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Betway Casino in New Zealand

Player complaints and reviews about Betway Casino, plus its operator (Super Partners), licences and welcome offers.

betway.com
Capture of the Betway Casino website

About

On the Betway Casino site for New Zealand, we found 2 tournaments.

Betway Casino belongs to the Super Partners affiliate programme. The site launched in 2005. It holds licences from Gaming Commission of Ghana, Malta Gaming Authority, UK Gambling Commission, Western Cape Gambling and Racing Board. The interface is available in 8 languages, including English, German, Norwegian, French. 11 account currencies are listed, including Canadian dollars, Euros, New Zealand dollars, Norwegian kroner. We list 14 welcome offers.

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in New Zealand

85 records

85 of the 11,152 records about Betway Casino come from players who state they are in New Zealand. The figures below are theirs alone; the casino page covers every market.

Total complaints

6

67% resolved, of those with a known outcome

Total reviews

79

Across all review sites

Player rating

2.14 / 5

79 ratings by these players

Share of all records

0.8%

of 11,152 about Betway Casino

What players in New Zealand say about Betway Casino

Players in New Zealand have filed 6 complaints and written 79 reviews about Betway Casino. That is 0.8% of the 11,152 records about it from every market. Complaints make up 7.1% of their records, against 4.4% across all markets. Their reviews rate it 2.14 out of 5 on average (79 ratings), against 2.73 across all markets. 70% of their rated reviews give one or two stars; across all markets the share is 52%.

The most common problem in their complaints is “Withdrawal delay”: 50% of 6 complaints with a labelled problem (30% across all markets). 67% of their 6 complaints with a known outcome were resolved, against 79% across all markets. In the last 12 months: no complaints and 12 reviews.

A player counts as being in New Zealand when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Betway Casino in New Zealand, or compare the market with another one.

New Zealand and all markets
FigureNew ZealandAll markets
Complaints among all records7.1%4.4%
Resolved, of complaints with a known outcome67%79%
Average review rating, out of 52.142.73
Reviews rated 1–2 stars70%52%
Withdrawal delay, of labelled complaints50%30%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20232024
Complaints count

Block 02

Complaint categories

  • Withdrawal67%4
  • KYC / verification17%1
  • Technical17%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved67%4
  • Unresolved33%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars16%13
  • 4 stars13%10
  • 3 stars1.3%1
  • 2 stars7.6%6
  • 1 star62%49
Share of 79 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support16%12
  • Withdrawals13%10
  • Bonuses6.7%5
  • Website & app5.3%4
  • Games2.7%2
  • KYC / verification1.3%1
Share of the 75 reviews that name at least one aspect.reviews

Criticised

  • Customer support59%44
  • Withdrawals43%32
  • Bonuses15%11
  • Account13%10
  • Trust & licence12%9
  • Fairness & RTP9.3%7
Share of the 75 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2018201920202021202220232024
Rating history

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–11–
20250–8–
20242–251.76
20234–13–
20220–1–
20210–3–
20200–1–
20190–7–
20180–9–
20170–1–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–78–
Casino Guru41–
AskGamblers2––

Block 10

Latest complaints and reviews

The newest records about Betway Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Withdrawal delay

    Unresolved

    New Zealand · Casino Guru

  • Complaint

    Game malfunction

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    New Zealand · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Betway Casino in New Zealand

Does Betway Casino run tournaments in New Zealand?

Yes. The Betway Casino site for New Zealand lists 2 tournaments.

How many complaints and reviews about Betway Casino come from players in New Zealand?

85 of the 11,152 complaints and reviews about Betway Casino come from players in New Zealand. Across all its markets, 311 complaints have a known outcome, and 79% of them were resolved.

Who owns Betway Casino?

Betway Casino is operated by Betway Limited Casinos and runs under the Super Partners affiliate programme.