Exclusive
100 Free Spins at Fresh Casino
- Free spins
- 100
- Min deposit
- No deposit required
- Wagering
- 45x
Casino profile
Fresh Casino
Player complaints and reviews about Fresh Casino, plus its operator (Royal Partners), licences and welcome offers.
fresh.casino
Profile
- Website
- fresh.casino
- Established
- 2018
- Operator
- Royal Partnersaffiliate programme
- Company
- Galaktika N.V.
- Licences
- Languages
- English
- German
- French
- Spanish
- Portuguese
- Japanese
- Russian
- Hindi
- Currencies
- Euros
- US dollars
- Russian rubles
- Ukrainian hryvnias
- Kazakhstani tenges
- Norwegian kroner
- Polish zlotys
- Turkish Lira
- Canadian dollars
- New Zealand dollars
- Australian dollars
- Indian rupees
- Chilean pesos
- Peruvian nuevos soles
- South African Rand
- Mexican pesos
- Japanese yen
- Brazilian reals Show more
About
Fresh Casino belongs to the Royal Partners affiliate programme. The site launched in 2018. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, including English, German, French, Spanish. 18 account currencies are listed, including Euros, US dollars, Russian rubles, Ukrainian hryvnias. We list 16 welcome offers.
Fresh Casino is listed in 18 markets, among them Canada, Germany, France and Belgium. The registration form for Australia has 2 fields: e-mail and password.
Licensee
The company that holds the Curaçao licence for Fresh Casino, as the licence register names it.
- Legal name
- Galaktika N.V.
- Curaçao licence reference
- OGL/2024/169/0146
- Registration number (Curaçao Chamber of Commerce)
- 140803
Markets
This brand is listed in 18 markets. Pick one to see what it offers there.
Welcome bonuses
16 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Exclusive
50 Free Spins at Fresh Casino
- Free spins
- 50
- Min deposit
- No deposit required
- Wagering
- 45x
Exclusive
Fresh Casino Bonus: 50 Free Spins
- Free spins
- 50
- Min deposit
- No deposit required
Exclusive
Fresh Casino: 100 Free Spins on Registration
- Min deposit
- No deposit required
- Wagering
- 45x
100% up to €300 + up to 500 Free Spins, 1st Deposit at Fresh Casino
- Bonus
- 100%
- Max bonus
- €300
- Min deposit
- €20
- Wagering
- 40xb
- Max bet
- €5
Wagering applies to the bonus amount.
100% up to €600, 1st Deposit at Fresh Casino
- Bonus
- 100%
- Max bonus
- €600
- Min deposit
- €20
- Wagering
- 45xb
Wagering applies to the bonus amount.
75% up to $150
- Bonus
- 75%
- Max bonus
- $150
- Min deposit
- C$20
- Wagering
- 40x bonus
- Max bet
- C$10
Wagering applies to the bonus amount.
75% up to €150
- Bonus
- 75%
- Max bonus
- €150
- Min deposit
- €20
- Wagering
- 40x bonus
- Max bet
- €5
Wagering applies to the bonus amount.
75% up to 750 R$
- Bonus
- 75%
- Max bonus
- 750 R$
- Min deposit
- 50 R$
- Wagering
- 45x bonus
- Max bet
- 25 R$
Wagering applies to the bonus amount.
75% up to C$300
- Bonus
- 75%
- Max bonus
- C$300
- Min deposit
- C$20
- Wagering
- 40x bonus
- Max bet
- C$10
Wagering applies to the bonus amount.
75% up to C$300
- Bonus
- 75%
- Max bonus
- C$300
- Min deposit
- C$20
- Wagering
- 40x bonus
- Max bet
- C$10
Wagering applies to the bonus amount.
75% up to Mex$6,000
- Bonus
- 75%
- Max bonus
- Mex$6,000
- Min deposit
- Mex$400
- Wagering
- 45x bonus
- Max bet
- Mex$100
Wagering applies to the bonus amount.
50% up to €150
- Bonus
- 50%
- Max bonus
- €150
- Min deposit
- €20
- Wagering
- 40x bonus
- Max bet
- €5
Wagering applies to the bonus amount.
50% up to €300, 1st Deposit at Fresh Casino
- Bonus
- 50%
- Max bonus
- €300
- Min deposit
- €20
- Wagering
- 45xb
Wagering applies to the bonus amount.
50% up to C$300
- Bonus
- 50%
- Max bonus
- C$300
- Min deposit
- C$20
- Wagering
- 40x bonus
- Max bet
- C$10
Wagering applies to the bonus amount.
