Tee talletus
1
Casino profile
21bit Casino
Player complaints and reviews about 21bit Casino, plus its operator (Newgen Affiliates), licences and welcome offers.
21bit.com
Profile
- Website
- 21bit.com
- Established
- 2022
- Operator
- Newgen Affiliatesaffiliate programme
- Company
- Novatrix SRL
- Licences
- Languages
- English
- Currencies
- Bitcoin
- Bitcoin Cash
- Dogecoin
- Litecoin
- Tether
- Ethereum
- Ripple
- TRON
- Australian dollars
- Euros
- US dollars
- Canadian dollars
- New Zealand dollars
- Norwegian kroner
- South African Rand
- Polish zlotys
- Vietnamese dong
- Indian rupees
- Malaysian ringgits
- Thai baht
- Philippine pesos
- South Korean won
- Russian rubles Show more
About
21bit Casino belongs to the Newgen Affiliates affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is in English. 23 account currencies are listed, including Bitcoin, Bitcoin Cash, Dogecoin, Litecoin.
21bit Casino is listed in 11 markets, among them Canada, Australia, New Zealand and Austria. On the 21bit Casino site for Malaysia, we found 5 welcome bonuses, 3 tournaments and a loyalty programme with 3 tiers. The registration form for Malaysia has 2 fields: e-mail and password.
Markets
This brand is listed in 11 markets. Pick one to see what it offers there.
Welcome bonuses
5 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Mene Bonuskauppaan
2
Osta haluamasi bonuslaatikko!
3
Kerää pisteitä ja käytä niitä bonusten ostamiseen tai rahaksi vaihtamiseen.
2
Tarkista tililtäsi päivittäin kerätyt pisteet, saavutettu uskollisuustaso ja saaneet uskollisuuspalkkiot!
3
Tournaments
3 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
FIESTA REELS -TURNAUS
ilmaiskierrosta REKISTERÖIDY TNT Bonanza Booming Games Moneyfest Popiplay Area 69 Popiplay Big Fruit Theory Popiplay KAIKKI
- Prize pool
- 375
Gamzix Spin Express Turnaus
Turnaus käynnistetään pian! Rekisteröidy Demopeli3x3 Hold The
- Prize pool
- €20,000
BGaming Million Drops: Kesäfestivaali
Valmis Rekisteröidy
- Prize pool
- €80,000
Loyalty programme
3 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
VÄLITÖN VIP
VÄLITÖN VIP Ensimmäinen talletuksesi on €2,000 tai enemmän, niin pääset heti nauttimaan VIP-eduista.
- 2
OSALLISTUMINEN
OSALLISTUMINEN Osallistu toimintaamme pelaamalla, panostamalla ja kotiuttamalla säännöllisesti, jotta saavutat ja säilytät VIP-statuksesi.
- 3
VIP-SIIRTO
VIP-SIIRTO Oletko jo VIP toisessa kasinossa? Jaa VIP-statuksesi tiedot, niin myönnämme sinulle VIP-pääsyn 21bitille saman tien!
Sign-up requirements
2 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- Password
Player Intelligence
202 records
What players report about 21bit Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
25
92% resolved, of those with a known outcome
Total reviews
177
Across all review sites
Player rating
2.65 / 5
Trustpilot 4.3 · AskGamblers 1.0
GEO markets
21
Countries stated on 88% of records
21bit Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about 21bit Casino, the way Player Intelligence PRO computes it.
Since 2022, players have posted 25 complaints and 177 reviews about 21bit Casino on 5 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 94 reviews. Reviews are up 147% on the 12 months before (38). The average review rating rose from 2.79 to 4.31 out of 5 year on year.
The problem players report most often is “Withdrawal delay”: 24% of the 25 complaints with a labelled problem. Next come “Withdrawal refused” (20%) and “Bonus winnings confiscated” (12%). Complaints about “Withdrawal” make up 44% of those with a topic, against 29% across all brands.
Of the 25 complaints with a known outcome, 92% were resolved, against 59% across all brands. That puts 21bit Casino 308th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 91%.
Reviewers give 21bit Casino 3.7 out of 5 on average over 162 rated reviews, against 3.44 across all brands. 70% of the ratings are four or five stars, and 29% are one or two. The review sites’ own scores average 2.65 out of 5 across 2 sites. By that score, 21bit Casino ranks 2,980th of 4,286 rated casinos. Reviewers most often praise “Games” (50 reviews), “Withdrawals” (41 reviews) and “Customer support” (40 reviews). The most common criticism concerns “Withdrawals” (31 reviews), “Customer support” (27 reviews) and “Bonuses” (21 reviews).
