100% up to €300 + 100 Bonus Spins at Spinz Casino
- Bonus
- 100%
- Max bonus
- €300
- Wagering
- 35xb
Wagering applies to the bonus amount.
Casino profile
Spinz Casino
Player complaints and reviews about Spinz Casino, plus its operator (Rootz Affiliates), licences and welcome offers.
spinz.com
Profile
- Website
- spinz.com
- Established
- 2022
- Operator
- Rootz Affiliatesaffiliate programme
- Company
- Rootz Ltd
- Licences
- Languages
- English
- French
- Finnish
- Norwegian
- Currencies
- Euros
About
Spinz Casino belongs to the Rootz Affiliates affiliate programme. The site launched in 2022. It holds a licence from Malta Gaming Authority. The interface is available in 4 languages: English, French, Finnish, Norwegian. One account currency is listed: Euros. We list one welcome offer.
Spinz Casino is listed in 3 markets: France, Belgium and Finland. On the Spinz Casino site for Belgium, we found a loyalty programme with 4 tiers. The registration form for Belgium has 4 fields: e-mail, password, country code and phone.
Markets
This brand is listed in 3 markets. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Loyalty programme
4 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
Personal Account Manager
As a Spinz Loyalty member you’re entitled to a personal VIP Account Manager.
Account Managers are available via mobile or email for a quick chat or for assistance.
Find the details of your VIP Account Manager under the 'Loyalty' tab of our main menu. - 2
Prioritized Payments
All withdrawals made by Spinz Loyalty members are prioritized.
Jump the queue and get hold of your money in no time.
Remember to keep your KYC documentation in order to enjoy faster payouts.
Your Account Manager will help speed up your withdrawals. - 3
VIP Events
The Spinz VIP Team is busy planning a number of exclusive VIP events for its most loyal and active Loyalty members.
From tailor-made holidays to invite-only parties and sporting events, we're going the extra mile to show our appreciation.
Enjoy money-can't-buy experiences with Spinz Loyalty. - 4
Weekly Cashback up to 20%
Spinz offers its esteemed Loyalty members weekly Cashback up to 20%.
Cashback comes with an incredibly low Wagering Requirement of just 1x.
The percentage of Cashback you receive is determined by your weekly net deposits at Spinz.
VIP Cashback is centralized across all Wildz Group brands, and is bundled and shown on all Wildz Group casinos on which a player has an account. The player can claim the Cashback on any of those Wildz Group casino platforms, after which it will be removed from the player's accounts on all other Wildz Group brands.
Find out more on our Bonus Terms page.
Sign-up requirements
6 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- Password
- Country codeAndorra +376 · Argentina +54 · Australia +61 · Bahrain +973 … +8
- Phone
Sign in
- Password
Player Intelligence
31 records
What players report about Spinz Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
11
90% resolved, of those with a known outcome
Total reviews
20
Across all review sites
Player rating
2.78 / 5
Trustpilot 2.4 · AskGamblers 3.15
GEO markets
7
Countries stated on 81% of records
Spinz Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Spinz Casino, the way Player Intelligence PRO computes it.
Since 2022, players have posted 11 complaints and 20 reviews about Spinz Casino on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 1 review.
Complaints about “Withdrawal” make up 36% of those with a topic, against 29% across all brands.
Of the 10 complaints with a known outcome, 90% were resolved, against 59% across all brands. That puts Spinz Casino 401st of 1,917 casinos with at least 10 such complaints.
Reviewers give Spinz Casino 2.18 out of 5 on average over 20 rated reviews, against 3.44 across all brands. 30% of the ratings are four or five stars, and 65% are one or two. The review sites’ own scores average 2.78 out of 5 across 2 sites. By that score, Spinz Casino ranks 2,861st of 4,286 rated casinos. The most common criticism concerns “Bonuses” (5 reviews), “Fairness & RTP” (5 reviews) and “Customer support” (5 reviews).
