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Casino profile

Casino.comin Germany

Player reviews and complaints from independent sites, alongside the facts we have recorded about Casino.com and its operator (Mansion Affiliates).

casino.com
casino.com
Capture of the Casino.com website

Profile

Website
casino.com
Established
2008
Operator
Mansion Affiliatesaffiliate programme
Company
Mansion Europe Holdings Ltd.
Licences
Languages
  • English
  • Finnish
  • German
  • Norwegian
  • Portuguese
  • Spanish
  • Ukrainian
  • French
  • Romanian
  • Turkish
  • Croatian
  • Arabic
Currencies
  • Canadian dollars
  • Euros
  • New Zealand dollars
  • Norwegian kroner
  • British pounds sterling
  • South African Rand
  • US dollars

About

Casino.com is an online casino operating under the Mansion Affiliates affiliate programme. The site launched in 2008. It holds licences from Autonomous Administration of State Monopolies of Italy (AAMS), Gibraltar Regulatory Authority. The interface is available in 12 languages, among them English, Finnish, German, Norwegian. Accounts can be held in 7 currencies — Canadian dollars, Euros, New Zealand dollars, Norwegian kroner.

What we collected for the Germany market on Casino.com: 4 live offers.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

4 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Player Intelligence

1,732 records

What players report about Casino.com on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

59

68% resolved, of those with a known outcome

Total reviews

1,673

Across all review sites

Player rating

3.72 / 5

Trustpilot 4.0 · AskGamblers 2.45 · casino.ru 4.7

GEO markets

60

Countries stated on 93% of records

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2014201520162017201820192020202120222023
Complaints count

Block 02

Complaint categories

  • Withdrawal44%26
  • Bonus17%10
  • KYC / verification14%8
  • Account6.8%4
  • Payments & refunds6.8%4
  • Technical5.1%3
  • Deposit3.4%2
  • Other3.4%2
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved68%40
  • Unresolved32%19
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201220132014201520162017201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201220132014201520162017201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, casino.ru.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.