100% up to €500 and 500 extra spins
- Bonus
- 100%
- Max bonus
- €500
- Free spins
- 500
- Min deposit
- €20
- Wagering
- 35x bonus
- Max bet
- €5 or 29% of bonus plus deposit
Wagering applies to the bonus amount.
Casino profile
Player complaints and reviews about Caxino Casino, plus its operator (Rootz Affiliates), licences and welcome offers.

Caxino Casino belongs to the Rootz Affiliates affiliate programme. The site launched in 2020. It holds a licence from Malta Gaming Authority. The interface is available in 6 languages, including English, Finnish, Japanese, French. 7 account currencies are listed, including Euros, Norwegian kroner, Canadian dollars, Indian rupees. We list 3 welcome offers.
Caxino Casino is listed in 8 markets, among them Canada, France, Belgium and New Zealand. On the Caxino Casino site for Netherlands, we found 4 promotions and a loyalty programme with 2 tiers.
This brand is listed in 8 markets. Pick one to see what it offers there.
3 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Wagering applies to the bonus amount.
Wagering applies to deposit plus bonus.
Wagering applies to the bonus amount.
4 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
19/05/2026, 10:30:00
Si pour vous, un bon moment rime avec cotes massives, combats explosifs et récompenses qui arrivent de tous les côtés, alors gardez un œil sur Beazt. Beazt réunit l’action des paris sportifs et du casino dans une expérience rapide,…
PROMOS À DOUBLE VITESSE CHEZ CAXINO! 01/03/2025, 09:00:00
Donnez un coup de pouce à votre Barre de Progression et remportez des Récompenses de Niveau Superieur plus rapidement. À chaque mise, votre Barre de Progression se remplit un peu plus. Lorsqu’elle…
14/11/2024, 09:00:00
Nous sommes heureux de vous annoncer que notre marque sœur, Wildz, débarque dans l’univers des Paris Sportifs, ajoutant sa touche de fun et de récompenses au monde du pari ! Que vous soyez un habitué ou que vous débutiez, les Paris…
07/03/2021, 18:00:00
Un joueur de Caxino a marqué l’histoire cette semaine après avoir remporté un gros lot sensationnel de 242 641 $ en jouant à l’un des jeux les plus populaires de tous les temps de NetEnt, un pilier de l’industrie. Le gros lot est…
2 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
BONUKSET Kaikki palkinnot ja bonukset Caxino Extra -jäsenille sisältävät alhaisemmat kierrätysvaatiukset (lukuun ottamatta kampanjoita, joissa toisin mainitaan). Caxino Extran jäsenet saavat eksklusiivisia palkintoja
HENKILÖKOHTAINEN TILINHOITAJA Jokainen Caxino Extra jäsen saa henkilökohtaisen tilinhoitajan Tilinhoitajat ovat tavoitettavissa WhatsAppissa, puhelimitse tai sähköpostitse Tilinhoitajat auttavat ongelmatilanteissa ja vastaavat kysymyksiisi
99 records
What players report about Caxino Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
17
88% resolved, of those with a known outcome
Total reviews
82
Across all review sites
Player rating
2.63 / 5
Trustpilot 1.4 · AskGamblers 3.85
GEO markets
10
Countries stated on 82% of records
Every figure below is computed from the complaints and reviews collected about Caxino Casino, the way Player Intelligence PRO computes it.
Since 2020, players have posted 17 complaints and 82 reviews about Caxino Casino on 3 sites. In the 12 months to November 5, 2026, they filed 3 complaints and posted 12 reviews.
The problem players report most often is “Account blocked”: 24% of the 17 complaints with a labelled problem. Next come “Withdrawal delay” (18%) and “Verification delay” (12%). Complaints about “Account” make up 29% of those with a topic, against 15% across all brands.
Of the 17 complaints with a known outcome, 88% were resolved, against 59% across all brands. That puts Caxino Casino 470th of 1,916 casinos with at least 10 such complaints.
Reviewers give Caxino Casino 2.87 out of 5 on average over 82 rated reviews, against 3.44 across all brands. 46% of the ratings are four or five stars, and 50% are one or two. The review sites’ own scores average 2.63 out of 5 across 2 sites. By that score, Caxino Casino ranks 3,004th of 4,287 rated casinos. Reviewers most often praise “Withdrawals” (33 reviews), “Games” (20 reviews) and “KYC / verification” (15 reviews). The most common criticism concerns “Fairness & RTP” (16 reviews), “Withdrawals” (16 reviews) and “Trust & licence” (15 reviews).
