100% up to €300 + 10 Daily Free Spins, 1st Deposit Bonus at Royal Vegas Casino
- Bonus
- 100%
- Max bonus
- €300
- Min deposit
- €10
- Wagering
- 35xb
Wagering applies to the bonus amount.
Casino profile
Royal Vegas Casino
Player complaints and reviews about Royal Vegas Casino, plus its operator (Super Partners), licences and welcome offers.
royalvegascasino.com
Profile
- Website
- royalvegascasino.com
- Established
- 2000
- Operator
- Super Partnersaffiliate programme
- Company
- Digimedia Limited Casinos
- Languages
- English
- German
- Japanese
- Norwegian
- Portuguese
- Spanish
- French
- Greek
- Currencies
- Australian dollars
- Euros
- New Zealand dollars
- Norwegian kroner
- British pounds sterling
- Swiss francs
- US dollars
- Brazilian reals
- Danish krone
- Japanese yen
- Canadian dollars
- Swedish kronor
- Thai baht
- Polish zlotys
- Mexican pesos
- Peruvian nuevos soles
- Chilean pesos
- Argentine pesos
- Indian rupees
- Bitcoin
- Ethereum
- Tether
- Litecoin Show more
About
Royal Vegas Casino belongs to the Super Partners affiliate programme. The site launched in 2000. It holds licences from Alcohol and Gaming Commission of Ontario, Alderney Gambling Control Commission. The interface is available in 8 languages, including English, German, Japanese, Norwegian. 23 account currencies are listed, including Australian dollars, Euros, New Zealand dollars, Norwegian kroner. We list 4 welcome offers.
Royal Vegas Casino is listed in 19 markets, among them Canada, Germany, France and Belgium. On the Royal Vegas Casino site for Portugal, we found 13 promotions and a loyalty programme with 5 tiers. In Portugal, Royal Vegas Casino accepts 8 payment methods, among them Visa, Mastercard, Paysafecard and iDebit.
Markets
This brand is listed in 19 markets. Pick one to see what it offers there.
Welcome bonuses
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to €300 + 10 Daily Free Spins, 2nd Deposit Bonus at Royal Vegas Casino
- Bonus
- 100%
- Max bonus
- €300
- Min deposit
- €10
- Wagering
- 35xb
Wagering applies to the bonus amount.
100% up to €300 + 10 Daily Free Spins, 3rd Deposit Bonus at Royal Vegas Casino
- Bonus
- 100%
- Max bonus
- €300
- Min deposit
- €10
- Wagering
- 35xb
Wagering applies to the bonus amount.
100% up to €300 + 10 Daily Free Spins, 4th Deposit Bonus at Royal Vegas Casino
- Bonus
- 100%
- Max bonus
- €300
- Min deposit
- €10
- Wagering
- 35xb
Wagering applies to the bonus amount.
Promotions
13 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
9 MASKS OF FIRE
9 MASKS OF FIRE Play to the beat of the African drums.
MASTERS OF VALHALLA™
MASTERS OF VALHALLA™ Where the gods take centre stage.
GOLD BLITZ™
GOLD BLITZ™ Ride bolts of lightning for electrifying thrills.
ASSASSIN MOON™
ASSASSIN MOON™ An action-packed adventure game.
MEGA MOOLAH
MEGA MOOLAH €13.207.894,56 Africa fun with 4 potential jackpots.
ASSASSIN MOON™ MUST WIN JACKPOT
ASSASSIN MOON™ MUST WIN JACKPOT Two possible jackpots… every day!
SWITCH CLASSIC BLACKJACK
SWITCH CLASSIC BLACKJACK Unlimited seats – no waiting required.
FORTUNE FINDER™ WITH HOLLY
FORTUNE FINDER™ WITH HOLLY Let your host spin the wheel, in real time.
SPIN AND WIN
SPIN AND WIN Let the live dealer spin the wheel.
SWITCH BACCARAT
SWITCH BACCARAT Live table game, with a real dealer.
