Casino profile

Betway Casino

Player complaints and reviews about Betway Casino, plus its operator (Super Partners), licences and welcome offers.

About

Betway Casino belongs to the Super Partners affiliate programme. The site launched in 2005. It holds licences from Gaming Commission of Ghana, Malta Gaming Authority, UK Gambling Commission, Western Cape Gambling and Racing Board. The interface is available in 8 languages, including English, German, Norwegian, French. 11 account currencies are listed, including Canadian dollars, Euros, New Zealand dollars, Norwegian kroner. We list 14 welcome offers.

Betway Casino is listed in 17 markets, among them Canada, Germany, France and Belgium. On the Betway Casino site for United Kingdom, we found 2 tournaments.

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

100% up to $150,000 CLP and 50 extra spins
Bonus
100%
Max bonus
$150,000 CLP
Free spins
50
Min deposit
$2,500 CLP
Wagering
30x bonus
Wagering applies to the bonus amount.
100% up to C$500 and 50 extra spins
Bonus
100%
Max bonus
C$500
Free spins
50
Min deposit
C$10
Wagering
50x bonus
Max bet
C$7.5
Wagering applies to the bonus amount.
100% up to $250
Bonus
100%
Max bonus
$250
Min deposit
$10
Wagering
50x bonus
Max bet
$5
Wagering applies to the bonus amount.
100% up to $250
Bonus
100%
Max bonus
$250
Min deposit
$10
Wagering
50x bonus
Max bet
$5
Wagering applies to the bonus amount.
100% up to $250
Bonus
100%
Max bonus
$250
Min deposit
$10
Wagering
50x bonus
Max bet
$5
Wagering applies to the bonus amount.
100% up to £50
Bonus
100%
Max bonus
£50
Min deposit
£10
Wagering
10x bonus
Max bet
£5
Wagering applies to the bonus amount.
100% up to €25
Bonus
100%
Max bonus
€25
Min deposit
€10
Wagering
50x bonus
Max bet
€5
Wagering applies to the bonus amount.
100% up to €25
Bonus
100%
Max bonus
€25
Min deposit
€10
Wagering
50x bonus
Max bet
€5
Wagering applies to the bonus amount.
100% up to €250
Bonus
100%
Max bonus
€250
Min deposit
€10
Wagering
50x bonus
Max bet
€5
Wagering applies to the bonus amount.
100% up to C$250
Bonus
100%
Max bonus
C$250
Min deposit
C$10
Wagering
50x bonus
Max bet
C$7.5
Wagering applies to the bonus amount.
100% up to C$250
Bonus
100%
Max bonus
C$250
Min deposit
C$10
Wagering
50x bonus
Max bet
C$7.5
Wagering applies to the bonus amount.
Stake £10 and get 150 Free Spins at Betway Casino
Free spins
150
Min deposit
£10
Stake £20 and get 150 Free Spins at Betway Casino
Free spins
150
Min deposit
£20
Wagering
No Wagering Bonuses
30% cashback bonus
Min deposit
$5
Wagering
No wagering needed

