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Betinia Casino

Player complaints and reviews about Betinia Casino, plus its operator (Turbo Affiliates), licences and welcome offers.

betinia.com
Capture of the Betinia Casino website

About

Betinia Casino belongs to the Turbo Affiliates affiliate programme. The site launched in 2020. It holds licences from Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority. The interface is available in 10 languages, including English, Finnish, Polish, Hungarian. 11 account currencies are listed, including Euros, Norwegian kroner, Hungarian forints, US dollars. We list 13 welcome offers.

Betinia Casino is listed in 13 markets, among them Canada, France, Belgium and New Zealand. On the Betinia Casino site for Croatia, we found 14 promotions and 4 tournaments.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

13 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

14 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

835 records

What players report about Betinia Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

60

97% resolved, of those with a known outcome

Total reviews

775

Across all review sites

Player rating

3.05 / 5

Trustpilot 1.4 · AskGamblers 4.7

GEO markets

32

Countries stated on 90% of records

Betinia Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Betinia Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 60 complaints and 775 reviews about Betinia Casino on 5 sites. In the 12 months to November 4, 2026, they filed 5 complaints and posted 213 reviews. Reviews are up 18% on the 12 months before (181). The average review rating fell from 2.27 to 1.65 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 29% of the 59 complaints with a labelled problem. Next come “Documents rejected or requested again” (19%) and “Verification delay” (14%). Complaints about “Withdrawal” make up 37% of those with a topic, against 29% across all brands.

Of the 60 complaints with a known outcome, 97% were resolved, against 59% across all brands. That puts Betinia Casino 116th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 95%.

Reviewers give Betinia Casino 1.95 out of 5 on average over 774 rated reviews, against 3.44 across all brands. 24% of the ratings are four or five stars, and 74% are one or two. The review sites’ own scores average 3.05 out of 5 across 2 sites. By that score, Betinia Casino ranks 2,380th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (98 reviews), “Customer support” (89 reviews) and “Games” (66 reviews). The most common criticism concerns “Withdrawals” (275 reviews), “Customer support” (223 reviews) and “Bonuses” (159 reviews).

The countries players state most often are Denmark (62%), Sweden (19%) and Canada (4.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Betinia Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the excellent customer support, highlighting how helpful and patient the staff were during the account verification process. Additionally, many enjoyed the user-friendly interface and quick payout processing, making their gaming experience enjoyable and stress-free.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay29%17
  • Documents rejected or requested again19%11
  • Verification delay14%8
  • Account closed8.5%5
  • Deposit not credited6.8%4
  • Withdrawal refused5.1%3
  • Account blocked3.4%2
  • Withdrawal limits3.4%2
  • Other problems12%7
Share of the 59 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal37%22
  • KYC / verification33%20
  • Account13%8
  • Deposit8.3%5
  • Bonus3.3%2
  • Other3.3%2
  • Responsible gambling1.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved97%58
  • Unresolved3.3%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Betinia Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Betinia Casino against the market
MeasureBetinia CasinoAll brands
Complaints resolved97%59%
Average review rating1.953.44
Complaints per 100 reviews7.726.4
Share of “Withdrawal” complaints37%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars18%143
  • 4 stars5%39
  • 3 stars2.1%16
  • 2 stars2.5%19
  • 1 star72%557
Share of 774 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals14%98
  • Customer support12%89
  • Games9.2%66
  • Website & app7.9%57
  • Bonuses4.6%33
  • KYC / verification3.5%25
Share of the 718 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals38%275
  • Customer support31%223
  • Bonuses22%159
  • KYC / verification18%128
  • Trust & licence16%113
  • Account12%85
Share of the 718 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Denmark62%463
  • Sweden19%141
  • Canada4.4%33
  • Ireland2.3%17
  • Germany2.1%16
  • Poland1.9%14
  • Finland1.7%13
  • United States1.2%9
  • Hungary0.8%6
  • Spain0.7%5
  • Other countries4.5%34
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265–1681.51
20251080%2352.5
202415100%1921.96
202310100%1371.42
202211100%17–
20219–262.46

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–6771.4 / 5
AskGamblers10644.7 / 5
Casino Guru3932–
CasinoReviews10––
latestcasinobonuses.bet12–

Block 13

Latest complaints and reviews

The newest records about Betinia Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Spain · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

  • Complaint

    Account blocked

    Resolved

    North Macedonia · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Denmark · Casino Guru

25 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Betinia Casino

Who owns Betinia Casino?

Betinia Casino is operated by Maltix Limited and runs under the Turbo Affiliates affiliate programme.

Is Betinia Casino licensed?

Yes. Betinia Casino holds 3 licences: Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority.

When was Betinia Casino founded?

Betinia Casino launched in 2020.

Which currencies does Betinia Casino accept?

Currencies listed for Betinia Casino: Euros, Norwegian kroner, Hungarian forints, US dollars, Polish zlotys, Indian rupees, Canadian dollars, New Zealand dollars and 3 more. Its site is available in 10 languages: English, Finnish, Polish, Hungarian and 6 more.

What welcome bonuses does Betinia Casino offer?

13 welcome offers are listed for Betinia Casino. The first on the list is “150% up to $500 and 100 extra spins”, with a 35× wagering requirement.

Which countries is Betinia Casino available in?

Betinia Casino is listed in 13 markets: Belgium, Brazil, Canada, Croatia, Finland, France, Hungary, India and 5 more.

What bonuses and promotions does Betinia Casino run in Croatia?

We read 14 live offers for Croatia on the Betinia Casino site itself.

Does Betinia Casino run tournaments in Croatia?

Yes. The Betinia Casino site for Croatia lists 4 tournaments.

What do players say about Betinia Casino?

Players have filed 60 complaints and written 775 reviews about Betinia Casino. Players rate Betinia Casino 3.05 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Betinia Casino?

“Withdrawal delay” – 29% of the 59 complaints about Betinia Casino with a labelled problem. Followed by “Documents rejected or requested again” (19%) and “Verification delay” (14%).

Do players report withdrawal problems at Betinia Casino?

Withdrawals are the topic of 22 complaints about Betinia Casino: 37% of the 60 with a topic. The most common withdrawal problem is “Withdrawal delay” (77% of them). Of the withdrawal complaints with a known outcome, 95% were resolved.

Does Betinia Casino resolve player complaints?

97% of the 60 complaints about Betinia Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Betinia Casino is 116th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Betinia Casino?

Praised most: “Withdrawals”, “Customer support” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 24% of the rated reviews give four or five stars, and 74% give one or two.

How many complaints has Betinia Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 5 complaints about Betinia Casino.

Where do Betinia Casino’s players come from?

The countries named most often in complaints and reviews about Betinia Casino are Denmark (62%), Sweden (19%) and Canada (4.4%).