The countries players state most often are Germany (52%), Finland (20%) and Canada (8%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Spinz Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
4
2022202320242025
| Period | Value |
|---|---|
| 2022 | 2 |
| 2023 | 2 |
| 2024 | 4 |
| 2025 | 2 |
Block 02
Complaint categories
- Withdrawal36%4
- KYC / verification18%2
- Payments & refunds18%2
- Account9.1%1
- Bonus9.1%1
- Responsible gambling9.1%1
Block 03
Complaint status
- Resolved82%9
- Closed without an outcome9.1%1
- Unresolved9.1%1
Block 04
Spinz Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Spinz Casino | All brands |
|---|---|---|
| Complaints resolved | 90% | 59% |
| Average review rating | 2.18 | 3.44 |
| Complaints per 100 reviews | 55 | 26.4 |
| Share of “Withdrawal” complaints | 36% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 05
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
8
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 2 |
| 2023 | 4 |
| 2024 | 8 |
| 2025 | 5 |
| 2026 | 1 |
Block 06
Review stars
How the rated reviews split by star.
- 5 stars15%3
- 4 stars15%3
- 3 stars5%1
- 2 stars5%1
- 1 star60%12
Block 07
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Bonuses15%3
- Games15%3
- Withdrawals15%3
- Website & app10%2
- Deposits & payment methods5%1
- Fairness & RTP5%1
Criticised
- Bonuses25%5
- Fairness & RTP25%5
- Customer support25%5
- Deposits & payment methods15%3
- Trust & licence15%3
- Withdrawals15%3
Block 08
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4
1.63
2
2.4
1
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 4 |
| 2023 | 1.63 |
| 2024 | 2 |
| 2025 | 2.4 |
| 2026 | 1 |
Block 09
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Germany52%13
- Finland20%5
- Canada8%2
- New Zealand8%2
- Brazil4%1
- Mexico4%1
- Norway4%1
Block 10
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 1 | – |
| 2025 | 2 | – | 5 | – |
| 2024 | 4 | – | 8 | – |
| 2023 | 2 | – | 4 | – |
| 2022 | 2 | – | 2 | – |
A dash means too little data for that year.
Block 11
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 13 | 2.4 / 5 |
| Casino Guru | 7 | 4 | – |
| AskGamblers | 3 | 3 | 3.15 / 5 |
| LCB | 1 | – | – |
Block 12
Latest complaints and reviews
The newest records about Spinz Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Germany · Trustpilot
- Complaint
Documents rejected or requested again
ResolvedMexico · Casino Guru
- Review
1.0 of 5 stars
Germany · Trustpilot
- Complaint
Missing funds
ResolvedGermany · Casino Guru
- Complaint
Withdrawal delay
ResolvedNew Zealand · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Spinz Casino
Who owns Spinz Casino?
Spinz Casino is operated by Rootz Ltd and runs under the Rootz Affiliates affiliate programme.
Is Spinz Casino licensed?
Yes. Spinz Casino holds a licence from Malta Gaming Authority.
When was Spinz Casino founded?
Spinz Casino launched in 2022.
Which currencies does Spinz Casino accept?
The one currency listed for Spinz Casino is Euros. Its site is available in 4 languages: English, French, Finnish, Norwegian.
What welcome bonuses does Spinz Casino offer?
One welcome offer is listed for Spinz Casino. The first on the list is “100% up to €300 + 100 Bonus Spins at Spinz Casino”, with a 35× wagering requirement.
Which countries is Spinz Casino available in?
Spinz Casino is listed in 3 markets: Belgium, Finland, France.
Does Spinz Casino have a loyalty programme in Belgium?
Yes. Its loyalty programme for Belgium has 4 tiers.
What does Spinz Casino ask for at registration in Belgium?
The Spinz Casino registration form for Belgium has 4 fields: e-mail, password, country code, phone.
What do players say about Spinz Casino?
Players have filed 11 complaints and written 20 reviews about Spinz Casino. Players rate Spinz Casino 2.78 out of 5 on average across the 2 sites that publish one.
Do players report withdrawal problems at Spinz Casino?
Withdrawals are the topic of 4 complaints about Spinz Casino: 36% of the 11 with a topic. The most common withdrawal problem is “Withdrawal delay” (100% of them).
Does Spinz Casino resolve player complaints?
90% of the 10 complaints about Spinz Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Spinz Casino is 401st. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Spinz Casino?
Criticised most: “Bonuses”, “Fairness & RTP” and “Customer support”. 30% of the rated reviews give four or five stars, and 65% give one or two.
How many complaints has Spinz Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed no complaints about Spinz Casino.
Where do Spinz Casino’s players come from?
The countries named most often in complaints and reviews about Spinz Casino are Germany (52%), Finland (20%) and Canada (8%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with Spinz Casino, and ones players rate about the same.
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Other casinos licensed by Malta Gaming Authority
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Rated alike by players
Casinos whose player rating is closest to that of Spinz Casino.
