Always Cool Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Always Cool Casino, the way Player Intelligence PRO computes it.
Since 2012, players have posted 56 complaints and 26 reviews about Always Cool Casino on 2 sites.
The problem players report most often is “Withdrawal delay”: 74% of the 47 complaints with a labelled problem. Next come “Bonus winnings confiscated” (4.3%) and “Winnings voided” (4.3%). Complaints about “Withdrawal” make up 75% of those with a topic, against 29% across all brands.
Of the 54 complaints with a known outcome, 61% were resolved, against 59% across all brands. That puts Always Cool Casino 1,391st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 57%.
The review sites’ own scores average 1.7 out of 5 on one site. By that score, Always Cool Casino ranks 3,926th of 4,286 rated casinos. Reviewers most often praise “Bonuses” (11 reviews) and “Games” (9 reviews). The most common criticism concerns “Bonuses” (10 reviews), “Customer support” (8 reviews) and “Withdrawals” (6 reviews).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.
