Casino profile

Caesars Casino

Player complaints and reviews about Caesars Casino, plus its operator (Gamesys Affiliates), licences and welcome offers.

caesarscasino.com

About

Caesars Casino belongs to the Gamesys Affiliates affiliate programme. The site launched in 2009. It holds licences from Gibraltar Regulatory Authority, UK Gambling Commission. The interface is in English. One account currency is listed: British pounds sterling.

Caesars Casino is listed in one market, United Kingdom.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Player Intelligence

127 records

What players report about Caesars Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

33% resolved, of those with a known outcome

Total reviews

121

Across all review sites

Player rating

3.05 / 5

Trustpilot 1.3 · AskGamblers 1.7 · casino.ru 4.7 · Tribuna 4.5

GEO markets

Countries stated on 80% of records

Caesars Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Caesars Casino, the way Player Intelligence PRO computes it.

Since 2014, players have posted 6 complaints and 121 reviews about Caesars Casino on 6 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 55 reviews. Reviews are up 28% on the 12 months before (43). The average review rating rose from 1.19 to 1.44 out of 5 year on year.

Reviewers give Caesars Casino 1.35 out of 5 on average over 119 rated reviews, against 3.44 across all brands. 4.2% of the ratings are four or five stars, and 88% are one or two. The review sites’ own scores average 3.05 out of 5 across 4 sites. By that score, Caesars Casino ranks 2,381st of 4,287 rated casinos. Reviewers most often praise “Games” (5 reviews). The most common criticism concerns “Fairness & RTP” (39 reviews), “Bonuses” (31 reviews) and “Customer support” (30 reviews).

The countries players state most often are United States (86%), Canada (12%) and Belgium (1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Caesars Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20152016201720182019202020212022202320242025

Complaints count

Period	Value
2015	1
2016	0
2017	0
2018	0
2019	1
2020	0
2021	1
2022	1
2023	0
2024	1
2025	1

Block 02

Complaint categories

Bonus33%2
Other17%1
Payments & refunds17%1
Technical17%1
Withdrawal17%1

Share of complaints by category.complaints

Block 03

Complaint status

Unresolved67%4
Resolved33%2

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2014201520162017201820192020202120222023202420252026

Reviews count

Period	Value
2014	4
2015	1
2016	2
2017	1
2018	1
2019	2
2020	1
2021	0
2022	0
2023	1
2024	16
2025	43
2026	49

Block 05

Review stars

How the rated reviews split by star.

5 stars0.8%1
4 stars3.4%4
3 stars7.6%9
2 stars8.4%10
1 star80%95

Share of 119 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Games5%5
Bonuses4%4
Customer support4%4
Withdrawals3%3
VIP & loyalty2%2
Website & app2%2

Share of the 101 reviews that name at least one aspect.reviews

Criticised

Fairness & RTP39%39
Bonuses31%31
Customer support30%30
Withdrawals18%18
Trust & licence12%12
Website & app11%11

Share of the 101 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

2.25

0.5

1.25

1.23

1.45

2014201520162017201820192020202120222023202420252026

Rating history

Period	Value
2014	2.25
2015	0.5
2016	0.5
2017	5
2018	2
2019	1.25
2020	4
2021	0
2022	0
2023	1
2024	1
2025	1.23
2026	1.45

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United States86%87
Canada12%12
Belgium1%1
Ireland1%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	0	–	49	1.45
2025	1	–	43	1.23
2024	1	–	16	–
2023	0	–	1	–
2022	1	–	0	–
2021	1	–	0	–
2020	0	–	1	–
2019	1	–	2	–
2018	0	–	1	–
2017	0	–	1	–
2016	0	–	2	–
2015	1	–	1	–
2014	0	–	4	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	99	1.3 / 5
AskGamblers	1	11	1.7 / 5
Tribuna	–	10	4.5 / 5
CasinoReviews	3	–	–
Casino Guru	2	–	–
casino.ru	–	1	4.7 / 5

Block 11

Latest complaints and reviews

The newest records about Caesars Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewOct 29, 2026
2.0 of 5 stars
Tribuna
ReviewOct 28, 2026
1.0 of 5 stars
Canada · Trustpilot
ComplaintJun 26, 2025
Wagering terms
Unresolved
CasinoReviews
ComplaintDec 20, 2024
Wagering terms
Resolved
CasinoReviews
ComplaintJun 20, 2022
Withdrawal delay
Unresolved
Canada · Casino Guru

7 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.

Questions about Caesars Casino

Which affiliate programme runs Caesars Casino?

Caesars Casino runs under the Gamesys Affiliates affiliate programme.

Is Caesars Casino licensed?

Yes. Caesars Casino holds 2 licences: Gibraltar Regulatory Authority, UK Gambling Commission.

When was Caesars Casino founded?

Caesars Casino launched in 2009.

Which currencies does Caesars Casino accept?

The one currency listed for Caesars Casino is British pounds sterling. Its site is available in one language: English.

Which countries is Caesars Casino available in?

Caesars Casino is listed in 1 market: United Kingdom.

What do players say about Caesars Casino?

Players have filed 6 complaints and written 121 reviews about Caesars Casino. Players rate Caesars Casino 3.05 out of 5 on average across the 4 sites that publish one.

What do players like and dislike about Caesars Casino?

Praised most: “Games”. Criticised most: “Fairness & RTP”, “Bonuses” and “Customer support”. 4.2% of the rated reviews give four or five stars, and 88% give one or two.