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Casino profile

GoWild Casino

Player complaints and reviews about GoWild Casino, plus its operator (GoWild Partners), licences and welcome offers.

gowild.com
Capture of the GoWild Casino website

About

GoWild Casino belongs to the GoWild Partners affiliate programme. The site launched in 2008. It holds a licence from Malta Gaming Authority. The interface is available in 5 languages, including English, Finnish, German, Norwegian. 5 account currencies are listed, including Australian dollars, Canadian dollars, Euros, US dollars.

GoWild Casino is listed in 7 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Player Intelligence

188 records

What players report about GoWild Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

80

66% resolved, of those with a known outcome

Total reviews

108

Across all review sites

Player rating

3.3 / 5

AskGamblers 2.7 · Trustpilot 2.5 · casino.ru 4.7

GEO markets

18

Countries stated on 19% of records

GoWild Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about GoWild Casino, the way Player Intelligence PRO computes it.

Since 2008, players have posted 80 complaints and 108 reviews about GoWild Casino on 7 sites.

The problem players report most often is “Bonus winnings confiscated”: 23% of the 73 complaints with a labelled problem. Next come “Withdrawal refused” (19%) and “Withdrawal delay” (14%). Complaints about “Withdrawal” make up 37% of those with a topic, against 29% across all brands.

Of the 74 complaints with a known outcome, 66% were resolved, against 59% across all brands. That puts GoWild Casino 1,284th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 72%.

Reviewers give GoWild Casino 2.59 out of 5 on average over 81 rated reviews, against 3.44 across all brands. 43% of the ratings are four or five stars, and 51% are one or two. The review sites’ own scores average 3.3 out of 5 across 3 sites. By that score, GoWild Casino ranks 1,894th of 4,287 rated casinos. Reviewers most often praise “Bonuses” (45 reviews), “Games” (41 reviews) and “Customer support” (40 reviews). The most common criticism concerns “Withdrawals” (24 reviews), “Customer support” (21 reviews) and “Bonuses” (18 reviews).

The countries players state most often are Canada (25%), United Kingdom (11%) and Australia (8.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about GoWild Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20082009201020112012201320142015201620172018201920202021
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Bonus winnings confiscated23%17
  • Withdrawal refused19%14
  • Withdrawal delay14%10
  • Documents rejected or requested again6.8%5
  • Account blocked4.1%3
  • Wagering terms4.1%3
  • Verification delay4.1%3
  • Winnings voided4.1%3
  • Other problems21%15
Share of the 73 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal37%29
  • Bonus27%21
  • KYC / verification13%10
  • Account7.6%6
  • Other7.6%6
  • Responsible gambling3.8%3
  • Technical3.8%3
  • Payments & refunds1.3%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved61%49
  • Unresolved31%25
  • Status we do not recognise yet6.3%5
  • No status published1.3%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

GoWild Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

GoWild Casino against the market
MeasureGoWild CasinoAll brands
Complaints resolved66%59%
Average review rating2.593.44
Complaints per 100 reviews74.126.4
Share of “Withdrawal” complaints37%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201320142015201620172018201920202021
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars26%21
  • 4 stars17%14
  • 3 stars6.2%5
  • 2 stars11%9
  • 1 star40%32
Share of 81 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses45%45
  • Games41%41
  • Customer support40%40
  • Withdrawals22%22
  • Website & app15%15
  • Deposits & payment methods11%11
Share of the 100 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals24%24
  • Customer support21%21
  • Bonuses18%18
  • Trust & licence14%14
  • KYC / verification10%10
  • Account7%7
Share of the 100 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20142015201620172018201920202021
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Canada25%9
  • United Kingdom11%4
  • Australia8.3%3
  • Finland8.3%3
  • Germany5.6%2
  • Greece5.6%2
  • Japan5.6%2
  • Austria2.8%1
  • Bangladesh2.8%1
  • Ireland2.8%1
  • Other countries22%8
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20211–4–
20201471%11–
20197–8–
20187–212.7
20178–12–
20167–3–
20154–12–
20141894%19–
20131–18–
20122–0–
20111–0–
20102–0–
20093–0–
20085–0–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers42812.7 / 5
Trustpilot–202.5 / 5
Casinomeister18––
CasinoReviews14––
latestcasinobonuses.bet16–
Casino Guru5––
casino.ru–14.7 / 5

Block 13

Latest complaints and reviews

The newest records about GoWild Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    3.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    2.0 of 5 stars

    Russia · casino.ru

  • Complaint

    Winnings voided

    Resolved
  • Complaint

    Documents rejected or requested again

    Resolved

    Ireland · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Greece · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot, casino.ru.

Questions about GoWild Casino

Who owns GoWild Casino?

GoWild Casino is operated by Go Wild Malta Limited and runs under the GoWild Partners affiliate programme.

Is GoWild Casino licensed?

Yes. GoWild Casino holds a licence from Malta Gaming Authority.

When was GoWild Casino founded?

GoWild Casino launched in 2008.

Which currencies does GoWild Casino accept?

Currencies listed for GoWild Casino: Australian dollars, Canadian dollars, Euros, US dollars, Norwegian kroner. Its site is available in 5 languages: English, Finnish, German, Norwegian and 1 more.

Which countries is GoWild Casino available in?

GoWild Casino is listed in 7 markets: Australia, Belgium, Canada, Finland, France, Germany, Norway.

What do players say about GoWild Casino?

Players have filed 80 complaints and written 108 reviews about GoWild Casino. Players rate GoWild Casino 3.3 out of 5 on average across the 3 sites that publish one.

What do players complain about most at GoWild Casino?

“Bonus winnings confiscated” – 23% of the 73 complaints about GoWild Casino with a labelled problem. Followed by “Withdrawal refused” (19%) and “Withdrawal delay” (14%).

Do players report withdrawal problems at GoWild Casino?

Withdrawals are the topic of 29 complaints about GoWild Casino: 37% of the 79 with a topic. The most common withdrawal problem is “Withdrawal refused” (48% of them). Of the withdrawal complaints with a known outcome, 72% were resolved.

Does GoWild Casino resolve player complaints?

66% of the 74 complaints about GoWild Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, GoWild Casino is 1,284th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about GoWild Casino?

Praised most: “Bonuses”, “Games” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 43% of the rated reviews give four or five stars, and 51% give one or two.

Where do GoWild Casino’s players come from?

The countries named most often in complaints and reviews about GoWild Casino are Canada (25%), United Kingdom (11%) and Australia (8.3%).