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Casino profile

Tusk Casino

Player complaints and reviews about Tusk Casino, plus its operator (Group Partners), licences and welcome offers.

tuskcasino.com
Capture of the Tusk Casino website

About

Tusk Casino belongs to the Group Partners affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 9 languages, including English, Arabic, German, Russian. 7 account currencies are listed, including Euros, US dollars, Canadian dollars, South African Rand. We list 7 welcome offers.

Tusk Casino is listed in 12 markets, among them Canada, Spain, New Zealand and Finland. On the Tusk Casino site for South Africa, we found 14 tournaments and a loyalty programme with 10 tiers. The registration form for South Africa has 3 fields; the required ones include e-mail and password.

Licensee

The company that holds the Curaçao licence for Tusk Casino, as the licence register names it.

Legal name
Alt.Bet. Exchange B.V.
Curaçao licence reference
OGL/2024/785/0229
Incorporated
2016

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

14 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    VIP Welcome Bonus

    VIP Welcome Bonus – A special bonus just for becoming a VIP at Tuskcasino!

  2. 2

    Increased deposit and withdrawal limits

    Increased deposit and withdrawal limits – Perfect deposit and withdrawal limits that suits you. You would like to play or cash out more, than you`ll get more!

  3. 3

    VIP promotions

    VIP promotions –Weekend getaways, holidays and luxurious gifts that will make you feel even more special!

  4. 4

    A Weekly Loyalty Reward

    A Weekly Loyalty Reward – We will `thank you` each week for your continued loyalty. You’ll get a tailored and special bonus each week.

  5. 5

    Invitations to hospitality events

    Invitations to hospitality events – From sports events and concerts, anything you may wish to attend.

  6. 6

    Additional VIP offers

    Additional VIP offers – Special deposit and cashback bonuses for your deposits

  7. 7

    A Personal Account Manager

    A Personal Account Manager – Personal service that you deserve

  8. 8

    Exclusive VIP support team

    Exclusive VIP support team – Exclusive point of contact that specifically trained to serve all levels of VIP`s. Exclusive chat and email services on all aspects of your gameplay experience.

  9. 9

    Birthday gift

    Birthday gift – You’ll get special gifts and bonus on your birthday !

  10. 10

    SILVER, GOLD, DIAMOND and PLATINUM

    VIP levels include; SILVER, GOLD, DIAMOND and PLATINUM

Sign-up requirements

5 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. E-mailrequired
  3. Passwordrequired

Sign in

  1. E-mailrequired
  2. Passwordrequired

Player Intelligence

119 records

What players report about Tusk Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

59

58% resolved, of those with a known outcome

Total reviews

60

Across all review sites

Player rating

3.25 / 5

Trustpilot 2.8 · casino.ru 4.7 · AskGamblers 2.25

GEO markets

28

Countries stated on 81% of records

Tusk Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Tusk Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 59 complaints and 60 reviews about Tusk Casino on 6 sites. In the 12 months to November 5, 2026, they filed 2 complaints and posted 3 reviews.

The problem players report most often is “Withdrawal delay”: 28% of the 58 complaints with a labelled problem. Next come “Bonus winnings confiscated” (10%) and “Verification delay” (10%). Complaints about “Withdrawal” make up 32% of those with a topic, against 29% across all brands.

Of the 59 complaints with a known outcome, 58% were resolved, against 59% across all brands. That puts Tusk Casino 1,459th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 26%.

Reviewers give Tusk Casino 2.71 out of 5 on average over 59 rated reviews, against 3.44 across all brands. 42% of the ratings are four or five stars, and 54% are one or two. The review sites’ own scores average 3.25 out of 5 across 3 sites. By that score, Tusk Casino ranks 1,981st of 4,286 rated casinos. Reviewers most often praise “Games” (22 reviews), “Customer support” (22 reviews) and “Withdrawals” (12 reviews). The most common criticism concerns “Customer support” (16 reviews), “Withdrawals” (12 reviews) and “Bonuses” (11 reviews).