Tournaments

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Terms and Conditions Apply Register
Sports Betting: How to Bet Online and Read OddsFrom upcoming fixtures to events already in progress, the Betway sports betting page gives you direct access to current markets and prices. Search for a team or competition, browse the A-to-Z menu, move through…
Terms
Terms and Conditions Apply Register
Sports Betting: How to Bet Online and Read OddsFrom upcoming fixtures to events already in progress, the Betway sports betting page gives you direct access to current markets and prices. Search for a team or competition, browse the A-to-Z menu, move through Featured or open In-Play for events already underway. These pre-match options and live prices sit alongside racecards, alongside highlighted bets that give different ways to wager on the action. You can also download the Betway Sports app, available for both Apple and Android devices, with everything adapting to match your current screen size. Before placing a wager, make sure that you check the rules for the market, alongside the most recent odds. How to Bet Online: Step-by-Step Guide with an Example BetslipYou can bet online at Betway in just a few straightforward steps. Keep in mind that users must be aged 18 or over to open a UK account, and we may ask for documents to verify your identity. Log in to your account or register: Existing users can log in to their Betway account, while new users can click on “Sign Up” and fill in the various fields that pop up using accurate information. Choose an account limit: Before depositing, open the Safer Gambling area and decide whether a net deposit limit would help you control spending. Lower limits apply immediately, while increases are subject to a cooling-off period. Add money through the cashier: Open the cashier and choose your preferred payment method from the available options. After this, type in the amount and follow the on-screen instructions. Find thesportorevent: Search by team or competition if you already know the fixture. For a broader view, use the featured tabs or A to Z menu, then open the relevant competition page. Select a market: Choose the event and read the full rules rather than relying on the price alone, since similar selections can use different settlement conditions. It’s important that you understand each market before placing a wager on it. Add the selection to your betslip: Click or tap the displayed odds. The chosen outcome will move into the betslip, where you can confirm the event and current price before entering a stake. Enter the amount you want to wager: Type your stake into the betslip and review the potential return calculated from the displayed odds, remembering that the figure is only payable if the selection wins and the wager is settled as valid. Review and place the bet: Check the selection again before confirming. Once we accept the wager, the stake is deducted from your available balance, and the bet can be followed through My Bets. For a simple betslip example, let’s use a football selection displayed at decimal odds of 2.50. A £10 stake would show a possible total return of £25, which includes the original £10 stake, leaving £15 as potential profit. If the outcome loses, the stake is lost, and if the market is void, settlement follows the corresponding rules. Understanding Betting Odds: Decimal, Fractional and American ExplainedAll of the odds in the sportsbook connect a stake to a possible return. Shorter prices generally reflect a higher implied chance, while longer prices produce a larger potential return from the same amount. Of course, regardless of the odds, no outcome is ever guaranteed to be a successful one. Fractional odds are familiar to many UK customers and are more commonly used when betting on horse racing. At 2/1, a winning £10 wager would return £30 in total, made up of £20 profit and the returned stake. To work out your potential winnings from fractional odds, multiply your stake by the fraction (top number divided by the bottom number). Another hugely popular format in the UK is decimal odds, which display the full potential return for each unit stake. To calculate this, multiply the stake by the displayed number, so, for example, odds of 3.00 would also give a £30 return on a successful bet from a £10 bet. American odds use positive or negative figures around a 100-unit reference. A positive price shows the profit available from 100 units, while a negative price shows how much would need to be staked for 100 units of profit. For example, if you bet on a favourite at -150, you must stake £150 to make a £100 profit, whereas an underdog at +150 means a £100 stake would award a £150 profit. Implied probability gives another way to read a decimal price. Divide one by the odds and multiply the result by 100. A price of 2.50 represents 40%, although the percentages across every outcome can add up to more than 100% once the bookmaker's margin is included. A sensible odds comparison methodology starts by checking that the outcome and settlement rules match before comparing the displayed prices. For example, a football price based