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Casino profile

Platinum Play Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Platinum Play Casino and its operator (Super Partners).

platinumplay.eu
platinumplay.eu
Capture of the Platinum Play Casino website

Profile

Website
platinumplay.eu
Established
2004
Operator
Super Partnersaffiliate programme
Company
Digimedia Limited Casinos
Licences
Languages
  • English
  • German
  • Norwegian
  • Portuguese
  • Spanish
  • French
  • Greek
Currencies
  • Euros
  • New Zealand dollars
  • Norwegian kroner
  • British pounds sterling
  • Swiss francs
  • US dollars
  • Brazilian reals
  • Danish krone
  • Japanese yen
  • Canadian dollars
  • Polish zlotys
  • Russian rubles
  • Mexican pesos
  • Chilean pesos
  • Argentine pesos
  • Indian rupees Show more

About

Platinum Play Casino is an online casino operating under the Super Partners affiliate programme. The site launched in 2004. It holds a licence from Malta Gaming Authority. The interface is available in 7 languages, among them English, German, Norwegian, Portuguese. Accounts can be held in 16 currencies — Euros, New Zealand dollars, Norwegian kroner, British pounds sterling. Our database holds 3 welcome offers.

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

84 records

What players report about Platinum Play Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

43

50% resolved, of those with a known outcome

Total reviews

41

Across all review sites

Player rating

3.0 / 5

AskGamblers 3.0

GEO markets

8

Countries stated on 14% of records

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
200720092011201320152017201920212024
Complaints count

Block 02

Complaint categories

  • Withdrawal56%24
  • Account12%5
  • KYC / verification12%5
  • Other9.3%4
  • Bonus7%3
  • Payments & refunds2.3%1
  • Technical2.3%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved47%20
  • Unresolved47%20
  • Status we do not recognise yet4.7%2
  • Open2.3%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20112012201320142015201620172018201920202021202220232024
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20142015201620172018201920202021202220232024
Rating history

Player ratings from AskGamblers.

Screenshots

1 page

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.