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BluVegas Casino

Player complaints and reviews about BluVegas Casino, plus its operator (Craze Affiliates), licences and welcome offers.

bluvegas.com
Capture of the BluVegas Casino website

About

BluVegas Casino belongs to the Craze Affiliates affiliate programme. The site launched in 2020. It holds a licence from Malta Gaming Authority. The interface is available in 4 languages: English, French, Finnish, German. 4 account currencies are listed: Euros, US dollars, Canadian dollars, Norwegian kroner. We list 7 welcome offers.

BluVegas Casino is listed in 5 markets, among them Canada, Germany, France and Belgium. On the BluVegas Casino site for Netherlands, we found 4 promotions and a loyalty programme with 4 tiers. In Netherlands, BluVegas Casino accepts one payment method, Varies. The minimum deposit in EUR is 20, the maximum 20.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Personal Account Manager

    Personal Account Manager You will be assisted by your very personal VIP Manager who will instantly handle all your questions and requests. Your VIP Manager will make sure to fast track your withdrawals, get you much-deserved gifts and bonuses tailor-made to your playing style, and be your voice at BluVegas Casino.

  2. 2

    Gifts you deserve

    Gifts you deserve You are a VIP because you stand out from the rest. We acknowledge this by offering you the amazing gifts you rightfully deserve. Your VIP Manger will make sure to make your birthdays, anniversaries and festive events truly momentous days to remember.

  3. 3

    Increased Withdrawal Limits & Faster payouts

    Increased Withdrawal Limits & Faster payouts You are important to us not with words but with facts. VIP players will avail themselves of increased withdrawal limits which will be reviewed and agreed on from time to time between the player and his/her VIP Manager. Likewise, your wins will be fast tracked and given priority as they happen.

  4. 4

    Weekly Appreciation Reward

    Weekly Appreciation Reward There you go, as a VIP player you will receive cash gifts and low wagering bonuses every week of the month or when agreed together with your VIP Manager. On top of these, we will add an exclusive monthly cash reward on top of your regular weekly cashback boost.

Payment methods

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

EUR

  • Varies

    Other

    20 – 20

Cashier read on August 7, 2026

Player Intelligence

105 records

What players report about BluVegas Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

41

83% resolved, of those with a known outcome

Total reviews

64

Across all review sites

Player rating

1.78 / 5

Trustpilot 1.3 · AskGamblers 2.25

GEO markets

15

Countries stated on 89% of records

BluVegas Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about BluVegas Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 41 complaints and 64 reviews about BluVegas Casino on 3 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 7 reviews.

The problem players report most often is “Withdrawal delay”: 35% of the 40 complaints with a labelled problem. Next come “Bonus winnings confiscated” (15%) and “Withdrawal limits” (15%). Complaints about “Withdrawal” make up 57% of those with a topic, against 29% across all brands.

Of the 40 complaints with a known outcome, 83% were resolved, against 59% across all brands. That puts BluVegas Casino 723rd of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 87%.

Reviewers give BluVegas Casino 1.25 out of 5 on average over 57 rated reviews, against 3.44 across all brands. 7% of the ratings are four or five stars, and 93% are one or two. The review sites’ own scores average 1.78 out of 5 across 2 sites. By that score, BluVegas Casino ranks 3,910th of 4,287 rated casinos. Reviewers most often praise “Games” (6 reviews) and “Customer support” (6 reviews). The most common criticism concerns “Trust & licence” (26 reviews), “Withdrawals” (24 reviews) and “Bonuses” (17 reviews).

The countries players state most often are Germany (42%), Netherlands (23%) and Canada (13%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about BluVegas Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Customer support receives a slightly higher number of positive comments, though feedback is fairly balanced overall. However, players frequently express concerns regarding bonuses, games, and payment processing.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20212022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay35%14
  • Bonus winnings confiscated15%6
  • Withdrawal limits15%6
  • Wagering terms7.5%3
  • Documents rejected or requested again7.5%3
  • Withdrawal refused7.5%3
  • Account blocked2.5%1
  • Bonus not credited2.5%1
  • Other problems7.5%3
Share of the 40 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal57%23
  • Bonus25%10
  • KYC / verification13%5
  • Account2.5%1
  • Deposit2.5%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved80%33
  • Unresolved17%7
  • No status published2.4%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