on normal time should not be compared directly with one that includes extra time, for example. Common Bet Types and Worked ExamplesThe type of wager you place will depend on how many selections are included in the bet slip:SingleBet: As the name suggests, one selection forms the whole wager. If £20 is placed at decimal odds of 1.80, the possible total return is £36, made up of £16 plus the original £20 stake. DoubleBet: Two selections are combined, with both required to win. For example, odds of 1.50 and 2.00 create combined decimal odds of 3.00, giving a £30 potential return from a £10 stake. If either leg loses, the double bet will be marked as a losing one, even if the other one won. AccumulatorBet: An accumulator, often shortened to acca, links more selections in one wager. An example of this would be four legs priced at 1.50, 1.80, 2.00 and 2.20 combine to decimal odds of 11.88. A £10 stake would display a possible return of £118.80. Every leg must win, so adding another selection increases the odds but also creates extra points where the bet can fail. Each-way Bet: Used most often on horse racing, an each-way bet has a win part and a place part. A £10 each-way selection costs £20 because the stake is applied twice. Let’s say the horse is priced at 8/1 and the place terms are one quarter of the win odds, this means that the place side would settle at 2/1. If the horse finishes within the paid places without winning, the win side loses and the place side can still return £30. Each race has its own place terms, so be sure to check the fraction and number of places on the racecard before adding the selection. In-Play Betting: How Live Markets Work and What to ExpectOnce an event begins, it can move into the In-Play area of our betting website. The page groups matches and contests that are already under way, with prices changing as the action develops. Open the event to see which live markets remain available, then choose a price in the same way you would before the start. It’s important to know that updates can happen quickly. A football market may react to a goal or dismissal, while a tennis price can change after a break of serve. During an important moment, the affected options may be suspended while the market is reviewed. They can reopen at a different price or remain closed if the relevant outcome has already been decided. Your screen is not guaranteed to be level with the information used to manage a live market, either. Broadcasts and streams can carry a delay, while data also takes time to reach the platform. Check the score and event clock in the Betway sportsbook because the confirmation screen contains the price that applies if the bet is accepted. Live availability also changes during the event. Some options remain open for most of the entire match or contest, while others close once their outcome can no longer be offered under the market rules. Cash Out may appear on an eligible unsettled wager as well, and the amount offered can sit above or below the original stake, depending on how the event and market have moved. Accepting it settles the bet early at the amount shown. Availability is not guaranteed, and the feature can disappear while a market is suspended. How to Evaluate a Betting Site: Navigation, Markets and Safety FeaturesHere at Betway, we know usability is one of the biggest factors when comparing online betting sites. You can quickly find the event you’re looking for with us, either by searching for it directly or by browsing through our clearly laid out sports betting markets. In addition to this, featured categories give quicker access to current competitions, while the live betting area centres on events that have already started. Horse racing customers can move from the Next Off section into the full racecard in just a couple of clicks, and there are also highlighted bets that players can see without needing to check markets individually. If you ever need clarification about any of the markets we have to offer, you can open the rules and check how each bet is handled, including in the event of being voided or the fixture being abandoned. Of course, you can also get in touch with your friendly customer support team via live chat or email for further clarification. Account protection is another thing that players should consider, keeping both their financial details and themselves safe when betting on sports online. Betway Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 39372, with customer money held in a segregated account at the Commission’s high protection level. We also use encryption methods to keep your details secure after they’ve been entered. Last but not least, safer gambling is something that we take incredibly seriously, which is why we make it as visible and easy as possible for players to utilise. Our UK site offers options such as deposit limits, breaks, session reminders and self-exclusion controls, with help information available from the account area. These features do not alter the risk of a wager, but they give customers ways to manage access and spending. Sign-Up Offers: How They Work and What to Watch ForWhile we have a variety of bonus offers, these are
