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Casino profile

Sol Casino in Brazil

Player complaints and reviews about Sol Casino, plus its operator (Royal Partners), licences and welcome offers.

sol.casino
Capture of the Sol Casino website

About

Sol Casino belongs to the Royal Partners affiliate programme. The site launched in 2019. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, French, Russian, German. 18 account currencies are listed, including Euros, US dollars, Russian rubles, Ukrainian hryvnias. We list 15 welcome offers.

Licensee

The company that holds the Curaçao licence for Sol Casino, as the licence register names it.

Legal name
Galaktika N.V.
Curaçao licence reference
OGL/2024/169/0146
Registration number (Curaçao Chamber of Commerce)
140803

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

15 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player complaints and reviews in Brazil

19 records

19 of the 933 records about Sol Casino come from players who state they are in Brazil. The figures below are theirs alone; the casino page covers every market.

Total complaints

13

100% resolved, of those with a known outcome

Total reviews

6

Across all review sites

Player rating

2.83 / 5

6 ratings by these players

Share of all records

2%

of 933 about Sol Casino

What players in Brazil say about Sol Casino

Players in Brazil have filed 13 complaints and written 6 reviews about Sol Casino. That is 2% of the 933 records about it from every market. Complaints make up 68% of their records, against 24% across all markets. Their reviews rate it 2.83 out of 5 on average (6 ratings), against 3.93 across all markets. 33% of their rated reviews give one or two stars; across all markets the share is 21%.

The most common problem in their complaints is “Deposit not credited”: 38% of 13 complaints with a labelled problem (28% across all markets). 100% of their 13 complaints with a known outcome were resolved, against 72% across all markets.

A player counts as being in Brazil when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Sol Casino in Brazil, or compare the market with another one.

Brazil and all markets
FigureBrazilAll markets
Complaints among all records68%24%
Resolved, of complaints with a known outcome100%72%
Average review rating, out of 52.833.93
Reviews rated 1–2 stars33%21%
Deposit not credited, of labelled complaints38%28%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Deposit not credited38%5
  • Withdrawal delay23%3
  • Verification delay15%2
  • Account blocked7.7%1
  • Documents rejected or requested again7.7%1
  • Withdrawal refused7.7%1
Share of the 13 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Deposit38%5
  • Withdrawal31%4
  • KYC / verification23%3
  • Account7.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%13
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2024
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20251–0–
20244–6–
20237–0–
20221–0–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru135–
Trustpilot–1–

Block 08

Latest complaints and reviews

The newest records about Sol Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Verification delay

    Resolved

    Brazil · Casino Guru

  • Review

    3.0 of 5 stars

    Brazil · Casino Guru

  • Complaint

    Deposit not credited

    Resolved

    Brazil · Casino Guru

  • Complaint

    Deposit not credited

    Resolved

    Brazil · Casino Guru

  • Review

    3.0 of 5 stars

    Brazil · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Sol Casino in Brazil

How many complaints and reviews about Sol Casino come from players in Brazil?

19 of the 933 complaints and reviews about Sol Casino come from players in Brazil. Across all its markets, 224 complaints have a known outcome, and 72% of them were resolved.

Who owns Sol Casino?

Sol Casino is operated by Galaktika N.V. and runs under the Royal Partners affiliate programme.

Is Sol Casino licensed?

Yes. Sol Casino holds a licence from Curacao Gaming Control Board.

When was Sol Casino founded?

Sol Casino launched in 2019.