150% up to €1000, 3rd Deposit Bonus at GratoWin Casino
- Bonus
- 150%
- Max bonus
- €1000
- Min deposit
- €10
- Wagering
- 35xb
Wagering applies to the bonus amount.
Casino profile
GratoWin Casino
Player complaints and reviews about GratoWin Casino, plus its operator (NetoPartners), licences and welcome offers.
gratowin.com
Profile
- Website
- gratowin.com
- Established
- 2019
- Operator
- NetoPartnersaffiliate programme
- Company
- Filavuns LLC
- Licences
- Languages
- English
- French
- Spanish
- Italian
- German
- Portuguese
- Finnish
- Polish
- Arabic
- Currencies
- Euros
- US dollars
- Canadian dollars
- Chilean pesos
- Indian rupees
- Japanese yen
- New Zealand dollars
- Brazilian reals
- Swiss francs
- South African Rand
About
GratoWin Casino belongs to the NetoPartners affiliate programme. The site launched in 2019. It holds a licence from Kahnawake Gaming Commission. The interface is available in 9 languages, including English, French, Spanish, Italian. 10 account currencies are listed, including Euros, US dollars, Canadian dollars, Chilean pesos. We list 12 welcome offers.
GratoWin Casino is listed in 17 markets, among them Canada, Germany, France and Belgium. In Canada, GratoWin Casino accepts 7 payment methods, among them CashLib, Flexepin, Interac and Mastercard.
Markets
This brand is listed in 17 markets. Pick one to see what it offers there.
Welcome bonuses
12 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to €1000, 1st Deposit Bonus at GratoWin Casino
- Bonus
- 100%
- Max bonus
- €1000
- Min deposit
- €10
- Wagering
- 35xb
Wagering applies to the bonus amount.
100% up to 1000 CAD, 1st Deposit Bonus at GratoWin Casino
- Bonus
- 100%
- Max bonus
- 1000 CAD
- Min deposit
- 10 CAD
- Wagering
- 35xb
- Max bet
- C$2 or 25% of the corresponding deposit
Wagering applies to the bonus amount.
100% up to 1000 NZD, 1st Deposit Bonus at GratoWin Casino
- Bonus
- 100%
- Max bonus
- 1000 NZD
- Min deposit
- 10 NZD
- Wagering
- 35xb
Wagering applies to the bonus amount.
100% up to 1,000 R$
- Bonus
- 100%
- Max bonus
- 1,000 R$
- Min deposit
- 50 R$
- Wagering
- 35x bonus
- Max bet
- 10 R$ or 25% of the corresponding deposit
Wagering applies to the bonus amount.
100% up to 1,500 R$
- Bonus
- 100%
- Max bonus
- 1,500 R$
- Min deposit
- 50 R$
- Wagering
- 35x bonus
- Max bet
- 10 R$ or 25% of the corresponding deposit
Wagering applies to the bonus amount.
100% up to 2000 BRL, 1st Deposit Bonus at GratoWin Casino
- Bonus
- 100%
- Max bonus
- 2000 BRL
- Min deposit
- 50 BRL
- Wagering
- 35xb
- Max bet
- 10 R$ or 25% of the corresponding deposit
Wagering applies to the bonus amount.
100% up to 5000 PLN, 1st Deposit Bonus at GratoWin Casino
- Bonus
- 100%
- Max bonus
- 5000 PLN
- Min deposit
- 50 PLN
- Wagering
- 35xb
Wagering applies to the bonus amount.
100% up to 500 R$
- Bonus
- 100%
- Max bonus
- 500 R$
- Min deposit
- 50 R$
- Wagering
- 35x bonus
- Max bet
- 10 R$ or 25% of the corresponding deposit
Wagering applies to the bonus amount.
50% up to €1000, 2nd Deposit Bonus at GratoWin Casino
- Bonus
- 50%
- Max bonus
- €1000
- Min deposit
- €10
- Wagering
- 35xb
Wagering applies to the bonus amount.
Up to 20% Cashback Bonus at GratoWin Casino
- Bonus
- 20%
- Wagering
- 1x
50 Free Spins at GratoWin Casino
- Min deposit
- No deposit required
- Wagering
- 35x
Payment methods
7 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| Currency not stated on the page | |||||
| CashLib | – | Voucher | – | – | – |
| Flexepin | – | Voucher | – | – | – |
| Interac | – | Bank transfer | – | – | – |
| Mastercard | – | Card | – | – | – |
| MiFinity | – | E-wallet | – | – | – |
| Neteller | – | E-wallet | – | – | – |
| Visa | – | Card | – | – | – |
Currency not stated on the page
CashLib
Voucher
–
Flexepin
Voucher
–
Interac
Bank transfer
–
Mastercard
Card
–
MiFinity
E-wallet
–
Neteller
E-wallet
–
Visa
Card
–
Player Intelligence
34 records
What players report about GratoWin Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
16
100% resolved, of those with a known outcome
Total reviews
18
Across all review sites
Player rating
2.9 / 5
Trustpilot 1.8 · AskGamblers 4.0
GEO markets
16
Countries stated on 97% of records
GratoWin Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about GratoWin Casino, the way Player Intelligence PRO computes it.
Since 2020, players have posted 16 complaints and 18 reviews about GratoWin Casino on 3 sites. In the 12 months to November 5, 2026, they filed 1 complaint and posted 4 reviews.
