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Casino profile

Casino.com in Germany

Player complaints and reviews about Casino.com, plus its operator (Mansion Affiliates), licences and welcome offers.

casino.com
casino.com
Capture of the Casino.com website

Profile

Website
casino.com
Established
2008
Operator
Mansion Affiliatesaffiliate programme
Company
Mansion Europe Holdings Ltd.
Licences
Languages
  • English
  • Finnish
  • German
  • Norwegian
  • Portuguese
  • Spanish
  • Ukrainian
  • French
  • Romanian
  • Turkish
  • Croatian
  • Arabic
Currencies
  • Canadian dollars
  • Euros
  • New Zealand dollars
  • Norwegian kroner
  • British pounds sterling
  • South African Rand
  • US dollars

About

On the Casino.com site for Germany, we found 4 welcome bonuses.

Casino.com belongs to the Mansion Affiliates affiliate programme. The site launched in 2008. It holds licences from Autonomous Administration of State Monopolies of Italy (AAMS), Gibraltar Regulatory Authority. The interface is available in 12 languages, including English, Finnish, German, Norwegian. 7 account currencies are listed, including Canadian dollars, Euros, New Zealand dollars, Norwegian kroner.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

35 records

35 of the 1,734 records about Casino.com come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

0

No outcome published

Total reviews

35

Across all review sites

Player rating

3.8 / 5

35 ratings by these players

Share of all records

2%

of 1,734 about Casino.com

What players in Germany say about Casino.com

Players in Germany have filed no complaints and written 35 reviews about Casino.com. That is 2% of the 1,734 records about it from every market. Their reviews rate it 3.8 out of 5 on average (35 ratings), against 3.88 across all markets. 23% of their rated reviews give one or two stars; across all markets the share is 25%.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Casino.com in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Average review rating, out of 53.83.88
Reviews rated 1–2 stars23%25%

Block 01

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20182019202020212022202320242025
Reviews count

Block 02

Review stars

How the rated reviews split by star.

  • 5 stars57%20
  • 4 stars11%4
  • 3 stars8.6%3
  • 1 star23%8
Share of 35 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 03

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support53%18
  • Games21%7
  • Withdrawals21%7
  • Bonuses2.9%1
  • Deposits & payment methods2.9%1
Share of the 34 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals21%7
  • Fairness & RTP15%5
  • Customer support12%4
  • Games5.9%2
  • KYC / verification5.9%2
  • Website & app5.9%2
Share of the 34 reviews that name at least one aspect.reviews

Block 04

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2021
Rating history

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20250–1–
20210–17–
20200–12–
20190–4–
20180–1–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–35–

Block 07

Latest complaints and reviews

The newest records about Casino.com as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Review

    4.0 of 5 stars

    Germany · Trustpilot

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Casino.com in Germany

What bonuses and promotions does Casino.com run in Germany?

We read 4 live offers for Germany on the Casino.com site itself.

How many complaints and reviews about Casino.com come from players in Germany?

35 of the 1,734 complaints and reviews about Casino.com come from players in Germany. Across all its markets, 59 complaints have a known outcome, and 68% of them were resolved.

Who owns Casino.com?

Casino.com is operated by Mansion Europe Holdings Ltd. and runs under the Mansion Affiliates affiliate programme.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Casino.com, and ones players rate about the same.