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Betreels Casino

Player complaints and reviews about Betreels Casino, plus its operator (Betreels Affiliates), licences and welcome offers.

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Capture of the Betreels Casino website

About

Betreels Casino belongs to the Betreels Affiliates affiliate programme. The site launched in 2016. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 5 languages, including English, Finnish, Japanese, Portuguese. 8 account currencies are listed, including British pounds sterling, Euros, US dollars, Japanese yen. We list 10 welcome offers.

Betreels Casino is listed in 9 markets, among them Canada, Spain, United Kingdom and New Zealand. On the Betreels Casino site for Netherlands, we found 10 promotions. In Netherlands, Betreels Casino accepts 10 payment methods, among them Visa, PayPal, Apple Pay and Paysafecard.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Visa

    Card

    –

  • PayPal

    E-wallet

    –

  • Apple Pay

    E-wallet

    –

  • Paysafecard

    Voucher

    –

  • Trustly

    Bank transfer

    –

  • Muchbetterbetreels

    Other

    –

  • Payzbetreels

    Other

    –

  • Neteller

    E-wallet

    –

  • Skrill

    E-wallet

    –

  • Neosurf

    Voucher

    –

Cashier read on August 7, 2026

Player Intelligence

19 records

What players report about Betreels Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

12

42% resolved, of those with a known outcome

Total reviews

7

Across all review sites

Player rating

2.63 / 5

Trustpilot 2.5 · AskGamblers 2.75

GEO markets

4

Countries stated on 53% of records

Betreels Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Betreels Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 12 complaints and 7 reviews about Betreels Casino on 5 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 2 reviews.

The problem players report most often is “Withdrawal delay”: 45% of the 11 complaints with a labelled problem. Next come “Self-exclusion” (18%) and “Account closed” (9.1%). Complaints about “Withdrawal” make up 50% of those with a topic, against 29% across all brands.

Of the 12 complaints with a known outcome, 42% were resolved, against 59% across all brands. That puts Betreels Casino 1,708th of 1,916 casinos with at least 10 such complaints.

The review sites’ own scores average 2.63 out of 5 across 2 sites. By that score, Betreels Casino ranks 3,004th of 4,287 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Betreels Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201720182019202020212022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay45%5
  • Self-exclusion18%2
  • Account closed9.1%1
  • Bonus winnings confiscated9.1%1
  • Source of funds checks9.1%1
  • Withdrawal refused9.1%1
Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal50%6
  • Responsible gambling17%2
  • Account8.3%1
  • Bonus8.3%1
  • KYC / verification8.3%1
  • Other8.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Unresolved58%7
  • Resolved42%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Betreels Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Betreels Casino against the market
MeasureBetreels CasinoAll brands
Complaints resolved42%59%
Average review rating–3.44
Complaints per 100 reviews–26.4
Share of “Withdrawal” complaints50%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Reviews count

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2017201820192020202120222023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Ireland50%5
  • United Kingdom30%3
  • Japan10%1
  • Netherlands10%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–2–
20251–2–
20247–2–
20221–0–
20212–0–
20171–1–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers322.75 / 5
Trustpilot–52.5 / 5
Casino Guru4––
CasinoReviews4––
Casinomeister1––

Block 11

Latest complaints and reviews

The newest records about Betreels Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal delay

    Unresolved

    Japan · Casino Guru

  • Complaint

    Self-exclusion

    Unresolved
  • Complaint

    Withdrawal delay

    Resolved

    Ireland · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Betreels Casino

Who owns Betreels Casino?

Betreels Casino is operated by ProgressPlay Limited and runs under the Betreels Affiliates affiliate programme.

Is Betreels Casino licensed?

Yes. Betreels Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

When was Betreels Casino founded?

Betreels Casino launched in 2016.

Which currencies does Betreels Casino accept?

Currencies listed for Betreels Casino: British pounds sterling, Euros, US dollars, Japanese yen, Canadian dollars, Brazilian reals, South African Rand, New Zealand dollars. Its site is available in 5 languages: English, Finnish, Japanese, Portuguese and 1 more.

What welcome bonuses does Betreels Casino offer?

10 welcome offers are listed for Betreels Casino. The first on the list is “100% up to C$500”, with a 30× wagering requirement.

Which countries is Betreels Casino available in?

Betreels Casino is listed in 9 markets: Brazil, Canada, Finland, Japan, New Zealand, Portugal, South Africa, Spain and 1 more.

Which payment methods does Betreels Casino accept in Netherlands?

The Betreels Casino cashier for Netherlands lists 10 payment methods: Visa, PayPal, Apple Pay, Paysafecard, Trustly, Muchbetterbetreels and 4 more.

What bonuses and promotions does Betreels Casino run in Netherlands?

We read 10 live offers for Netherlands on the Betreels Casino site itself.

What do players say about Betreels Casino?

Players have filed 12 complaints and written 7 reviews about Betreels Casino. Players rate Betreels Casino 2.63 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Betreels Casino?

“Withdrawal delay” – 45% of the 11 complaints about Betreels Casino with a labelled problem. Followed by “Self-exclusion” (18%) and “Account closed” (9.1%).

Do players report withdrawal problems at Betreels Casino?

Withdrawals are the topic of 6 complaints about Betreels Casino: 50% of the 12 with a topic. The most common withdrawal problem is “Withdrawal delay” (83% of them).

Does Betreels Casino resolve player complaints?

42% of the 12 complaints about Betreels Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Betreels Casino is 1,708th. Open complaints and complaints closed without an outcome are left out.

How many complaints has Betreels Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed no complaints about Betreels Casino.