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bet365 Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about bet365 Casino and its operator (bet365 Partners).

casino.bet365.com
casino.bet365.com
Capture of the bet365 Casino website

Profile

Website
casino.bet365.com
Established
2001
Operator
bet365 Partnersaffiliate programme
Company
Hillside Media
Licences
Languages
  • Bulgarian
  • Chinese
  • Czech
  • Dutch
  • English
  • German
  • Hungarian
  • Italian
  • Norwegian
  • Polish
  • Portuguese
  • Spanish
  • Slovak
  • Greek
  • Romanian
  • Swedish
  • Russian
  • Estonian
  • Danish
Currencies
  • Argentine pesos
  • Australian dollars
  • Bulgarian leva
  • Brazilian reals
  • Canadian dollars
  • Swiss francs
  • Czech Republic korunas
  • Euros
  • British pounds sterling
  • Hungarian forints
  • Indian rupees
  • Icelandic krónur
  • Japanese yen
  • Mexican pesos
  • Malaysian ringgits
  • Norwegian kroner
  • New Zealand dollars
  • Polish zlotys
  • Romanian lei
  • Thai baht
  • US dollars
  • Swedish kronor
  • Danish krone Show more

About

bet365 Casino is an online casino operating under the bet365 Partners affiliate programme. The site launched in 2001. It holds licences from Alcohol and Gaming Commission of Ontario, Danish Gambling Authority, Estonian Tax and Customs Board, Gibraltar Regulatory Authority. The interface is available in 19 languages, among them Bulgarian, Chinese, Czech, Dutch. Accounts can be held in 23 currencies — Argentine pesos, Australian dollars, Bulgarian leva, Brazilian reals. Our database holds 4 welcome offers.

Markets

This brand is listed in 27 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

3,378 records

What players report about bet365 Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

578

50% resolved, of those with a known outcome

Total reviews

2,800

Across all review sites

Player rating

3.65 / 5

Trustpilot 1.3 · AskGamblers 3.7 · casino.ru 4.7 · Reclame Aqui 3.65 · Tribuna 4.9

GEO markets

70

Countries stated on 76% of records

AI-generated summary of player reviews

Players appreciated the good selection of games and the smooth operation of the website, along with quick deposits and reliable withdrawals. Many found the platform easy to use and praised the impressive in-play markets for live football.

Players disliked the longer-than-expected withdrawal times and the need to contact support for updates. Additionally, there was a notable lack of rewards for loyal players, with many expressing disappointment over the absence of bonuses or VIP programs.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2008201020122014201620182020202220242026
Complaints count

Block 02

Complaint categories

  • Account29%165
  • Other25%146
  • Withdrawal14%78
  • Technical8.5%49
  • Bonus8.3%48
  • Deposit5.5%32
  • KYC / verification5%29
  • Payments & refunds1.9%11
  • Customer support1.9%11
  • Responsible gambling1.4%8
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Open37%216
  • Resolved31%179
  • Unresolved31%179
  • Status we do not recognise yet0.3%2
  • Closed without an outcome0.2%1
  • No status published0.2%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
200920112013201520172019202120232026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
200920102011201220132014201520162017201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, casino.ru, Reclame Aqui, Tribuna.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.