igamingcpo.com

Casino profile

Casino.com in New Zealand

Player complaints and reviews about Casino.com, plus its operator (Mansion Affiliates), licences and welcome offers.

casino.com
Capture of the Casino.com website

About

On the Casino.com site for New Zealand, we found 3 welcome bonuses.

Casino.com belongs to the Mansion Affiliates affiliate programme. The site launched in 2008. It holds licences from Autonomous Administration of State Monopolies of Italy (AAMS), Gibraltar Regulatory Authority. The interface is available in 12 languages, including English, Finnish, German, Norwegian. 7 account currencies are listed, including Canadian dollars, Euros, New Zealand dollars, Norwegian kroner.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in New Zealand

190 records

190 of the 1,734 records about Casino.com come from players who state they are in New Zealand. The figures below are theirs alone; the casino page covers every market.

Total complaints

0

No outcome published

Total reviews

190

Across all review sites

Player rating

4.75 / 5

190 ratings by these players

Share of all records

11%

of 1,734 about Casino.com

What players in New Zealand say about Casino.com

Players in New Zealand have filed no complaints and written 190 reviews about Casino.com. That is 11% of the 1,734 records about it from every market. Their reviews rate it 4.75 out of 5 on average (190 ratings), against 3.88 across all markets. 2.1% of their rated reviews give one or two stars; across all markets the share is 25%.

A player counts as being in New Zealand when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Casino.com in New Zealand, or compare the market with another one.

New Zealand and all markets
FigureNew ZealandAll markets
Average review rating, out of 54.753.88
Reviews rated 1–2 stars2.1%25%

Block 01

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023
Reviews count

Block 02

Review stars

How the rated reviews split by star.

  • 5 stars85%161
  • 4 stars8.9%17
  • 3 stars4.2%8
  • 2 stars0.5%1
  • 1 star1.6%3
Share of 190 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 03

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support80%134
  • Games19%31
  • Withdrawals14%23
  • Bonuses11%19
  • VIP & loyalty6%10
  • Trust & licence4.2%7
Share of the 167 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals4.8%8
  • Bonuses4.2%7
  • Fairness & RTP1.8%3
  • VIP & loyalty1.2%2
  • Customer support1.2%2
  • Games0.6%1
Share of the 167 reviews that name at least one aspect.reviews

Block 04

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023
Rating history

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20230–534.81
20220–374.76
20210–344.91
20200–274.44
20190–394.72

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–190–

Block 07

Latest complaints and reviews

The newest records about Casino.com as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    4.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    5.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    5.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    5.0 of 5 stars

    New Zealand · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Casino.com in New Zealand

What bonuses and promotions does Casino.com run in New Zealand?

We read 3 live offers for New Zealand on the Casino.com site itself.

How many complaints and reviews about Casino.com come from players in New Zealand?

190 of the 1,734 complaints and reviews about Casino.com come from players in New Zealand. Across all its markets, 59 complaints have a known outcome, and 68% of them were resolved.

Who owns Casino.com?

Casino.com is operated by Mansion Europe Holdings Ltd. and runs under the Mansion Affiliates affiliate programme.