100% up to €500 and 500 extra spins
- Bonus
- 100%
- Max bonus
- €500
- Free spins
- 500
- Min deposit
- €20
- Wagering
- 35x bonus
- Max bet
- €5 or 29% of bonus plus deposit
Wagering applies to the bonus amount.
Casino profile
Caxino Casino in Germany
Player complaints and reviews about Caxino Casino, plus its operator (Rootz Affiliates), licences and welcome offers.
caxino.com
Profile
- Website
- caxino.com
- Established
- 2020
- Operator
- Rootz Affiliatesaffiliate programme
- Company
- Rootz Ltd
- Licences
- Languages
- English
- Finnish
- Japanese
- French
- German
- Norwegian
- Currencies
- Euros
- Norwegian kroner
- Canadian dollars
- Indian rupees
- Japanese yen
- New Zealand dollars
- US dollars
About
On the Caxino Casino site for Germany, we found a loyalty programme with 2 tiers. The registration form for Germany has 4 fields: e-mail, password, country code and phone.
Caxino Casino belongs to the Rootz Affiliates affiliate programme. The site launched in 2020. It holds a licence from Malta Gaming Authority. The interface is available in 6 languages, including English, Finnish, Japanese, French. 7 account currencies are listed, including Euros, Norwegian kroner, Canadian dollars, Indian rupees. We list 3 welcome offers.
Markets
This brand is listed in 8 markets. Pick one to see what it offers there.
Welcome bonuses
3 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to €200 + 100 Free Spins, Welcome Bonus at Caxino Casino
- Bonus
- 100%
- Max bonus
- €200
- Free spins
- 100
- Min deposit
- €20
- Wagering
- 35x(d+b)
Wagering applies to deposit plus bonus.
100% up to C$1,000
- Bonus
- 100%
- Max bonus
- C$1,000
- Min deposit
- C$10
- Wagering
- 35x bonus
- Max bet
- C$5 or 29% of bonus plus deposit
Wagering applies to the bonus amount.
Loyalty programme
2 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
BONUKSET
BONUKSET Kaikki palkinnot ja bonukset Caxino Extra -jäsenille sisältävät alhaisemmat kierrätysvaatiukset (lukuun ottamatta kampanjoita, joissa toisin mainitaan). Caxino Extran jäsenet saavat eksklusiivisia palkintoja
- 2
HENKILÖKOHTAINEN TILINHOITAJA
HENKILÖKOHTAINEN TILINHOITAJA Jokainen Caxino Extra jäsen saa henkilökohtaisen tilinhoitajan Tilinhoitajat ovat tavoitettavissa WhatsAppissa, puhelimitse tai sähköpostitse Tilinhoitajat auttavat ongelmatilanteissa ja vastaavat kysymyksiisi
Sign-up requirements
6 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- Password
- Country code
- Phone
Sign in
- Password
Player complaints and reviews in Germany
26 records
26 of the 99 records about Caxino Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.
Total complaints
4
Fewer than 5 with a known outcome
Total reviews
22
Across all review sites
Player rating
3.5 / 5
22 ratings by these players
Share of all records
26%
of 99 about Caxino Casino
What players in Germany say about Caxino Casino
Players in Germany have filed 4 complaints and written 22 reviews about Caxino Casino. That is 26% of the 99 records about it from every market. Complaints make up 15% of their records, against 17% across all markets. Their reviews rate it 3.5 out of 5 on average (22 ratings), against 2.87 across all markets. 32% of their rated reviews give one or two stars; across all markets the share is 50%.
In the last 12 months: no complaints and 2 reviews.
A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about Caxino Casino in Germany, or compare the market with another one.
| Figure | Germany | All markets |
|---|---|---|
| Complaints among all records | 15% | 17% |
| Average review rating, out of 5 | 3.5 | 2.87 |
| Reviews rated 1–2 stars | 32% | 50% |
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
2
20202021
| Period | Value |
|---|---|
| 2020 | 2 |
| 2021 | 2 |
Block 02
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
8
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 6 |
| 2021 | 8 |
| 2022 | 5 |
| 2023 | 0 |
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 1 |
Block 03
Review stars
How the rated reviews split by star.
- 5 stars45%10
- 4 stars18%4
- 3 stars4.5%1
- 2 stars4.5%1
- 1 star27%6
Block 04
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals59%13
- Trust & licence27%6
- KYC / verification23%5
- Customer support23%5
- Fairness & RTP14%3
- Games9.1%2
Criticised
- Trust & licence18%4
- Fairness & RTP14%3
- Deposits & payment methods9.1%2
- KYC / verification9.1%2
- Customer support9.1%2
- Withdrawals9.1%2
Block 05
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 1 | – |
| 2025 | 0 | – | 1 | – |
| 2024 | 0 | – | 1 | – |
| 2022 | 0 | – | 5 | – |
| 2021 | 2 | – | 8 | – |
| 2020 | 2 | – | 6 | – |
A dash means too little data for that year.
Block 06
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 20 | – |
| Casino Guru | 4 | 2 | – |
Block 07
Latest complaints and reviews
The newest records about Caxino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Germany · Trustpilot
- Review
1.0 of 5 stars
Germany · Trustpilot
- Complaint
Account blocked
ResolvedGermany · Casino Guru
- Complaint
Other
ResolvedGermany · Casino Guru
- Complaint
Account closed
ResolvedGermany · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataQuestions about Caxino Casino in Germany
Does Caxino Casino have a loyalty programme in Germany?
Yes. Its loyalty programme for Germany has 2 tiers.
What does Caxino Casino ask for at registration in Germany?
The Caxino Casino registration form for Germany has 4 fields: e-mail, password, country code, phone.
How many complaints and reviews about Caxino Casino come from players in Germany?
26 of the 99 complaints and reviews about Caxino Casino come from players in Germany. Across all its markets, 17 complaints have a known outcome, and 88% of them were resolved.
Who owns Caxino Casino?
Caxino Casino is operated by Rootz Ltd and runs under the Rootz Affiliates affiliate programme.
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with Caxino Casino, and ones players rate about the same.
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Rated alike by players
Casinos whose player rating is closest to that of Caxino Casino.
