across all review sites

Player rating

3.81 / 5

Trustpilot 1.8 · casino.ru 4.7 · AskGamblers 4.45 · Tribuna 4.3

GEO markets

97

Countries stated on 62% of records

888STARZ Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about 888STARZ Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 130 complaints and 1,047 reviews about 888STARZ Casino on 9 sites. In the 12 months to November 5, 2026, they filed 38 complaints and posted 275 reviews. That is 171% more complaints than in the 12 months before (14). Reviews are up 13% on the 12 months before (243). The average review rating fell from 3.07 to 2.64 out of 5 year on year. Of the complaints with a known outcome, 84% were resolved in the last 12 months, against 86% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 32% of the 119 complaints with a labelled problem. Next come “Deposit not credited” (19%) and “Documents rejected or requested again” (8.4%). Complaints about “Withdrawal” make up 44% of those with a topic, against 29% across all brands.

Of the 122 complaints with a known outcome, 84% were resolved, against 59% across all brands. That puts 888STARZ Casino 660th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 85%.

Reviewers give 888STARZ Casino 3.05 out of 5 on average over 1,039 rated reviews, against 3.44 across all brands. 50% of the ratings are four or five stars, and 46% are one or two. The review sites’ own scores average 3.81 out of 5 across 4 sites. By that score, 888STARZ Casino ranks 1,080th of 4,287 rated casinos. Reviewers most often praise “Withdrawals” (234 reviews), “Games” (208 reviews) and “Website & app” (148 reviews). The most common criticism concerns “Withdrawals” (257 reviews), “Customer support” (248 reviews) and “Trust & licence” (186 reviews).

The countries players state most often are Poland (21%), Egypt (7.3%) and India (5.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about 888STARZ Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the fast payouts and the wide range of payment options, including cryptocurrency. They also liked the extensive selection of games and bonuses, as well as the dedicated support from managers.

Players disliked the poor customer service, particularly regarding deposit issues that took a long time to resolve. They expressed frustration over contradictory explanations and a lack of transparency from the support team.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay32%38
  • Deposit not credited19%23
  • Documents rejected or requested again8.4%10
  • Account blocked7.6%9
  • Withdrawal fees5.9%7
  • Withdrawal refused5.9%7
  • Verification delay4.2%5
  • Account not closed on request3.4%4
  • Other problems13%16
Share of the 119 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal44%57
  • Deposit20%26
  • KYC / verification12%16
  • Account12%15
  • Payments & refunds3.8%5
  • Responsible gambling2.3%3
  • Technical2.3%3
  • Bonus1.5%2
  • Other1.5%2
  • Customer support0.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved78%102
  • Unresolved15%20
  • Open6.2%8
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

888STARZ Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

888STARZ Casino against the market
Measure888STARZ CasinoAll brands
Complaints resolved84%59%
Average review rating3.053.44
Complaints per 100 reviews12.426.4
Share of “Withdrawal” complaints44%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars45%469
  • 4 stars5.2%54
  • 3 stars3.7%38
  • 2 stars2.6%27
  • 1 star43%451
Share of 1,039 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals24%234
  • Games22%208
  • Website & app15%148
  • Bonuses14%132
  • Sportsbook12%119
  • Customer support12%115
Share of the 966 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals27%257
  • Customer support26%248
  • Trust & licence19%186
  • Deposits & payment methods12%116
  • KYC / verification12%112
  • Account8.2%79
Share of the 966 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Poland21%150
  • Egypt7.3%53
  • India5.1%37
  • Bangladesh4.1%30
  • Portugal4.1%30
  • Kenya4%29
  • Canada3.3%24
  • United States3.2%23
  • Côte d’Ivoire3%22
  • Russia2.3%17
  • Other countries43%310
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263087%2422.63
20252986%2853.26
20241889%2573.55
20231593%752.05
20222176%992.49
20211275%873.46
20200–2–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–6291.8 / 5
casino.ru–2394.7 / 5
AskGamblers281384.45 / 5
Casino Guru7919–
affgambler.ru411–
forum-casino.com13––
Tribuna–114.3 / 5
CasinoReviews5––
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about 888STARZ Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Poland · Trustpilot

  • Complaint

    Deposit

    Resolved
  • Review

    2.0 of 5 stars

  • Complaint

    Withdrawal delay

    Open

    Morocco · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Senegal · Casino Guru

16 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, casino.ru, AskGamblers, Tribuna.

Questions about 888STARZ Casino

Who owns 888STARZ Casino?

888STARZ Casino is operated by Bittech B.V. and runs under the 888STARZ Partners affiliate programme.

Is 888STARZ Casino licensed?

Yes. 888STARZ Casino holds a licence from Curacao Gaming Control Board.

When was 888STARZ Casino founded?

888STARZ Casino launched in 2020.

Which currencies does 888STARZ Casino accept?

Currencies listed for 888STARZ Casino: Ukrainian hryvnias, Polish zlotys, Indian rupees, Australian dollars, Bulgarian leva, Brazilian reals, Canadian dollars, Swiss francs and 101 more. Its site is available in 43 languages: Albanian, Arabic, Armenian, Azerbaijani and 39 more.

What welcome bonuses does 888STARZ Casino offer?

6 welcome offers are listed for 888STARZ Casino. The first on the list is “150 Free Spins at 888STARZ Casino”.

Which countries is 888STARZ Casino available in?

888STARZ Casino is listed in 62 markets: Angola, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belgium and 54 more.

What do players say about 888STARZ Casino?

Players have filed 130 complaints and written 1,047 reviews about 888STARZ Casino. Players rate 888STARZ Casino 3.81 out of 5 on average across the 4 sites that publish one.

What do players complain about most at 888STARZ Casino?

“Withdrawal delay” – 32% of the 119 complaints about 888STARZ Casino with a labelled problem. Followed by “Deposit not credited” (19%) and “Documents rejected or requested again” (8.4%).

Do players report withdrawal problems at 888STARZ Casino?

Withdrawals are the topic of 57 complaints about 888STARZ Casino: 44% of the 130 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them). Of the withdrawal complaints with a known outcome, 85% were resolved.

Does 888STARZ Casino resolve player complaints?

84% of the 122 complaints about 888STARZ Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, 888STARZ Casino is 660th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about 888STARZ Casino?

Praised most: “Withdrawals”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 50% of the rated reviews give four or five stars, and 46% give one or two.

How many complaints has 888STARZ Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 38 complaints about 888STARZ Casino. That is 171% more than in the 12 months before, when there were 14.

Where do 888STARZ Casino’s players come from?

The countries named most often in complaints and reviews about 888STARZ Casino are Poland (21%), Egypt (7.3%) and India (5.1%).