ANCIENT FORTUNES: POSEIDON™ WOWPOT™ MEGAWAYS™
ANCIENT FORTUNES: POSEIDON™ WOWPOT™ MEGAWAYS™ €2.279.739,35 Underwater quest: 4 possible jackpots.
SISTERS OF OZ™ WOWPOT™
SISTERS OF OZ™ WOWPOT™ €2.279.739,53 A magical jackpot journey.
SHERLOCK & MORIARTY WOWPOT!
SHERLOCK & MORIARTY WOWPOT! €2.279.739,90 A mystery game set in Victorian London.
Loyalty programme
5 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
BRONZE: LEVEL 1
BRONZE: LEVEL 1 Start the fun with level 1 loyalty rewards.
- 2
PLATINUM: LEVEL 4
PLATINUM: LEVEL 4 Boasting new premium benefits.
- 3
9 POTS OF GOLD™ ROULETTE
9 POTS OF GOLD™ ROULETTE It’s roulette, but with an Irish twist.
- 4
CLASSIC BLACKJACK WITH TEN-20
CLASSIC BLACKJACK WITH TEN-20 Exciting table game action – live.
- 5
ANCIENT FORTUNES: POSEIDON™ WOWPOT™ MEGAWAYS™
ANCIENT FORTUNES: POSEIDON™ WOWPOT™ MEGAWAYS™ €2.279.742,46 Underwater quest: 4 possible jackpots.
Payment methods
9 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| € | |||||
| Sisters of Oz™ Wowpot™ | € | Other | – | 2279748.11 | – |
| Sherlock & Moriarty Wowpot! | € | Other | – | 2279748.5 | – |
| Currency not stated on the page | |||||
| Visa | – | Card | – | – | – |
| Visa | – | Card | – | – | – |
| Mastercard | – | Card | – | – | – |
| Paysafecard | – | Voucher | – | – | – |
| iDebit | – | Bank transfer | – | – | – |
| Skrill | – | E-wallet | – | – | – |
| Neteller | – | E-wallet | – | – | – |
€
Sisters of Oz™ Wowpot™
Other
2279748.11
Sherlock & Moriarty Wowpot!
Other
2279748.5
Currency not stated on the page
Visa
Card
–
Visa
Card
–
Mastercard
Card
–
Paysafecard
Voucher
–
iDebit
Bank transfer
–
Skrill
E-wallet
–
Neteller
E-wallet
–
Cashier read on August 11, 2026
Player Intelligence
297 records
What players report about Royal Vegas Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
164
61% resolved, of those with a known outcome
Total reviews
133
Across all review sites
Player rating
2.65 / 5
AskGamblers 1.95 · Trustpilot 1.5 · Tribuna 4.5
GEO markets
24
Countries stated on 39% of records
Royal Vegas Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Royal Vegas Casino, the way Player Intelligence PRO computes it.
Since 2007, players have posted 164 complaints and 133 reviews about Royal Vegas Casino on 7 sites. In the 12 months to November 4, 2026, they filed 6 complaints and posted 31 reviews. Reviews are up 121% on the 12 months before (14).
The problem players report most often is “Withdrawal delay”: 38% of the 141 complaints with a labelled problem. Next come “Withdrawal refused” (13%) and “Documents rejected or requested again” (12%). Complaints about “Withdrawal” make up 52% of those with a topic, against 29% across all brands.
Of the 157 complaints with a known outcome, 61% were resolved, against 59% across all brands. That puts Royal Vegas Casino 1,398th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 60%.
Reviewers give Royal Vegas Casino 1.87 out of 5 on average over 118 rated reviews, against 3.44 across all brands. 22% of the ratings are four or five stars, and 71% are one or two. The review sites’ own scores average 2.65 out of 5 across 3 sites. By that score, Royal Vegas Casino ranks 2,980th of 4,286 rated casinos. Reviewers most often praise “Games” (27 reviews), “Bonuses” (21 reviews) and “Customer support” (19 reviews). The most common criticism concerns “Withdrawals” (62 reviews), “Customer support” (45 reviews) and “Trust & licence” (24 reviews).