Fresh Casino: 50% up to €300, 1st Deposit Welcome Bonus
- Bonus
- 50%
- Max bonus
- €300
- Min deposit
- €20
- Wagering
- 45xb
Wagering applies to the bonus amount.
Sign-up requirements
4 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- Password
Sign in
- Password
Player Intelligence
680 records
What players report about Fresh Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
218
76% resolved, of those with a known outcome
Total reviews
462
Across all review sites
Player rating
3.91 / 5
AskGamblers 4.7 · affgambler.ru 3.45 · Trustpilot 2.8 · Tribuna 4.7
GEO markets
49
Countries stated on 47% of records
Fresh Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Fresh Casino, the way Player Intelligence PRO computes it.
Since 2018, players have posted 218 complaints and 462 reviews about Fresh Casino on 8 sites. In the 12 months to November 4, 2026, they filed 37 complaints and posted 76 reviews. That is 29% fewer complaints than in the 12 months before (52). Reviews are down 3% on the 12 months before (78). The average review rating fell from 3.87 to 3.01 out of 5 year on year. Of the complaints with a known outcome, 71% were resolved in the last 12 months, against 88% in the 12 months before.
The problem players report most often is “Withdrawal delay”: 35% of the 195 complaints with a labelled problem. Next come “Deposit not credited” (23%) and “Withdrawal refused” (13%). Complaints about “Withdrawal” make up 45% of those with a topic, against 29% across all brands.
Of the 209 complaints with a known outcome, 76% were resolved, against 59% across all brands. That puts Fresh Casino 987th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 86%.
Reviewers give Fresh Casino 3.56 out of 5 on average over 434 rated reviews, against 3.44 across all brands. 62% of the ratings are four or five stars, and 27% are one or two. The review sites’ own scores average 3.91 out of 5 across 4 sites. By that score, Fresh Casino ranks 940th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (210 reviews), “Games” (175 reviews) and “Bonuses” (163 reviews). The most common criticism concerns “Bonuses” (73 reviews), “Withdrawals” (73 reviews) and “Customer support” (57 reviews).
The countries players state most often are Russia (35%), Germany (11%) and India (5.6%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Fresh Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciate the wide range of games and the smooth operation of the casino without any lag. Many have had positive experiences with high RTP and quick withdrawals, enhancing their overall enjoyment.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
55
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 8 |
| 2020 | 4 |
| 2021 | 10 |
| 2022 | 39 |
| 2023 | 32 |
| 2024 | 40 |
| 2025 | 55 |
| 2026 | 30 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay35%68
- Deposit not credited23%45
- Withdrawal refused13%25
- Account closed3.6%7
- Bonus winnings confiscated3.6%7
- Bonus not credited3.6%7
- Account blocked3.1%6
- Game malfunction3.1%6
- Other problems12%24
Block 03
Complaint categories
- Withdrawal45%97
- Deposit21%45
- Account9.7%21
- Bonus9.7%21
- Payments & refunds5.1%11
- Technical4.6%10
- Other3.2%7
- KYC / verification0.9%2
- Responsible gambling0.9%2
Block 04
Complaint status
- Resolved72%158
- Unresolved23%51
- Open4.1%9
Block 05
Fresh Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Fresh Casino | All brands |
|---|---|---|
| Complaints resolved | 76% | 59% |
| Average review rating | 3.56 | 3.44 |
| Complaints per 100 reviews | 47.2 | 26.4 |
| Share of “Withdrawal” complaints | 45% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
91
201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2018 | 10 |
| 2019 | 14 |
| 2020 | 10 |
| 2021 | 19 |
| 2022 | 78 |
| 2023 | 84 |
| 2024 | 91 |
| 2025 | 91 |
| 2026 | 65 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars50%219
- 4 stars12%51
- 3 stars11%48
- 2 stars5.5%24
- 1 star21%92
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals46%210
- Games39%175
- Bonuses36%163
- Website & app33%148
- Customer support27%121
- KYC / verification20%91
Criticised
- Bonuses16%73
- Withdrawals16%73
- Customer support13%57
- Fairness & RTP10%46
- Trust & licence8.2%37
- KYC / verification6.2%28
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
2.59
2.82
2
2.16
3.45
3.89
4.01
3.93
2.83