The countries players state most often are Germany (32%), Canada (21%) and Finland (15%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Caxino Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Reviewers lean positive on the game selection, though feedback is limited. Payments appear to be a balanced area with roughly equal positive and negative comments.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2020 | 5 |
| 2021 | 8 |
| 2022 | 0 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 1 |
| 2026 | 3 |
Block 02
What went wrong, one level below the topic: the problem each complaint describes.
Block 03
Block 04
Block 05
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Caxino Casino | All brands |
|---|---|---|
| Complaints resolved | 88% | 59% |
| Average review rating | 2.87 | 3.44 |
| Complaints per 100 reviews | 20.7 | 26.4 |
| Share of “Account” complaints | 29% | 15% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2020 | 8 |
| 2021 | 24 |
| 2022 | 13 |
| 2023 | 8 |
| 2024 | 10 |
| 2025 | 8 |
| 2026 | 11 |
Block 07
How the rated reviews split by star.
Block 08
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 09
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2020 | 3.63 |
| 2021 | 3.63 |
| 2022 | 3.04 |
| 2023 | 3.25 |
| 2024 | 2.85 |
| 2025 | 1.25 |
| 2026 | 1.36 |
Block 10
The ten countries players most often state, complaints and reviews together.
Block 11
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 3 | – | 11 | – |
| 2025 | 1 | – | 8 | – |
| 2024 | 0 | – | 10 | – |
| 2023 | 0 | – | 8 | – |
| 2022 | 0 | – | 13 | – |
| 2021 | 8 | – | 24 | 3.63 |
| 2020 | 5 | – | 8 | – |
A dash means too little data for that year.
Block 12
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 56 | 1.4 / 5 |
| Casino Guru | 14 | 10 | – |
| AskGamblers | 3 | 16 | 3.85 / 5 |
Block 13
The newest records about Caxino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
1.0 of 5 stars
Finland · Trustpilot
1.0 of 5 stars
Finland · Trustpilot
Self-exclusion
UnresolvedCanada · Casino Guru
Documents rejected or requested again
ResolvedFinland · Casino Guru
Self-exclusion
ResolvedFinland · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Caxino Casino is operated by Rootz Ltd and runs under the Rootz Affiliates affiliate programme.
Yes. Caxino Casino holds a licence from Malta Gaming Authority.
Caxino Casino launched in 2020.
Currencies listed for Caxino Casino: Euros, Norwegian kroner, Canadian dollars, Indian rupees, Japanese yen, New Zealand dollars, US dollars. Its site is available in 6 languages: English, Finnish, Japanese, French and 2 more.
3 welcome offers are listed for Caxino Casino. The first on the list is “100% up to €500 and 500 extra spins”, with a 35× wagering requirement.
Caxino Casino is listed in 8 markets: Belgium, Canada, Finland, France, India, Japan, New Zealand, Norway.
We read 4 live offers for Netherlands on the Caxino Casino site itself.
Yes. Its loyalty programme for Netherlands has 2 tiers.
Players have filed 17 complaints and written 82 reviews about Caxino Casino. Players rate Caxino Casino 2.63 out of 5 on average across the 2 sites that publish one.
“Account blocked” – 24% of the 17 complaints about Caxino Casino with a labelled problem. Followed by “Withdrawal delay” (18%) and “Verification delay” (12%).
Withdrawals are the topic of 3 complaints about Caxino Casino: 18% of the 17 with a topic. The most common withdrawal problem is “Withdrawal delay” (100% of them).
88% of the 17 complaints about Caxino Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Caxino Casino is 470th. Open complaints and complaints closed without an outcome are left out.
Praised most: “Withdrawals”, “Games” and “KYC / verification”. Criticised most: “Fairness & RTP”, “Withdrawals” and “Trust & licence”. 46% of the rated reviews give four or five stars, and 50% give one or two.
In the 12 months to November 5, 2026, players filed 3 complaints about Caxino Casino.
The countries named most often in complaints and reviews about Caxino Casino are Germany (32%), Canada (21%) and Finland (15%).
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.