Find games, teams and
T&Cs Apply Spin
Sports Betting: How to Bet Online and Read OddsFrom upcoming fixtures to events already in progress, the Betway sports betting page gives you direct access to current markets and prices. Search for a team or competition, browse the A-to-Z menu, move through…
Terms
T&Cs Apply Spin
Sports Betting: How to Bet Online and Read OddsFrom upcoming fixtures to events already in progress, the Betway sports betting page gives you direct access to current markets and prices. Search for a team or competition, browse the A-to-Z menu, move through Featured or open In-Play for events already underway. These pre-match options and live prices sit alongside racecards, alongside highlighted bets that give different ways to wager on the action. You can also download the Betway Sports app, available for both Apple and Android devices, with everything adapting to match your current screen size. Before placing a wager, make sure that you check the rules for the market, alongside the most recent odds. How to Bet Online: Step-by-Step Guide with an Example BetslipYou can bet online at Betway in just a few straightforward steps. Keep in mind that users must be aged 18 or over to open a UK account, and we may ask for documents to verify your identity. Log in to your account or register: Existing users can log in to their Betway account, while new users can click on “Sign Up” and fill in the various fields that pop up using accurate information. Choose an account limit: Before depositing, open the Safer Gambling area and decide whether a net deposit limit would help you control spending. Lower limits apply immediately, while increases are subject to a cooling-off period. Add money through the cashier: Open the cashier and choose your preferred payment method from the available options. After this, type in the amount and follow the on-screen instructions. Find thesportorevent: Search by team or competition if you already know the fixture. For a broader view, use the featured tabs or A to Z menu, then open the relevant competition page. Select a market: Choose the event and read the full rules rather than relying on the price alone, since similar selections can use different settlement conditions. It’s important that you understand each market before placing a wager on it. Add the selection to your betslip: Click or tap the displayed odds. The chosen outcome will move into the betslip, where you can confirm the event and current price before entering a stake. Enter the amount you want to wager: Type your stake into the betslip and review the potential return calculated from the displayed odds, remembering that the figure is only payable if the selection wins and the wager is settled as valid. Review and place the bet: Check the selection again before confirming. Once we accept the wager, the stake is deducted from your available balance, and the bet can be followed through My Bets. For a simple betslip example, let’s use a football selection displayed at decimal odds of 2.50. A £10 stake would show a possible total return of £25, which includes the original £10 stake, leaving £15 as potential profit. If the outcome loses, the stake is lost, and if the market is void, settlement follows the corresponding rules. Understanding Betting Odds: Decimal, Fractional and American ExplainedAll of the odds in the sportsbook connect a stake to a possible return. Shorter prices generally reflect a higher implied chance, while longer prices produce a larger potential return from the same amount. Of course, regardless of the odds, no outcome is ever guaranteed to be a successful one. Fractional odds are familiar to many UK customers and are more commonly used when betting on horse racing. At 2/1, a winning £10 wager would return £30 in total, made up of £20 profit and the returned stake. To work out your potential winnings from fractional odds, multiply your stake by the fraction (top number divided by the bottom number). Another hugely popular format in the UK is decimal odds, which display the full potential return for each unit stake. To calculate this, multiply the stake by the displayed number, so, for example, odds of 3.00 would also give a £30 return on a successful bet from a £10 bet. American odds use positive or negative figures around a 100-unit reference. A positive price shows the profit available from 100 units, while a negative price shows how much would need to be staked for 100 units of profit. For example, if you bet on a favourite at -150, you must stake £150 to make a £100 profit, whereas an underdog at +150 means a £100 stake would award a £150 profit. Implied probability gives another way to read a decimal price. Divide one by the odds and multiply the result by 100. A price of 2.50 represents 40%, although the percentages across every outcome can add up to more than 100% once the bookmaker's margin is included. A sensible odds comparison methodology starts by checking that the outcome and settlement rules match before comparing the displayed prices. For example, a football price based on normal time should not be compared directly with one