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Casino profile

Rox Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Rox Casino and its operator (Royal Partners).

roxcasino.com
roxcasino.com

Profile

Website
roxcasino.com
Established
2017
Operator
Royal Partnersaffiliate programme
Company
GALAKTIKA N.V.
Licences
Languages
  • English
  • Russian
Currencies
  • Euros
  • Kazakhstani tenges
  • Norwegian kroner
  • Polish zlotys
  • Russian rubles
  • Turkish Lira
  • Ukrainian hryvnias

About

Rox Casino is an online casino operating under the Royal Partners affiliate programme. The site launched in 2017. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages, among them English, Russian. Accounts can be held in 7 currencies — Euros, Kazakhstani tenges, Norwegian kroner, Polish zlotys. Our database holds 6 welcome offers.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

425 records

What players report about Rox Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

228

71% resolved, of those with a known outcome

Total reviews

197

Across all review sites

Player rating

3.9 / 5

Trustpilot 3.3 · Tribuna 4.5

GEO markets

35

Countries stated on 97% of records

AI-generated summary of player reviews

Games and bonuses appear to be highlights, with notably more positive feedback than negative in those areas. However, verification processes and customer support draw a similar number of positive and negative comments from users.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal50%115
  • Deposit21%48
  • Bonus6.6%15
  • Payments & refunds5.7%13
  • Account4.8%11
  • Other4.4%10
  • Technical3.9%9
  • KYC / verification2.6%6
  • Responsible gambling0.4%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved71%161
  • Unresolved29%67
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, Tribuna.