The countries players state most often are Australia (52%), New Zealand (11%) and Canada (9.6%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about 21bit Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
The game selection appears to be a highlight for some players, though feedback is limited. Payments and customer support, however, generate significantly more negative comments than positive ones.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
8
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 1 |
| 2023 | 8 |
| 2024 | 8 |
| 2025 | 7 |
| 2026 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay24%6
- Withdrawal refused20%5
- Bonus winnings confiscated12%3
- Account blocked8%2
- Deposit not credited8%2
- Documents rejected or requested again8%2
- Bonus not credited4%1
- Verification delay4%1
- Other problems12%3
Block 03
Complaint categories
- Withdrawal44%11
- Bonus16%4
- KYC / verification12%3
- Account8%2
- Deposit8%2
- Other4%1
- Responsible gambling4%1
- Technical4%1
Block 04
Complaint status
- Resolved92%23
- Unresolved8%2
Block 05
21bit Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | 21bit Casino | All brands |
|---|---|---|
| Complaints resolved | 92% | 59% |
| Average review rating | 3.7 | 3.44 |
| Complaints per 100 reviews | 14.1 | 26.4 |
| Share of “Withdrawal” complaints | 44% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
90
2023202420252026
| Period | Value |
|---|---|
| 2023 | 12 |
| 2024 | 22 |
| 2025 | 38 |
| 2026 | 90 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars57%92
- 4 stars13%21
- 3 stars1.2%2
- 2 stars2.5%4
- 1 star27%43
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games33%50
- Withdrawals27%41
- Customer support26%40
- Bonuses20%31
- Website & app13%20
- KYC / verification10%16
Criticised
- Withdrawals20%31
- Customer support18%27
- Bonuses14%21
- Trust & licence9.8%15
- Fairness & RTP7.8%12
- Account5.9%9
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.08
2.55
2.89
4.41
2023202420252026
| Period | Value |
|---|---|
| 2023 | 3.08 |
| 2024 | 2.55 |
| 2025 | 2.89 |
| 2026 | 4.41 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Australia52%92
- New Zealand11%19
- Canada9.6%17
- Germany7.9%14
- Norway3.4%6
- United States2.2%4
- Switzerland1.7%3
- United Kingdom1.7%3
- Philippines1.7%3
- Bulgaria1.1%2
- Other countries8.4%15
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 90 | 4.41 |
| 2025 | 7 | – | 38 | 2.89 |
| 2024 | 8 | – | 22 | 2.55 |
| 2023 | 8 | – | 12 | – |
| 2022 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 150 | 4.3 / 5 |
| Casino Guru | 18 | 25 | – |
| AskGamblers | 5 | 2 | 1.0 / 5 |
| Casinomeister | 1 | – | – |
| CasinoReviews | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about 21bit Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
Australia · Trustpilot
- Review
4.0 of 5 stars
New Zealand · Trustpilot
- Complaint
Bonus not credited
ResolvedDenmark · Casino Guru
- Complaint
Documents rejected or requested again
ResolvedNorway · Casino Guru
- Complaint
Withdrawal refused
ResolvedCanada · Casino Guru
13 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about 21bit Casino
Who owns 21bit Casino?
21bit Casino is operated by Novatrix SRL and runs under the Newgen Affiliates affiliate programme.
Is 21bit Casino licensed?
Yes. 21bit Casino holds a licence from Tobique Gaming Commission.
When was 21bit Casino founded?
21bit Casino launched in 2022.
Which currencies does 21bit Casino accept?
Currencies listed for 21bit Casino: Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, Tether, Ethereum, Ripple, TRON and 15 more. Its site is available in one language: English.
Which countries is 21bit Casino available in?
21bit Casino is listed in 11 markets: Australia, Austria, Canada, India, Malaysia, New Zealand, Philippines, South Africa and 3 more.
What bonuses and promotions does 21bit Casino run in Malaysia?
We read 5 live offers for Malaysia on the 21bit Casino site itself.
Does 21bit Casino run tournaments and a loyalty programme in Malaysia?
Yes. The 21bit Casino site for Malaysia lists 3 tournaments. Its loyalty programme for Malaysia has 3 tiers.
What does 21bit Casino ask for at registration in Malaysia?
The 21bit Casino registration form for Malaysia has 2 fields: e-mail, password.
What do players say about 21bit Casino?
Players have filed 25 complaints and written 177 reviews about 21bit Casino. Players rate 21bit Casino 2.65 out of 5 on average across the 2 sites that publish one.
What do players complain about most at 21bit Casino?
“Withdrawal delay” – 24% of the 25 complaints about 21bit Casino with a labelled problem. Followed by “Withdrawal refused” (20%) and “Bonus winnings confiscated” (12%).
Do players report withdrawal problems at 21bit Casino?
Withdrawals are the topic of 11 complaints about 21bit Casino: 44% of the 25 with a topic. The most common withdrawal problem is “Withdrawal delay” (55% of them). Of the withdrawal complaints with a known outcome, 91% were resolved.
Does 21bit Casino resolve player complaints?
92% of the 25 complaints about 21bit Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, 21bit Casino is 308th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about 21bit Casino?
Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 70% of the rated reviews give four or five stars, and 29% give one or two.
How many complaints has 21bit Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 1 complaint about 21bit Casino.
Where do 21bit Casino’s players come from?
The countries named most often in complaints and reviews about 21bit Casino are Australia (52%), New Zealand (11%) and Canada (9.6%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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