150% up to $200,000 CLP and up to 100 extra spins
- Bonus
- 150%
- Max bonus
- $200,000 CLP
- Free spins
- 100
- Min deposit
- $5,000 CLP
- Wagering
- 25x bonus + deposit
Wagering applies to deposit plus bonus.
Casino profile
Betsala Casino
Player complaints and reviews about Betsala Casino, plus its operator (Betsala Affiliates), licences and welcome offers.
betsala.com
Profile
- Website
- betsala.com
- Established
- 2019
- Operator
- Betsala Affiliatesaffiliate programme
- Company
- Betsala B.V.
- Licences
- Languages
- Spanish
- Portuguese
- English
- Currencies
- Argentine pesos
- Brazilian reals
- Chilean pesos
- Costa Rican colóns
- Mexican pesos
- Peruvian nuevos soles
- US dollars
About
Betsala Casino belongs to the Betsala Affiliates affiliate programme. The site launched in 2019. It holds a licence from Curacao Gaming Control Board. The interface is available in 3 languages: Spanish, Portuguese, English. 7 account currencies are listed, including Argentine pesos, Brazilian reals, Chilean pesos, Costa Rican colóns. We list 2 welcome offers.
Betsala Casino is listed in 7 markets, among them Austria, Brazil, Chile and Mexico.
Licensee
The company that holds the Curaçao licence for Betsala Casino, as the licence register names it.
- Legal name
- Betsala B.V.
- Curaçao licence reference
- OGL/2024/1506/0854
- Registration number (Curaçao Chamber of Commerce)
- 149818
Markets
This brand is listed in 7 markets. Pick one to see what it offers there.
Welcome bonuses
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
150% up to 300000 CLP + 200 Free Spins at Betsala Casino
- Bonus
- 150%
- Max bonus
- 300000 CLP
- Min deposit
- 5000 CLP
- Wagering
- 25x(d+b)
Wagering applies to deposit plus bonus.
Player Intelligence
21 records
What players report about Betsala Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
6
67% resolved, of those with a known outcome
Total reviews
15
Across all review sites
Player rating
2.15 / 5
Trustpilot 3.3 · AskGamblers 1.0
GEO markets
8
Countries stated on 90% of records
Betsala Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Betsala Casino, the way Player Intelligence PRO computes it.
Since 2021, players have posted 6 complaints and 15 reviews about Betsala Casino on 3 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 5 reviews.
The review sites’ own scores average 2.15 out of 5 across 2 sites. By that score, Betsala Casino ranks 3,572nd of 4,287 rated casinos.
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Betsala Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
The website functions correctly on a technical level and players appreciate that the basic features of a modern platform are present and work well. Many users did not experience major crashes while playing, which contributes to a positive gaming experience.
Players disliked the confusing and poorly organized interface, which made navigation difficult. This led to frustration as users struggled to locate necessary information.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
4
202320242025
| Period | Value |
|---|---|
| 2023 | 1 |
| 2024 | 4 |
| 2025 | 1 |
Block 02
Complaint categories
- Account50%3
- Withdrawal50%3
Block 03
Complaint status
- Resolved67%4
- Unresolved33%2
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
6
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 1 |
| 2022 | 0 |
| 2023 | 2 |
| 2024 | 1 |
| 2025 | 6 |
| 2026 | 5 |
Block 05
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4
1
1
3.67
3.4
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 4 |
| 2022 | 0 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 3.67 |
| 2026 | 3.4 |
Block 06
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Chile58%11
- Russia11%2
- Argentina5.3%1
- Austria5.3%1
- Costa Rica5.3%1
- Ecuador5.3%1
- Mexico5.3%1
- Peru5.3%1
Block 07
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 5 | – |
| 2025 | 1 | – | 6 | – |
| 2024 | 4 | – | 1 | – |
| 2023 | 1 | – | 2 | – |
| 2021 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 08
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 12 | 3.3 / 5 |
| Casino Guru | 5 | 2 | – |
| AskGamblers | 1 | 1 | 1.0 / 5 |
Block 09
Latest complaints and reviews
The newest records about Betsala Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Chile · Trustpilot
- Review
1.0 of 5 stars
- Complaint
Withdrawal refused
ResolvedChile · Casino Guru
- Complaint
Withdrawal refused
ResolvedRussia · Casino Guru
- Complaint
Account blocked
ResolvedChile · Casino Guru
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Betsala Casino
Who owns Betsala Casino?
Betsala Casino is operated by Betsala B.V. and runs under the Betsala Affiliates affiliate programme.
Is Betsala Casino licensed?
Yes. Betsala Casino holds a licence from Curacao Gaming Control Board.
When was Betsala Casino founded?
Betsala Casino launched in 2019.
Which currencies does Betsala Casino accept?
Currencies listed for Betsala Casino: Argentine pesos, Brazilian reals, Chilean pesos, Costa Rican colóns, Mexican pesos, Peruvian nuevos soles, US dollars. Its site is available in 3 languages: Spanish, Portuguese, English.
What welcome bonuses does Betsala Casino offer?
2 welcome offers are listed for Betsala Casino. The first on the list is “150% up to $200,000 CLP and up to 100 extra spins”, with a 25× wagering requirement.
Which countries is Betsala Casino available in?
Betsala Casino is listed in 7 markets: Argentina, Austria, Brazil, Chile, Costa Rica, Mexico, Peru.
What do players say about Betsala Casino?
Players have filed 6 complaints and written 15 reviews about Betsala Casino. Players rate Betsala Casino 2.15 out of 5 on average across the 2 sites that publish one.
How many complaints has Betsala Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed no complaints about Betsala Casino.
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