BluVegas Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

BluVegas Casino against the market
MeasureBluVegas CasinoAll brands
Complaints resolved83%59%
Average review rating1.253.44
Complaints per 100 reviews64.126.4
Share of “Withdrawal” complaints57%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars5.3%3
  • 4 stars1.8%1
  • 1 star93%53
Share of 57 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games9.5%6
  • Customer support9.5%6
  • Withdrawals6.3%4
  • KYC / verification4.8%3
  • Website & app4.8%3
  • Bonuses1.6%1
Share of the 63 reviews that name at least one aspect.reviews

Criticised

  • Trust & licence41%26
  • Withdrawals38%24
  • Bonuses27%17
  • Fairness & RTP22%14
  • Customer support21%13
  • KYC / verification16%10
Share of the 63 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany42%39
  • Netherlands23%21
  • Canada13%12
  • Finland5.4%5
  • Austria3.2%3
  • Sweden3.2%3
  • Greece2.2%2
  • Belgium1.1%1
  • Denmark1.1%1
  • France1.1%1
  • Other countries5.4%5
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–3–
20255–12–
20246–4–
20231191%9–
202211100%261.46
20217–10–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru3817–
Trustpilot–451.3 / 5
AskGamblers322.25 / 5

Block 13

Latest complaints and reviews

The newest records about BluVegas Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Ireland · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Germany · Casino Guru

  • Complaint

    Withdrawal limits

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about BluVegas Casino

Who owns BluVegas Casino?

BluVegas Casino is operated by Gammix Limited Casinos and runs under the Craze Affiliates affiliate programme.

Is BluVegas Casino licensed?

Yes. BluVegas Casino holds a licence from Malta Gaming Authority.

When was BluVegas Casino founded?

BluVegas Casino launched in 2020.

Which currencies does BluVegas Casino accept?

Currencies listed for BluVegas Casino: Euros, US dollars, Canadian dollars, Norwegian kroner. Its site is available in 4 languages: English, French, Finnish, German.

What welcome bonuses does BluVegas Casino offer?

7 welcome offers are listed for BluVegas Casino. The first on the list is “200% up to 5000 NOK at BluVegas Casino”, with a 40× wagering requirement.

Which countries is BluVegas Casino available in?

BluVegas Casino is listed in 5 markets: Belgium, Canada, Finland, France, Germany.

Which payment methods does BluVegas Casino accept in Netherlands?

The BluVegas Casino cashier for Netherlands lists one payment method: Varies.

What are the deposit limits at BluVegas Casino in Netherlands?

Deposits in EUR run from 20 to 20 per transaction. The lowest minimum, 20 EUR, is via Varies.

What bonuses and promotions does BluVegas Casino run in Netherlands?

We read 4 live offers for Netherlands on the BluVegas Casino site itself.

Does BluVegas Casino have a loyalty programme in Netherlands?

Yes. Its loyalty programme for Netherlands has 4 tiers.

What do players say about BluVegas Casino?

Players have filed 41 complaints and written 64 reviews about BluVegas Casino. Players rate BluVegas Casino 1.78 out of 5 on average across the 2 sites that publish one.

What do players complain about most at BluVegas Casino?

“Withdrawal delay” – 35% of the 40 complaints about BluVegas Casino with a labelled problem. Followed by “Bonus winnings confiscated” (15%) and “Withdrawal limits” (15%).

Do players report withdrawal problems at BluVegas Casino?

Withdrawals are the topic of 23 complaints about BluVegas Casino: 57% of the 40 with a topic. The most common withdrawal problem is “Withdrawal delay” (61% of them). Of the withdrawal complaints with a known outcome, 87% were resolved.

Does BluVegas Casino resolve player complaints?

83% of the 40 complaints about BluVegas Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, BluVegas Casino is 723rd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about BluVegas Casino?

Praised most: “Games” and “Customer support”. Criticised most: “Trust & licence”, “Withdrawals” and “Bonuses”. 7% of the rated reviews give four or five stars, and 93% give one or two.

How many complaints has BluVegas Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed no complaints about BluVegas Casino.

Where do BluVegas Casino’s players come from?

The countries named most often in complaints and reviews about BluVegas Casino are Germany (42%), Netherlands (23%) and Canada (13%).