that includes extra time, for example. Common Bet Types and Worked ExamplesThe type of wager you place will depend on how many selections are included in the bet slip:SingleBet: As the name suggests, one selection forms the whole wager. If £20 is placed at decimal odds of 1.80, the possible total return is £36, made up of £16 plus the original £20 stake. DoubleBet: Two selections are combined, with both required to win. For example, odds of 1.50 and 2.00 create combined decimal odds of 3.00, giving a £30 potential return from a £10 stake. If either leg loses, the double bet will be marked as a losing one, even if the other one won. AccumulatorBet: An accumulator, often shortened to acca, links more selections in one wager. An example of this would be four legs priced at 1.50, 1.80, 2.00 and 2.20 combine to decimal odds of 11.88. A £10 stake would display a possible return of £118.80. Every leg must win, so adding another selection increases the odds but also creates extra points where the bet can fail. Each-way Bet: Used most often on horse racing, an each-way bet has a win part and a place part. A £10 each-way selection costs £20 because the stake is applied twice. Let’s say the horse is priced at 8/1 and the place terms are one quarter of the win odds, this means that the place side would settle at 2/1. If the horse finishes within the paid places without winning, the win side loses and the place side can still return £30. Each race has its own place terms, so be sure to check the fraction and number of places on the racecard before adding the selection. In-Play Betting: How Live Markets Work and What to ExpectOnce an event begins, it can move into the In-Play area of our betting website. The page groups matches and contests that are already under way, with prices changing as the action develops. Open the event to see which live markets remain available, then choose a price in the same way you would before the start. It’s important to know that updates can happen quickly. A football market may react to a goal or dismissal, while a tennis price can change after a break of serve. During an important moment, the affected options may be suspended while the market is reviewed. They can reopen at a different price or remain closed if the relevant outcome has already been decided. Your screen is not guaranteed to be level with the information used to manage a live market, either. Broadcasts and streams can carry a delay, while data also takes time to reach the platform. Check the score and event clock in the Betway sportsbook because the confirmation screen contains the price that applies if the bet is accepted. Live availability also changes during the event. Some options remain open for most of the entire match or contest, while others close once their outcome can no longer be offered under the market rules. Cash Out may appear on an eligible unsettled wager as well, and the amount offered can sit above or below the original stake, depending on how the event and market have moved. Accepting it settles the bet early at the amount shown. Availability is not guaranteed, and the feature can disappear while a market is suspended. How to Evaluate a Betting Site: Navigation, Markets and Safety FeaturesHere at Betway, we know usability is one of the biggest factors when comparing online betting sites. You can quickly find the event you’re looking for with us, either by searching for it directly or by browsing through our clearly laid out sports betting markets. In addition to this, featured categories give quicker access to current competitions, while the live betting area centres on events that have already started. Horse racing customers can move from the Next Off section into the full racecard in just a couple of clicks, and there are also highlighted bets that players can see without needing to check markets individually. If you ever need clarification about any of the markets we have to offer, you can open the rules and check how each bet is handled, including in the event of being voided or the fixture being abandoned. Of course, you can also get in touch with your friendly customer support team via live chat or email for further clarification. Account protection is another thing that players should consider, keeping both their financial details and themselves safe when betting on sports online. Betway Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 39372, with customer money held in a segregated account at the Commission’s high protection level. We also use encryption methods to keep your details secure after they’ve been entered. Last but not least, safer gambling is something that we take incredibly seriously, which is why we make it as visible and easy as possible for players to utilise. Our UK site offers options such as deposit limits, breaks, session reminders and self-exclusion controls, with help information available from the account area. These features do not alter the risk of a wager, but they give customers ways to manage access and spending. Sign-Up Offers: How They Work and What to Watch ForWhile we have a variety of bonus offers, these are
Find games, teams and