The countries players state most often are Canada (44%), New Zealand (19%) and Australia (10%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Royal Vegas Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the excellent customer service, particularly highlighting the helpfulness of Agent Charleen. They also enjoyed the great selection of games available on the platform.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
29
2007200920112013201520172019202120232026
| Period | Value |
|---|---|
| 2007 | 1 |
| 2008 | 0 |
| 2009 | 1 |
| 2010 | 5 |
| 2011 | 1 |
| 2012 | 2 |
| 2013 | 4 |
| 2014 | 17 |
| 2015 | 20 |
| 2016 | 19 |
| 2017 | 29 |
| 2018 | 12 |
| 2019 | 6 |
| 2020 | 10 |
| 2021 | 6 |
| 2022 | 5 |
| 2023 | 8 |
| 2024 | 5 |
| 2025 | 7 |
| 2026 | 6 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay38%54
- Withdrawal refused13%19
- Documents rejected or requested again12%17
- Deposit not credited5.7%8
- Verification delay4.3%6
- Account blocked3.5%5
- Winnings voided3.5%5
- Bonus not credited2.1%3
- Other problems17%24
Block 03
Complaint categories
- Withdrawal52%86
- KYC / verification18%29
- Payments & refunds7.9%13
- Deposit6.7%11
- Account4.9%8
- Bonus4.9%8
- Other3%5
- Technical2.4%4
Block 04
Complaint status
- Resolved58%95
- Unresolved38%62
- Status we do not recognise yet2.4%4
- No status published1.2%2
- Open0.6%1
Block 05
Royal Vegas Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Royal Vegas Casino | All brands |
|---|---|---|
| Complaints resolved | 61% | 59% |
| Average review rating | 1.87 | 3.44 |
| Complaints per 100 reviews | 123.3 | 26.4 |
| Share of “Withdrawal” complaints | 52% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
29
201220132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2012 | 2 |
| 2013 | 11 |
| 2014 | 5 |
| 2015 | 4 |
| 2016 | 10 |
| 2017 | 17 |
| 2018 | 10 |
| 2019 | 4 |
| 2020 | 1 |
| 2021 | 5 |
| 2022 | 4 |
| 2023 | 7 |
| 2024 | 9 |
| 2025 | 15 |
| 2026 | 29 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars12%14
- 4 stars10%12
- 3 stars6.8%8
- 2 stars9.3%11
- 1 star62%73
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games21%27
- Bonuses16%21
- Customer support15%19
- Withdrawals14%18
- Website & app7.8%10
- Trust & licence7.8%10
Criticised
- Withdrawals48%62
- Customer support35%45
- Trust & licence19%24
- Bonuses18%23
- KYC / verification15%19
- Account7.8%10
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
2.5
2.5
3.05
1.71
1.2
0.87
1
2.1
1.25
1
1.44
1.8
2.22
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 2.5 |
| 2015 | 2.5 |
| 2016 | 3.05 |
| 2017 | 1.71 |
| 2018 | 1.2 |
| 2019 | 0.87 |
| 2020 | 1 |
| 2021 | 2.1 |
| 2022 | 1.25 |
| 2023 | 1 |
| 2024 | 1.44 |
| 2025 | 1.8 |
| 2026 | 2.22 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Canada44%51
- New Zealand19%22
- Australia10%12
- Ireland4.3%5
- Norway2.6%3
- Chile1.7%2
- Cyprus1.7%2
- Germany1.7%2
- United Kingdom1.7%2
- Indonesia1.7%2
- Other countries12%14
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 6 | – | 29 | 2.22 |
| 2025 | 7 | – | 15 | – |
| 2024 | 5 | – | 9 | – |
| 2023 | 8 | – | 7 | – |
| 2022 | 5 | – | 4 | – |
| 2021 | 6 | – | 5 | – |
| 2020 | 10 | 40% | 1 | – |
| 2019 | 6 | – | 4 | – |
| 2018 | 12 | 58% | 10 | – |
| 2017 | 29 | 90% | 17 | – |
| 2016 | 19 | 71% | 10 | – |
| 2015 | 20 | 75% | 4 | – |
| 2014 | 17 | 53% | 5 | – |
| 2013 | 4 | – | 11 | – |
| 2012 | 2 | – | 2 | – |
| 2011 | 1 | – | 0 | – |
| 2010 | 5 | – | 0 | – |
| 2009 | 1 | – | 0 | – |
| 2007 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 114 | 64 | 1.95 / 5 |
| Trustpilot | – | 59 | 1.5 / 5 |
| Casino Guru | 16 | 2 | – |
| Casinomeister | 18 | – | – |
| CasinoReviews | 15 | – | – |
| Tribuna | – | 8 | 4.5 / 5 |
| latestcasinobonuses.bet | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Royal Vegas Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
2.0 of 5 stars
- Review
1.0 of 5 stars
- Complaint
Withdrawal delay
Resolved - Complaint
Payments & refunds
Resolved - Complaint
Payments & refunds
Unresolved
3 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot, Tribuna.
