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Starda Casino

Player complaints and reviews about Starda Casino, plus its operator (Royal Partners), licences and welcome offers.

starda.casino
Capture of the Starda Casino website

About

Starda Casino belongs to the Royal Partners affiliate programme. The site launched in 2022. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, including English, French, Russian, German. 18 account currencies are listed, including Russian rubles, Euros, Kazakhstani tenges, Ukrainian hryvnias. We list 11 welcome offers.

Starda Casino is listed in 13 markets, among them Canada, Germany, France and Belgium. On the Starda Casino site for Portugal, we found 7 tournaments. In Portugal, Starda Casino accepts 8 payment methods, among them Extra Crown Deluxe Sa**23, Army of Ares K**di, Buffalo Trail R*n and Sky of Olympus A**yn.

Licensee

The company that holds the Curaçao licence for Starda Casino, as the licence register names it.

Legal name
Galaktika N.V.
Curaçao licence reference
OGL/2024/169/0146
Registration number (Curaçao Chamber of Commerce)
140803

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Extra Crown Deluxe Sa**23

    Other

    32

  • Army of Ares K**di

    Other

    154.5

  • Buffalo Trail R*n

    Other

    547

  • Sky of Olympus A**yn

    Other

    26

  • Slime Bonanza Dob***333

    Other

    49

  • Wild Bandito Аа**ии

    Other

    64

  • Shining Crown A**s

    Other

    33

  • Hot Chilli Bells Ry***k67

    Other

    59

Cashier read on August 11, 2026

Player Intelligence

640 records

What players report about Starda Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

186

77% resolved, of those with a known outcome

Total reviews

454

Across all review sites

Player rating

3.69 / 5

casino.ru 4.7 · Trustpilot 2.4 · AskGamblers 2.85 · Tribuna 4.8

GEO markets

45

Countries stated on 38% of records

Starda Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Starda Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 186 complaints and 454 reviews about Starda Casino on 7 sites. In the 12 months to November 4, 2026, they filed 44 complaints and posted 92 reviews. That is 19% fewer complaints than in the 12 months before (54). Reviews are down 24% on the 12 months before (121). The average review rating fell from 4.06 to 3.63 out of 5 year on year. Of the complaints with a known outcome, 75% were resolved in the last 12 months, against 83% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 39% of the 180 complaints with a labelled problem. Next come “Deposit not credited” (25%) and “Withdrawal refused” (7.8%). Complaints about “Withdrawal” make up 48% of those with a topic, against 29% across all brands.

Of the 182 complaints with a known outcome, 77% were resolved, against 59% across all brands. That puts Starda Casino 912th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 89%.

Reviewers give Starda Casino 3.93 out of 5 on average over 422 rated reviews, against 3.44 across all brands. 73% of the ratings are four or five stars, and 16% are one or two. The review sites’ own scores average 3.69 out of 5 across 4 sites. By that score, Starda Casino ranks 1,356th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (146 reviews), “Games” (127 reviews) and “Bonuses” (117 reviews). The most common criticism concerns “Withdrawals” (72 reviews), “Bonuses” (64 reviews) and “Customer support” (46 reviews).

The countries players state most often are Russia (41%), Germany (11%) and Canada (4.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Starda Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the massive variety of games available, including slots and live dealer tables, which keeps the gaming experience exciting. They also value the fast and secure withdrawal process, along with the friendly 24/7 customer support that effectively resolves issues.