The countries players state most often are South Africa (17%), Canada (13%) and Netherlands (7.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Tusk Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players disliked the unresponsive customer service and the casino's practice of disabling the withdraw button after winning. They expressed concerns about the casino being a scam, as it required personal documents and failed to respond to complaints.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay28%16
  • Bonus winnings confiscated10%6
  • Verification delay10%6
  • Bonus not credited8.6%5
  • Documents rejected or requested again6.9%4
  • Self-exclusion5.2%3
  • Wrong calculation5.2%3
  • Account blocked3.4%2
  • Other problems22%13
Share of the 58 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal32%19
  • Bonus20%12
  • KYC / verification17%10
  • Account10%6
  • Technical10%6
  • Responsible gambling6.8%4
  • Other1.7%1
  • Payments & refunds1.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved58%34
  • Unresolved42%25
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Tusk Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Tusk Casino against the market
MeasureTusk CasinoAll brands
Complaints resolved58%59%
Average review rating2.713.44
Complaints per 100 reviews98.326.4
Share of “Withdrawal” complaints32%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars32%19
  • 4 stars10%6
  • 3 stars3.4%2
  • 2 stars6.8%4
  • 1 star47%28
Share of 59 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games39%22
  • Customer support39%22
  • Withdrawals21%12
  • Bonuses18%10
  • Deposits & payment methods11%6
  • Website & app7%4
Share of the 57 reviews that name at least one aspect.reviews

Criticised

  • Customer support28%16
  • Withdrawals21%12
  • Bonuses19%11
  • Trust & licence14%8
  • Fairness & RTP12%7
  • Account8.8%5
Share of the 57 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • South Africa17%16
  • Canada13%12
  • Netherlands7.3%7
  • Finland6.3%6
  • Greece6.3%6
  • Germany5.2%5
  • Norway5.2%5
  • United Kingdom4.2%4
  • Ireland4.2%4
  • India4.2%4
  • Other countries28%27
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–3–
20258–3–
2024110%5–
20231872%19–
20221587%233.09
20215–7–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru4033–
Trustpilot–212.8 / 5
AskGamblers1722.25 / 5
casino.ru–34.7 / 5
CasinoReviews2––
latestcasinobonuses.bet–1–

Block 13

Latest complaints and reviews

The newest records about Tusk Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    0.5 of 5 stars

  • Complaint

    Withdrawal delay

    Unresolved

    Canada · Casino Guru

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Withdrawal delay

    Unresolved
  • Complaint

    Withdrawal delay

    Unresolved

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, casino.ru, AskGamblers.

Questions about Tusk Casino

Who owns Tusk Casino?

Tusk Casino is operated by Alt.bet Exchange B.V. and runs under the Group Partners affiliate programme.

Is Tusk Casino licensed?

Yes. Tusk Casino holds a licence from Curacao Gaming Control Board.

When was Tusk Casino founded?

Tusk Casino launched in 2020.

Which currencies does Tusk Casino accept?

Currencies listed for Tusk Casino: Euros, US dollars, Canadian dollars, South African Rand, New Zealand dollars, Norwegian kroner, Brazilian reals. Its site is available in 9 languages: English, Arabic, German, Russian and 5 more.

What welcome bonuses does Tusk Casino offer?

7 welcome offers are listed for Tusk Casino. The first on the list is “100% up to €200 and up to 50 extra spins”, with a 30× wagering requirement.

Which countries is Tusk Casino available in?

Tusk Casino is listed in 12 markets: Austria, Brazil, Canada, China, Finland, Japan, New Zealand, Portugal and 4 more.

Does Tusk Casino run tournaments and a loyalty programme in South Africa?

Yes. The Tusk Casino site for South Africa lists 14 tournaments. Its loyalty programme for South Africa has 10 tiers.

What does Tusk Casino ask for at registration in South Africa?

The Tusk Casino registration form for South Africa has 3 fields, including e-mail, password. Required fields include e-mail, password.

What do players say about Tusk Casino?

Players have filed 59 complaints and written 60 reviews about Tusk Casino. Players rate Tusk Casino 3.25 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Tusk Casino?

“Withdrawal delay” – 28% of the 58 complaints about Tusk Casino with a labelled problem. Followed by “Bonus winnings confiscated” (10%) and “Verification delay” (10%).

Do players report withdrawal problems at Tusk Casino?

Withdrawals are the topic of 19 complaints about Tusk Casino: 32% of the 59 with a topic. The most common withdrawal problem is “Withdrawal delay” (84% of them). Of the withdrawal complaints with a known outcome, 26% were resolved.

Does Tusk Casino resolve player complaints?

58% of the 59 complaints about Tusk Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Tusk Casino is 1,459th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Tusk Casino?

Praised most: “Games”, “Customer support” and “Withdrawals”. Criticised most: “Customer support”, “Withdrawals” and “Bonuses”. 42% of the rated reviews give four or five stars, and 54% give one or two.

How many complaints has Tusk Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 2 complaints about Tusk Casino.

Where do Tusk Casino’s players come from?

The countries named most often in complaints and reviews about Tusk Casino are South Africa (17%), Canada (13%) and Netherlands (7.3%).