Questions about Royal Vegas Casino
Who owns Royal Vegas Casino?
Royal Vegas Casino is operated by Digimedia Limited Casinos and runs under the Super Partners affiliate programme.
Is Royal Vegas Casino licensed?
Yes. Royal Vegas Casino holds 2 licences: Alcohol and Gaming Commission of Ontario, Alderney Gambling Control Commission.
When was Royal Vegas Casino founded?
Royal Vegas Casino launched in 2000.
Which currencies does Royal Vegas Casino accept?
Currencies listed for Royal Vegas Casino: Australian dollars, Euros, New Zealand dollars, Norwegian kroner, British pounds sterling, Swiss francs, US dollars, Brazilian reals and 15 more. Its site is available in 8 languages: English, German, Japanese, Norwegian and 4 more.
What welcome bonuses does Royal Vegas Casino offer?
4 welcome offers are listed for Royal Vegas Casino. The first on the list is “100% up to €300 + 10 Daily Free Spins, 1st Deposit Bonus at Royal Vegas Casino”, with a 35× wagering requirement.
Which countries is Royal Vegas Casino available in?
Royal Vegas Casino is listed in 19 markets: Argentina, Australia, Belgium, Brazil, Canada, Chile, France, Germany and 11 more.
Which payment methods does Royal Vegas Casino accept in Portugal?
The Royal Vegas Casino cashier for Portugal lists 8 payment methods: Visa, Mastercard, Paysafecard, iDebit, Skrill, Neteller and 2 more.
What bonuses and promotions does Royal Vegas Casino run in Portugal?
We read 13 live offers for Portugal on the Royal Vegas Casino site itself.
Does Royal Vegas Casino have a loyalty programme in Portugal?
Yes. Its loyalty programme for Portugal has 5 tiers.
What do players say about Royal Vegas Casino?
Players have filed 164 complaints and written 133 reviews about Royal Vegas Casino. Players rate Royal Vegas Casino 2.65 out of 5 on average across the 3 sites that publish one.
What do players complain about most at Royal Vegas Casino?
“Withdrawal delay” – 38% of the 141 complaints about Royal Vegas Casino with a labelled problem. Followed by “Withdrawal refused” (13%) and “Documents rejected or requested again” (12%).
Do players report withdrawal problems at Royal Vegas Casino?
Withdrawals are the topic of 86 complaints about Royal Vegas Casino: 52% of the 164 with a topic. The most common withdrawal problem is “Withdrawal delay” (63% of them). Of the withdrawal complaints with a known outcome, 60% were resolved.
Does Royal Vegas Casino resolve player complaints?
61% of the 157 complaints about Royal Vegas Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Royal Vegas Casino is 1,398th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Royal Vegas Casino?
Praised most: “Games”, “Bonuses” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 22% of the rated reviews give four or five stars, and 71% give one or two.
How many complaints has Royal Vegas Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 6 complaints about Royal Vegas Casino.
Where do Royal Vegas Casino’s players come from?
The countries named most often in complaints and reviews about Royal Vegas Casino are Canada (44%), New Zealand (19%) and Australia (10%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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