Player Intelligence

11,152 records

What players report about Betway Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

486

79% resolved, of those with a known outcome

Total reviews

10,666

Across all review sites

Player rating

3.26 / 5

Trustpilot 1.2 · AskGamblers 2.25 · casino.ru 4.7 · Tribuna 4.9

GEO markets

129

Countries stated on 98% of records

Betway Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Betway Casino, the way Player Intelligence PRO computes it.

Since 2008, players have posted 486 complaints and 10,666 reviews about Betway Casino on 10 sites. In the 12 months to November 4, 2026, they filed 18 complaints and posted 1,114 reviews. Reviews are up 33% on the 12 months before (836). The average review rating fell from 1.3 to 1.25 out of 5 year on year.

The problem players report most often is “Deposit not credited”: 38% of the 454 complaints with a labelled problem. Next come “Withdrawal delay” (30%) and “Account blocked” (5.7%). Complaints about “Withdrawal” make up 37% of those with a topic, against 29% across all brands.

Of the 311 complaints with a known outcome, 79% were resolved, against 59% across all brands. That puts Betway Casino 869th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 81%.

Reviewers give Betway Casino 2.73 out of 5 on average over 10,656 rated reviews, against 3.44 across all brands. 43% of the ratings are four or five stars, and 52% are one or two. The review sites’ own scores average 3.26 out of 5 across 4 sites. By that score, Betway Casino ranks 1,980th of 4,286 rated casinos. Reviewers most often praise “Website & app” (1,946 reviews), “Bonuses” (1,742 reviews) and “Customer support” (1,483 reviews). The most common criticism concerns “Customer support” (3,410 reviews), “Withdrawals” (3,077 reviews) and “Account” (1,300 reviews).

The countries players state most often are United Kingdom (54%), Canada (9.2%) and India (7.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Betway Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players disliked the lack of betting options for certain scores, leading to frustration when their bets were not honored. Additionally, they expressed dissatisfaction with customer service, particularly in handling disputes over betting slips.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

146

2008201020122014201620182020202220242026

Complaints count

Period	Value
2008	1
2009	3
2010	0
2011	1
2012	0
2013	3
2014	5
2015	4
2016	6
2017	10
2018	7
2019	18
2020	21
2021	58
2022	122
2023	146
2024	52
2025	13
2026	15

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Deposit not credited38%172
Withdrawal delay30%136
Account blocked5.7%26
Withdrawal refused4.2%19
Bonus not credited3.3%15
Account closed3.1%14
Documents rejected or requested again1.8%8
Verification delay1.5%7
Other problems13%57

Share of the 454 complaints with a labelled problem.complaints

Block 03

Share of complaints by category.complaints

Block 04

Complaint status

Resolved51%246
Open35%171
Unresolved13%65
Status we do not recognise yet0.6%3
No status published0.2%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Betway Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Betway Casino against the market
Measure	Betway Casino	All brands
Complaints resolved	79%	59%
Average review rating	2.73	3.44
Complaints per 100 reviews	4.6	26.4
Share of “Withdrawal” complaints	37%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2,628

201220132014201520162017201820192020202120222023202420252026

Reviews count

Period	Value
2012	2
2013	9
2014	15
2015	114
2016	302
2017	725
2018	1,077
2019	2,628
2020	437
2021	668
2022	626
2023	972
2024	1,286
2025	819
2026	986

Block 07

Review stars

How the rated reviews split by star.

5 stars29%3,142
4 stars14%1,449
3 stars4.8%514
2 stars4.4%474
1 star48%5,077

Share of 10,656 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Website & app19%1,946
Bonuses17%1,742
Customer support15%1,483
Sportsbook12%1,195
Withdrawals12%1,170
Games5.5%559

Share of the 10,146 reviews that name at least one aspect.reviews

Criticised

Customer support34%3,410
Withdrawals30%3,077
Account13%1,300
Bonuses11%1,138
KYC / verification9.7%982
Trust & licence8.9%907

Share of the 10,146 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

1.67

2.79

3.83

4.4

4.35

4.05

4.25

1.96

1.76

1.68

1.47

1.38

1.29

1.24

201220132014201520162017201820192020202120222023202420252026

Rating history

Period	Value
2012	3
2013	1.67
2014	2.79
2015	3.83
2016	4.4
2017	4.35
2018	4.05
2019	4.25
2020	1.96
2021	1.76
2022	1.68
2023	1.47
2024	1.38
2025	1.29
2026	1.24

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom54%5,919
Canada9.2%1,001
India7.7%841
Germany5%544
Spain3.3%360
South Africa2.6%279
Ireland2.5%268
Denmark1.4%150
Belgium1.3%137
Austria1.2%133
Other countries11%1,250

Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	15	53%	986	1.24
2025	13	38%	819	1.29
2024	52	69%	1,286	1.38
2023	146	82%	972	1.47
2022	122	89%	626	1.68
2021	58	92%	668	1.76
2020	21	90%	437	1.96
2019	18	83%	2,628	4.25
2018	7	–	1,077	4.05
2017	10	–	725	4.35
2016	6	–	302	4.4
2015	4	–	114	3.83
2014	5	–	15	–
2013	3	–	9	–
2012	0	–	2	–
2011	1	–	0	–
2009	3	–	0	–
2008	1	–	0	–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	10,564	1.2 / 5
AskGamblers	173	67	2.25 / 5
Consumer Complaints	187	–	–
Casino Guru	85	13	–
CasinoReviews	28	–	–
Tribuna	–	15	4.9 / 5
Casinomeister	12	–	–
latestcasinobonuses.bet	–	5	–
casino.ru	–	2	4.7 / 5
LCB	1	–	–

Block 13

Latest complaints and reviews

The newest records about Betway Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewNov 4, 2026
1.0 of 5 stars
United Kingdom · Trustpilot
ReviewNov 4, 2026
1.0 of 5 stars
United Kingdom · Trustpilot
ComplaintSep 24, 2026
Withdrawal delay
Unresolved
AskGamblers
ComplaintSep 10, 2026
Withdrawal delay
Resolved
United Kingdom · Casino Guru
ComplaintAug 10, 2026
Withdrawal
Unresolved
AskGamblers

83 player records in the last 30 days. Explore them in Player Intelligence PRO

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Player ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.

Questions about Betway Casino

Who owns Betway Casino?

Betway Casino is operated by Betway Limited Casinos and runs under the Super Partners affiliate programme.

Is Betway Casino licensed?

Yes. Betway Casino holds 4 licences: Gaming Commission of Ghana, Malta Gaming Authority, UK Gambling Commission, Western Cape Gambling and Racing Board.

When was Betway Casino founded?

Betway Casino launched in 2005.

Which currencies does Betway Casino accept?

Currencies listed for Betway Casino: Canadian dollars, Euros, New Zealand dollars, Norwegian kroner, British pounds sterling, US dollars, Brazilian reals, Indian rupees and 3 more. Its site is available in 8 languages: English, German, Norwegian, French and 4 more.

What welcome bonuses does Betway Casino offer?

14 welcome offers are listed for Betway Casino. The first on the list is “100% up to $150,000 CLP and 50 extra spins”, with a 30× wagering requirement.

Which countries is Betway Casino available in?

Betway Casino is listed in 17 markets: Austria, Belgium, Brazil, Canada, France, Germany, Ghana, India and 9 more.

Does Betway Casino run tournaments in United Kingdom?

Yes. The Betway Casino site for United Kingdom lists 2 tournaments.

What do players say about Betway Casino?

Players have filed 486 complaints and written 10,666 reviews about Betway Casino. Players rate Betway Casino 3.26 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Betway Casino?

“Deposit not credited” – 38% of the 454 complaints about Betway Casino with a labelled problem. Followed by “Withdrawal delay” (30%) and “Account blocked” (5.7%).

Do players report withdrawal problems at Betway Casino?

Withdrawals are the topic of 180 complaints about Betway Casino: 37% of the 486 with a topic. The most common withdrawal problem is “Withdrawal delay” (76% of them). Of the withdrawal complaints with a known outcome, 81% were resolved.

Does Betway Casino resolve player complaints?

79% of the 311 complaints about Betway Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Betway Casino is 869th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Betway Casino?

Praised most: “Website & app”, “Bonuses” and “Customer support”. Criticised most: “Customer support”, “Withdrawals” and “Account”. 43% of the rated reviews give four or five stars, and 52% give one or two.

How many complaints has Betway Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 18 complaints about Betway Casino.

Where do Betway Casino’s players come from?

The countries named most often in complaints and reviews about Betway Casino are United Kingdom (54%), Canada (9.2%) and India (7.7%).

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.