Casino profile

Heypoker Casino

Player complaints and reviews about Heypoker Casino, plus its operator (Evoke Gaming), licences and welcome offers.

About

Heypoker Casino belongs to the Evoke Gaming affiliate programme. The site launched in 2005. It holds licences from Alderney Gambling Control Commission, Malta Gaming Authority, UK Gambling Commission. The interface is available in 6 languages, including English, Finnish, German, Norwegian. One account currency is listed: Euros.

Heypoker Casino is listed in 3 markets: Germany, Finland and Poland.

Markets

This brand is listed in 3 markets. Pick one to see what it offers there.

Player Intelligence

28 records

What players report about Heypoker Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

50% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

3.05 / 5

AskGamblers 3.05

GEO markets

Countries stated on 7.1% of records

Heypoker Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Heypoker Casino, the way Player Intelligence PRO computes it.

Since 2012, players have posted 3 complaints and 25 reviews about Heypoker Casino on 4 sites.

Reviewers give Heypoker Casino 3.15 out of 5 on average over 20 rated reviews, against 3.44 across all brands. 65% of the ratings are four or five stars, and 20% are one or two. The review sites’ own scores average 3.05 out of 5 on one site. By that score, Heypoker Casino ranks 2,380th of 4,286 rated casinos. Reviewers most often praise “Games” (17 reviews), “Customer support” (9 reviews) and “Withdrawals” (9 reviews). The most common criticism concerns “Bonuses” (12 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Heypoker Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20122013201420152016

Complaints count

Period	Value
2012	1
2013	0
2014	0
2015	1
2016	1

Block 02

Complaint categories

Other33%1
Responsible gambling33%1
Withdrawal33%1

Share of complaints by category.complaints

Block 03

Complaint status

Open33%1
Resolved33%1
Unresolved33%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2013201420152016

Reviews count

Period	Value
2013	3
2014	6
2015	11
2016	5

Block 05

Review stars

How the rated reviews split by star.

5 stars25%5
4 stars40%8
3 stars15%3
1 star20%4

Share of 20 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Games71%17
Customer support38%9
Withdrawals38%9
Bonuses29%7
Trust & licence21%5
Website & app17%4

Share of the 24 reviews that name at least one aspect.reviews

Criticised

Bonuses50%12
Fairness & RTP13%3
Account8.3%2
KYC / verification8.3%2
Trust & licence8.3%2
Withdrawals8.3%2

Share of the 24 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

3.45

2.6

201420152016

Rating history

Period	Value
2014	3
2015	3.45
2016	2.6

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom50%1
Russia50%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2016	1	–	5	–
2015	1	–	11	–
2014	0	–	6	–
2013	0	–	3	–
2012	1	–	0	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	1	23	3.05 / 5
latestcasinobonuses.bet	–	2	–
Casinomeister	1	–	–
CasinoReviews	1	–	–

Block 11

Latest complaints and reviews

The newest records about Heypoker Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewSep 19, 2015
4.0 of 5 stars
Russia · latestcasinobonuses.bet
ReviewSep 18, 2015
3.0 of 5 stars
Russia · latestcasinobonuses.bet
ComplaintAug 1, 2015
Self-exclusion
Resolved
CasinoReviews
ComplaintAug 21, 2012
Unfair terms
Open
Casinomeister

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers.

Questions about Heypoker Casino

Who owns Heypoker Casino?

Heypoker Casino is operated by Bonnier Gaming Malta Ltd Casinos and runs under the Evoke Gaming affiliate programme.

Is Heypoker Casino licensed?

Yes. Heypoker Casino holds 3 licences: Alderney Gambling Control Commission, Malta Gaming Authority, UK Gambling Commission.

When was Heypoker Casino founded?

Heypoker Casino launched in 2005.

Which currencies does Heypoker Casino accept?

The one currency listed for Heypoker Casino is Euros. Its site is available in 6 languages: English, Finnish, German, Norwegian and 2 more.

Which countries is Heypoker Casino available in?

Heypoker Casino is listed in 3 markets: Finland, Germany, Poland.

What do players say about Heypoker Casino?

Players have filed 3 complaints and written 25 reviews about Heypoker Casino. Players rate Heypoker Casino 3.05 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Heypoker Casino?

Praised most: “Games”, “Customer support” and “Withdrawals”. Criticised most: “Bonuses”. 65% of the rated reviews give four or five stars, and 20% give one or two.

Screenshots

1 page

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.