The problem players report most often is “Verification delay”: 29% of the 14 complaints with a labelled problem. Next come “Withdrawal limits” (21%) and “Withdrawal delay” (14%). Complaints about “Withdrawal” make up 36% of those with a topic, against 29% across all brands.
Of the 15 complaints with a known outcome, 100% were resolved, against 59% across all brands. That puts GratoWin Casino 1st of 1,916 casinos with at least 10 such complaints.
The review sites’ own scores average 2.9 out of 5 across 2 sites. By that score, GratoWin Casino ranks 2,574th of 4,287 rated casinos.
The countries players state most often are Italy (30%), Portugal (15%) and Austria (6.1%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about GratoWin Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
4
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 1 |
| 2021 | 3 |
| 2022 | 3 |
| 2023 | 4 |
| 2024 | 2 |
| 2025 | 2 |
| 2026 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Verification delay29%4
- Withdrawal limits21%3
- Withdrawal delay14%2
- Account blocked7.1%1
- Account not closed on request7.1%1
- Bonus winnings confiscated7.1%1
- Deposit refused7.1%1
- Game malfunction7.1%1
Block 03
Complaint categories
- Withdrawal36%5
- KYC / verification29%4
- Account14%2
- Bonus7.1%1
- Deposit7.1%1
- Technical7.1%1
Block 04
Complaint status
- Resolved94%15
- Closed without an outcome6.3%1
Block 05
GratoWin Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | GratoWin Casino | All brands |
|---|---|---|
| Complaints resolved | 100% | 59% |
| Average review rating | – | 3.44 |
| Complaints per 100 reviews | – | 26.4 |
| Share of “Withdrawal” complaints | 36% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
6
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 1 |
| 2023 | 5 |
| 2024 | 6 |
| 2025 | 2 |
| 2026 | 4 |
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
1
1.5
1
1
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 1.5 |
| 2025 | 1 |
| 2026 | 1 |
Block 08
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Italy30%10
- Portugal15%5
- Austria6.1%2
- Belgium6.1%2
- Canada6.1%2
- France6.1%2
- Brazil3%1
- Spain3%1
- Finland3%1
- Ireland3%1
- Other countries18%6
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 4 | – |
| 2025 | 2 | – | 2 | – |
| 2024 | 2 | – | 6 | – |
| 2023 | 4 | – | 5 | – |
| 2022 | 3 | – | 1 | – |
| 2021 | 3 | – | 0 | – |
| 2020 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 15 | 1 | – |
| Trustpilot | – | 16 | 1.8 / 5 |
| AskGamblers | 1 | 1 | 4.0 / 5 |
Block 11
Latest complaints and reviews
The newest records about GratoWin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
North Macedonia · Trustpilot
- Complaint
Account not closed on request
ResolvedPoland · Casino Guru
- Review
1.0 of 5 stars
Netherlands · Trustpilot
- Complaint
Withdrawal limits
ResolvedItaly · Casino Guru
- Complaint
Bonus winnings confiscated
ResolvedItaly · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about GratoWin Casino
Who owns GratoWin Casino?
GratoWin Casino is operated by Filavuns LLC and runs under the NetoPartners affiliate programme.
Is GratoWin Casino licensed?
Yes. GratoWin Casino holds a licence from Kahnawake Gaming Commission.
When was GratoWin Casino founded?
GratoWin Casino launched in 2019.
Which currencies does GratoWin Casino accept?
Currencies listed for GratoWin Casino: Euros, US dollars, Canadian dollars, Chilean pesos, Indian rupees, Japanese yen, New Zealand dollars, Brazilian reals and 2 more. Its site is available in 9 languages: English, French, Spanish, Italian and 5 more.
What welcome bonuses does GratoWin Casino offer?
12 welcome offers are listed for GratoWin Casino. The first on the list is “150% up to €1000, 3rd Deposit Bonus at GratoWin Casino”, with a 35× wagering requirement.
Which countries is GratoWin Casino available in?
GratoWin Casino is listed in 17 markets: Belgium, Brazil, Canada, Chile, Finland, France, Germany, India and 9 more.
Which payment methods does GratoWin Casino accept in Canada?
The GratoWin Casino cashier for Canada lists 7 payment methods: CashLib, Flexepin, Interac, Mastercard, MiFinity, Neteller and 1 more.
What do players say about GratoWin Casino?
Players have filed 16 complaints and written 18 reviews about GratoWin Casino. Players rate GratoWin Casino 2.9 out of 5 on average across the 2 sites that publish one.
What do players complain about most at GratoWin Casino?
“Verification delay” – 29% of the 14 complaints about GratoWin Casino with a labelled problem. Followed by “Withdrawal limits” (21%) and “Withdrawal delay” (14%).
Do players report withdrawal problems at GratoWin Casino?
Withdrawals are the topic of 5 complaints about GratoWin Casino: 36% of the 14 with a topic. The most common withdrawal problem is “Withdrawal limits” (60% of them).
Does GratoWin Casino resolve player complaints?
100% of the 15 complaints about GratoWin Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, GratoWin Casino is 1st. Open complaints and complaints closed without an outcome are left out.
How many complaints has GratoWin Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 1 complaint about GratoWin Casino.
Where do GratoWin Casino’s players come from?
The countries named most often in complaints and reviews about GratoWin Casino are Italy (30%), Portugal (15%) and Austria (6.1%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with GratoWin Casino, and ones players rate about the same.
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Casinos whose player rating is closest to that of GratoWin Casino.