Many players are frustrated with the prolonged technical issues that can last over three days, hindering all services including withdrawals. Additionally, there is a significant dissatisfaction with the lack of communication and transparency regarding withdrawal requests, leading to a stressful experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay39%70
  • Deposit not credited25%45
  • Withdrawal refused7.8%14
  • Account blocked6.7%12
  • Bonus not credited5%9
  • Documents rejected or requested again1.7%3
  • Missing funds1.7%3
  • Account closed1.1%2
  • Other problems12%22
Share of the 180 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal48%89
  • Deposit25%47
  • Account8.6%16
  • Bonus7%13
  • Technical3.2%6
  • Other2.7%5
  • KYC / verification2.2%4
  • Payments & refunds1.6%3
  • Responsible gambling1.1%2
  • Customer support0.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved76%141
  • Unresolved22%41
  • Open2.2%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Starda Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Starda Casino against the market
MeasureStarda CasinoAll brands
Complaints resolved77%59%
Average review rating3.933.44
Complaints per 100 reviews4126.4
Share of “Withdrawal” complaints48%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars58%244
  • 4 stars15%63
  • 3 stars11%46
  • 2 stars2.1%9
  • 1 star14%60
Share of 422 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals36%146
  • Games31%127
  • Bonuses28%117
  • Website & app19%80
  • Customer support14%59
  • Deposits & payment methods14%56
Share of the 411 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals18%72
  • Bonuses16%64
  • Customer support11%46
  • Trust & licence10%42
  • Fairness & RTP8.5%35
  • KYC / verification5.4%22
Share of the 411 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia41%100
  • Germany11%28
  • Canada4.5%11
  • Poland3.7%9
  • United Kingdom3.3%8
  • Brazil2.8%7
  • Austria2.4%6
  • Lithuania2.4%6
  • Portugal2%5
  • Sweden2%5
  • Other countries25%61
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263776%783.47
20255182%1153.96
20245782%1064.17
20234068%1404.14
20221–15–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
latestcasinobonuses.bet138111–
casino.ru–2074.7 / 5
Trustpilot–762.4 / 5
Casino Guru3033–
Tribuna–164.8 / 5
forum-casino.com15––
AskGamblers3112.85 / 5

Block 13

Latest complaints and reviews

The newest records about Starda Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

9 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from casino.ru, Trustpilot, AskGamblers, Tribuna.

Questions about Starda Casino

Who owns Starda Casino?

Starda Casino is operated by Galaktika N.V. and runs under the Royal Partners affiliate programme.

Is Starda Casino licensed?

Yes. Starda Casino holds a licence from Curacao Gaming Control Board.

When was Starda Casino founded?

Starda Casino launched in 2022.

Which currencies does Starda Casino accept?

Currencies listed for Starda Casino: Russian rubles, Euros, Kazakhstani tenges, Ukrainian hryvnias, Bitcoin, Bitcoin Cash, Dogecoin, Ethereum and 10 more. Its site is available in 8 languages: English, French, Russian, German and 4 more.

What welcome bonuses does Starda Casino offer?

11 welcome offers are listed for Starda Casino. The first on the list is “100 Free Spins at Starda Casino”, with a 45× wagering requirement.

Which countries is Starda Casino available in?

Starda Casino is listed in 13 markets: Austria, Azerbaijan, Belgium, Brazil, Canada, Chile, France, Germany and 5 more.

Which payment methods does Starda Casino accept in Portugal?

The Starda Casino cashier for Portugal lists 8 payment methods: Extra Crown Deluxe Sa**23, Army of Ares K**di, Buffalo Trail R*n, Sky of Olympus A**yn, Slime Bonanza Dob***333, Wild Bandito Аа**ии and 2 more.

Does Starda Casino run tournaments in Portugal?

Yes. The Starda Casino site for Portugal lists 7 tournaments.

What do players say about Starda Casino?

Players have filed 186 complaints and written 454 reviews about Starda Casino. Players rate Starda Casino 3.69 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Starda Casino?

“Withdrawal delay” – 39% of the 180 complaints about Starda Casino with a labelled problem. Followed by “Deposit not credited” (25%) and “Withdrawal refused” (7.8%).

Do players report withdrawal problems at Starda Casino?

Withdrawals are the topic of 89 complaints about Starda Casino: 48% of the 186 with a topic. The most common withdrawal problem is “Withdrawal delay” (79% of them). Of the withdrawal complaints with a known outcome, 89% were resolved.

Does Starda Casino resolve player complaints?

77% of the 182 complaints about Starda Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Starda Casino is 912th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Starda Casino?

Praised most: “Withdrawals”, “Games” and “Bonuses”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 73% of the rated reviews give four or five stars, and 16% give one or two.

How many complaints has Starda Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 44 complaints about Starda Casino. That is 19% fewer than in the 12 months before, when there were 54.

Where do Starda Casino’s players come from?

The countries named most often in complaints and reviews about Starda Casino are Russia (41%), Germany (11%) and Canada (4.5%).