201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2018 | 2.59 |
| 2019 | 2.82 |
| 2020 | 2 |
| 2021 | 2.16 |
| 2022 | 3.45 |
| 2023 | 3.89 |
| 2024 | 4.01 |
| 2025 | 3.93 |
| 2026 | 2.83 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Russia35%111
- Germany11%35
- India5.6%18
- United Kingdom4.4%14
- Canada3.8%12
- Ukraine3.8%12
- Austria3.4%11
- Latvia2.5%8
- Australia2.2%7
- Brazil1.9%6
- Other countries27%85
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 30 | 71% | 65 | 2.83 |
| 2025 | 55 | 85% | 91 | 3.93 |
| 2024 | 40 | 78% | 91 | 4.01 |
| 2023 | 32 | 69% | 84 | 3.89 |
| 2022 | 39 | 85% | 78 | 3.45 |
| 2021 | 10 | 80% | 19 | – |
| 2020 | 4 | – | 10 | – |
| 2019 | 8 | – | 14 | – |
| 2018 | 0 | – | 10 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| latestcasinobonuses.bet | 105 | 112 | – |
| Casino Guru | 49 | 77 | – |
| affgambler.ru | 35 | 82 | 3.45 / 5 |
| AskGamblers | 7 | 98 | 4.7 / 5 |
| Trustpilot | – | 78 | 2.8 / 5 |
| forum-casino.com | 20 | – | – |
| Tribuna | – | 15 | 4.7 / 5 |
| CasinoReviews | 2 | – | – |
Block 13
Latest complaints and reviews
The newest records about Fresh Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Complaint
Fraud
OpenRussia · latestcasinobonuses.bet
- Review
3.5 of 5 stars
Russia · latestcasinobonuses.bet
- Review
3.0 of 5 stars
Tajikistan · latestcasinobonuses.bet
- Complaint
Deposit not credited
OpenRussia · forum-casino.com
- Complaint
Wagering terms
ResolvedHungary · Casino Guru
11 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, affgambler.ru, Trustpilot, Tribuna.
Questions about Fresh Casino
Who owns Fresh Casino?
Fresh Casino is operated by Galaktika N.V. and runs under the Royal Partners affiliate programme.
Is Fresh Casino licensed?
Yes. Fresh Casino holds a licence from Curacao Gaming Control Board.
When was Fresh Casino founded?
Fresh Casino launched in 2018.
Which currencies does Fresh Casino accept?
Currencies listed for Fresh Casino: Euros, US dollars, Russian rubles, Ukrainian hryvnias, Kazakhstani tenges, Norwegian kroner, Polish zlotys, Turkish Lira and 10 more. Its site is available in 8 languages: English, German, French, Spanish and 4 more.
What welcome bonuses does Fresh Casino offer?
16 welcome offers are listed for Fresh Casino. The first on the list is “100 Free Spins at Fresh Casino”, with a 45× wagering requirement.
Which countries is Fresh Casino available in?
Fresh Casino is listed in 18 markets: Australia, Austria, Belgium, Brazil, Canada, Chile, France, Germany and 10 more.
What does Fresh Casino ask for at registration in Australia?
The Fresh Casino registration form for Australia has 2 fields: e-mail, password.
What do players say about Fresh Casino?
Players have filed 218 complaints and written 462 reviews about Fresh Casino. Players rate Fresh Casino 3.91 out of 5 on average across the 4 sites that publish one.
What do players complain about most at Fresh Casino?
“Withdrawal delay” – 35% of the 195 complaints about Fresh Casino with a labelled problem. Followed by “Deposit not credited” (23%) and “Withdrawal refused” (13%).
Do players report withdrawal problems at Fresh Casino?
Withdrawals are the topic of 97 complaints about Fresh Casino: 45% of the 216 with a topic. The most common withdrawal problem is “Withdrawal delay” (70% of them). Of the withdrawal complaints with a known outcome, 86% were resolved.
Does Fresh Casino resolve player complaints?
76% of the 209 complaints about Fresh Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Fresh Casino is 987th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Fresh Casino?
Praised most: “Withdrawals”, “Games” and “Bonuses”. Criticised most: “Bonuses”, “Withdrawals” and “Customer support”. 62% of the rated reviews give four or five stars, and 27% give one or two.
How many complaints has Fresh Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 37 complaints about Fresh Casino. That is 29% fewer than in the 12 months before, when there were 52.
Where do Fresh Casino’s players come from?
The countries named most often in complaints and reviews about Fresh Casino are Russia (35%), Germany (11%) and India (5.6%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with Fresh Casino, and ones players rate about the same.
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Rated alike by players
Casinos whose player rating is closest to that of Fresh Casino.
