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Casino profile

Playfastcasino

Player complaints and reviews about Playfastcasino, plus its operator (Infinity Stars Partners), licences and welcome offers.

playfastcasino.com
Capture of the Playfastcasino website

About

Playfastcasino belongs to the Infinity Stars Partners affiliate programme. The site launched in 2021. It holds licences from Anjouan Gaming Board, Curacao Gaming Control Board. The interface is available in 4 languages: English, Finnish, German, Norwegian. 7 account currencies are listed, including Euros, Australian dollars, Canadian dollars, New Zealand dollars. We list 13 welcome offers.

Playfastcasino is listed in 5 markets, among them Germany, Australia, New Zealand and Finland. On the Playfastcasino site for Australia, we found 33 promotions.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

13 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

33 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

181 records

What players report about Playfastcasino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

24

58% resolved, of those with a known outcome

Total reviews

157

Across all review sites

Player rating

3.25 / 5

AskGamblers 4.5 · Trustpilot 2.0

GEO markets

10

Countries stated on 8.3% of records

Playfastcasino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Playfastcasino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 24 complaints and 157 reviews about Playfastcasino on 2 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 3 reviews.

The problem players report most often is “Withdrawal refused”: 38% of the 21 complaints with a labelled problem. Next come “Withdrawal delay” (29%) and “Documents rejected or requested again” (19%). Complaints about “Withdrawal” make up 63% of those with a topic, against 29% across all brands.

Of the 24 complaints with a known outcome, 58% were resolved, against 59% across all brands. That puts Playfastcasino 1,442nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 67%.

Reviewers give Playfastcasino 4.32 out of 5 on average over 157 rated reviews, against 3.44 across all brands. 89% of the ratings are four or five stars, and 5.7% are one or two. The review sites’ own scores average 3.25 out of 5 across 2 sites. By that score, Playfastcasino ranks 1,981st of 4,286 rated casinos. Reviewers most often praise “Games” (126 reviews), “Website & app” (81 reviews) and “Bonuses” (70 reviews). The most common criticism concerns “Customer support” (36 reviews), “Bonuses” (23 reviews) and “Withdrawals” (17 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Playfastcasino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal refused38%8
  • Withdrawal delay29%6
  • Documents rejected or requested again19%4
  • Deposit not credited9.5%2
  • Verification delay4.8%1
Share of the 21 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal63%15
  • KYC / verification21%5
  • Deposit8.3%2
  • Other4.2%1
  • Payments & refunds4.2%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved58%14
  • Unresolved42%10
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Playfastcasino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Playfastcasino against the market
MeasurePlayfastcasinoAll brands
Complaints resolved58%59%
Average review rating4.323.44
Complaints per 100 reviews15.326.4
Share of “Withdrawal” complaints63%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars70%110
  • 4 stars18%29
  • 3 stars5.7%9
  • 1 star5.7%9
Share of 157 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games81%126
  • Website & app52%81
  • Bonuses45%70
  • Customer support45%70
  • Deposits & payment methods36%56
  • Withdrawals27%42
Share of the 156 reviews that name at least one aspect.reviews

Criticised

  • Customer support23%36
  • Bonuses15%23
  • Withdrawals11%17
  • Deposits & payment methods8.3%13
  • Website & app5.1%8
  • Trust & licence3.8%6
Share of the 156 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany40%6
  • Austria6.7%1
  • Belgium6.7%1
  • Brazil6.7%1
  • Indonesia6.7%1
  • Montenegro6.7%1
  • Norway6.7%1
  • Poland6.7%1
  • Sweden6.7%1
  • Ukraine6.7%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–2–
20253–2–
20244–3–
20236–4–
20221182%1464.49

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers241474.5 / 5
Trustpilot–102.0 / 5

Block 13

Latest complaints and reviews

The newest records about Playfastcasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Montenegro · Trustpilot

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    1.0 of 5 stars

    Belgium · Trustpilot

  • Complaint

    Withdrawal

    Resolved
  • Review

    1.0 of 5 stars

    Germany · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about Playfastcasino

Who owns Playfastcasino?

Playfastcasino is operated by Green Champions Leader S.R.L. and runs under the Infinity Stars Partners affiliate programme.

Is Playfastcasino licensed?

Yes. Playfastcasino holds 2 licences: Anjouan Gaming Board, Curacao Gaming Control Board.

When was Playfastcasino founded?

Playfastcasino launched in 2021.

Which currencies does Playfastcasino accept?

Currencies listed for Playfastcasino: Euros, Australian dollars, Canadian dollars, New Zealand dollars, US dollars, Brazilian reals, Norwegian kroner. Its site is available in 4 languages: English, Finnish, German, Norwegian.

What welcome bonuses does Playfastcasino offer?

13 welcome offers are listed for Playfastcasino. The first on the list is “180% up to €1800 at Playfastcasino”, with a 50× wagering requirement.

Which countries is Playfastcasino available in?

Playfastcasino is listed in 5 markets: Australia, Finland, Germany, New Zealand, Norway.

What bonuses and promotions does Playfastcasino run in Australia?

We read 33 live offers for Australia on the Playfastcasino site itself.

What do players say about Playfastcasino?

Players have filed 24 complaints and written 157 reviews about Playfastcasino. Players rate Playfastcasino 3.25 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Playfastcasino?

“Withdrawal refused” – 38% of the 21 complaints about Playfastcasino with a labelled problem. Followed by “Withdrawal delay” (29%) and “Documents rejected or requested again” (19%).

Do players report withdrawal problems at Playfastcasino?

Withdrawals are the topic of 15 complaints about Playfastcasino: 63% of the 24 with a topic. The most common withdrawal problem is “Withdrawal refused” (53% of them). Of the withdrawal complaints with a known outcome, 67% were resolved.

Does Playfastcasino resolve player complaints?

58% of the 24 complaints about Playfastcasino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Playfastcasino is 1,442nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Playfastcasino?

Praised most: “Games”, “Website & app” and “Bonuses”. Criticised most: “Customer support”, “Bonuses” and “Withdrawals”. 89% of the rated reviews give four or five stars, and 5.7% give one or two.

How many complaints has Playfastcasino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Playfastcasino.