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Casino profile

Kingdom Casino

Player complaints and reviews about Kingdom Casino, plus its licences and welcome offers.

kingdomcasino.com
Capture of the Kingdom Casino website

About

The Kingdom Casino site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 30 languages, including English, French, Russian, German. 14 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars.

Kingdom Casino is listed in 21 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 21 markets. Pick one to see what it offers there.

Player Intelligence

163 records

What players report about Kingdom Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

32

81% resolved, of those with a known outcome

Total reviews

131

Across all review sites

Player rating

2.63 / 5

Trustpilot 1.7 · AskGamblers 3.55

GEO markets

20

Countries stated on 71% of records

Kingdom Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Kingdom Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 32 complaints and 131 reviews about Kingdom Casino on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 33 reviews. Reviews are down 25% on the 12 months before (44). The average review rating rose from 1.23 to 1.88 out of 5 year on year.

The problem players report most often is “Withdrawal refused”: 25% of the 32 complaints with a labelled problem. Next come “Bonus winnings confiscated” (19%) and “Withdrawal delay” (19%). Complaints about “Withdrawal” make up 47% of those with a topic, against 29% across all brands.

Of the 32 complaints with a known outcome, 81% were resolved, against 59% across all brands. That puts Kingdom Casino 784th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 87%.

Reviewers give Kingdom Casino 2.16 out of 5 on average over 119 rated reviews, against 3.44 across all brands. 29% of the ratings are four or five stars, and 66% are one or two. The review sites’ own scores average 2.63 out of 5 across 2 sites. By that score, Kingdom Casino ranks 3,005th of 4,286 rated casinos. Reviewers most often praise “Games” (39 reviews), “Bonuses” (28 reviews) and “Withdrawals” (25 reviews). The most common criticism concerns “Withdrawals” (61 reviews), “Trust & licence” (43 reviews) and “Bonuses” (24 reviews).

The countries players state most often are United Kingdom (53%), Russia (19%) and Germany (4.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Kingdom Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20202021202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal refused25%8
  • Bonus winnings confiscated19%6
  • Withdrawal delay19%6
  • Bonus not credited13%4
  • Deposit not credited9.4%3
  • Account blocked6.3%2
  • Account closed3.1%1
  • Documents rejected or requested again3.1%1
  • Other problems3.1%1
Share of the 32 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal47%15
  • Bonus31%10
  • Account9.4%3
  • Deposit9.4%3
  • KYC / verification3.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved81%26
  • Unresolved19%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Kingdom Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Kingdom Casino against the market
MeasureKingdom CasinoAll brands
Complaints resolved81%59%
Average review rating2.163.44
Complaints per 100 reviews24.426.4
Share of “Withdrawal” complaints47%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars23%27
  • 4 stars6.7%8
  • 3 stars5%6
  • 2 stars1.7%2
  • 1 star64%76
Share of 119 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games31%39
  • Bonuses22%28
  • Withdrawals20%25
  • Customer support14%18
  • Website & app11%14
  • KYC / verification7.9%10
Share of the 127 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals48%61
  • Trust & licence34%43
  • Bonuses19%24
  • Customer support17%21
  • KYC / verification13%17
  • Account10%13
Share of the 127 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom53%61
  • Russia19%22
  • Germany4.3%5
  • Finland3.4%4
  • Sweden3.4%4
  • Canada1.7%2
  • France1.7%2
  • Latvia1.7%2
  • New Zealand1.7%2
  • United States1.7%2
  • Other countries8.6%10
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–211.67
20250–571.43
20246–5–
20232–9–
20225–7–
20211688%323.54
20203–0–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–791.7 / 5
AskGamblers11283.55 / 5
latestcasinobonuses.bet920–
Casino Guru124–

Block 13

Latest complaints and reviews

The newest records about Kingdom Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United States · Trustpilot

  • Review

    1.0 of 5 stars

    Latvia · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Finland · Casino Guru

  • Complaint

    Account blocked

    Unresolved
  • Complaint

    Bonus winnings confiscated

    Resolved

    Canada · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Kingdom Casino

Who owns Kingdom Casino?

Kingdom Casino is operated by DAMA N.V. Casinos.

Is Kingdom Casino licensed?

Yes. Kingdom Casino holds a licence from Curacao Gaming Control Board.

When was Kingdom Casino founded?

Kingdom Casino launched in 2020.

Which currencies does Kingdom Casino accept?

Currencies listed for Kingdom Casino: Euros, US dollars, Canadian dollars, Australian dollars, Norwegian kroner, Russian rubles, Japanese yen, Chinese yuan and 6 more. Its site is available in 30 languages: English, French, Russian, German and 26 more.

Which countries is Kingdom Casino available in?

Kingdom Casino is listed in 21 markets: Australia, Belgium, Bulgaria, Canada, China, Croatia, Finland, France and 13 more.

What do players say about Kingdom Casino?

Players have filed 32 complaints and written 131 reviews about Kingdom Casino. Players rate Kingdom Casino 2.63 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Kingdom Casino?

“Withdrawal refused” – 25% of the 32 complaints about Kingdom Casino with a labelled problem. Followed by “Bonus winnings confiscated” (19%) and “Withdrawal delay” (19%).

Do players report withdrawal problems at Kingdom Casino?

Withdrawals are the topic of 15 complaints about Kingdom Casino: 47% of the 32 with a topic. The most common withdrawal problem is “Withdrawal refused” (53% of them). Of the withdrawal complaints with a known outcome, 87% were resolved.

Does Kingdom Casino resolve player complaints?

81% of the 32 complaints about Kingdom Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Kingdom Casino is 784th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Kingdom Casino?

Praised most: “Games”, “Bonuses” and “Withdrawals”. Criticised most: “Withdrawals”, “Trust & licence” and “Bonuses”. 29% of the rated reviews give four or five stars, and 66% give one or two.

Where do Kingdom Casino’s players come from?

The countries named most often in complaints and reviews about Kingdom Casino are United Kingdom (53%), Russia (19%) and Germany (4.3%).