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Casino profile

Gala Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Gala Casino and its operator (Gala Partners).

galacasino.com
galacasino.com
Capture of the Gala Casino website

Profile

Website
galacasino.com
Established
2008
Operator
Gala Partnersaffiliate programme
Company
LC International Limited
Licences
Languages
  • English
Currencies
  • Euros
  • British pounds sterling
  • US dollars

About

Gala Casino is an online casino operating under the Gala Partners affiliate programme. The site launched in 2008. It holds licences from Gibraltar Regulatory Authority, UK Gambling Commission. The interface is available in 1 language, among them English. Accounts can be held in 3 currencies — Euros, British pounds sterling, US dollars. Our database holds 1 welcome offer.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

456 records

What players report about Gala Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

65

59% resolved, of those with a known outcome

Total reviews

391

Across all review sites

Player rating

2.28 / 5

Trustpilot 1.4 · AskGamblers 3.15

GEO markets

20

Countries stated on 83% of records

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
200720092011201320152017201920212024
Complaints count

Block 02

Complaint categories

  • Withdrawal28%18
  • Bonus22%14
  • KYC / verification18%12
  • Responsible gambling9.2%6
  • Account7.7%5
  • Other6.2%4
  • Payments & refunds4.6%3
  • Technical4.6%3
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved52%34
  • Unresolved37%24
  • Status we do not recognise yet6.2%4
  • No status published3.1%2
  • Open1.5%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201220132014201520162017201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20132014201520162017201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.