100% up to £50 + 50 Bonus Spins at Luna Casino
- Bonus
- 100%
- Max bonus
- £50
- Free spins
- 50
- Min deposit
- £10
- Wagering
- 10xb
- Max bet
- £5
Wagering applies to the bonus amount.
Casino profile
Luna Casino
Player complaints and reviews about Luna Casino, plus its operator (Galaxy Affiliates), licences and welcome offers.
lunacasino.com
Profile
- Website
- lunacasino.com
- Established
- 2016
- Operator
- Galaxy Affiliatesaffiliate programme
- Company
- SkillOnNet Ltd. Casinos
- Languages
- English
- Finnish
- German
- Norwegian
- Currencies
- Euros
- British pounds sterling
- Norwegian kroner
About
Luna Casino belongs to the Galaxy Affiliates affiliate programme. The site launched in 2016. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 4 languages: English, Finnish, German, Norwegian. 3 account currencies are listed: Euros, British pounds sterling, Norwegian kroner. We list 2 welcome offers.
Luna Casino is listed in 4 markets: Germany, United Kingdom, Finland and Norway. On the Luna Casino site for Netherlands, we found 2 promotions.
Markets
This brand is listed in 4 markets. Pick one to see what it offers there.
Welcome bonuses
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to €100 + 50 Free Spins at Luna Casino
- Bonus
- 100%
- Max bonus
- €100
- Min deposit
- €20
- Wagering
- 30x(d+b)
Wagering applies to deposit plus bonus.
Promotions
2 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
VIP Lounge
How many levels does the VIP Lounge have? The VIP Lounge at Luna Casino has 6 levels. The higher the level you achieve the better the benefits will be for you throughout the month. How do I get into a higher level? You will accumulate VIP points with every…
Tournaments
Home > Tournaments
Tournaments
2026-08-07 00:00:00
2026-08-07 06:00:00
156
Open - Ace Tournament
2026-08-07 12:00:00
2026-08-07 18:00:00
0
Raid Rewards Tournament
2026-08-07 06:00:00
2026-08-07 12:00:00
2
Fortune Frenzy Friday Tournament
2026-08-07…
Player Intelligence
55 records
What players report about Luna Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
5
40% resolved, of those with a known outcome
Total reviews
50
Across all review sites
Player rating
2.63 / 5
Trustpilot 2.0 · AskGamblers 3.25
GEO markets
8
Countries stated on 84% of records
Luna Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Luna Casino, the way Player Intelligence PRO computes it.
Since 2013, players have posted 5 complaints and 50 reviews about Luna Casino on 6 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 20 reviews. Reviews are level with the 12 months before (20). The average review rating rose from 1.7 to 1.75 out of 5 year on year.
Reviewers give Luna Casino 1.82 out of 5 on average over 50 rated reviews, against 3.44 across all brands. 20% of the ratings are four or five stars, and 76% are one or two. The review sites’ own scores average 2.63 out of 5 across 2 sites. By that score, Luna Casino ranks 3,005th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (7 reviews), “Bonuses” (6 reviews) and “Games” (6 reviews). The most common criticism concerns “Trust & licence” (16 reviews), “Bonuses” (14 reviews) and “Customer support” (12 reviews).
The countries players state most often are United Kingdom (46%), Denmark (37%) and United States (6.5%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Luna Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
1
20132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2013 | 1 |
| 2014 | 0 |
| 2015 | 1 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 0 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 0 |
| 2026 | 1 |
Block 02
Complaint categories
- Withdrawal60%3
- Deposit20%1
- Payments & refunds20%1
Block 03
Complaint status
- Unresolved60%3
- Resolved40%2
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
20
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 3 |
| 2015 | 1 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 2 |
| 2023 | 0 |
| 2024 | 6 |
| 2025 | 18 |
| 2026 | 20 |
Block 05
Review stars
How the rated reviews split by star.
- 5 stars14%7
- 4 stars6%3
- 3 stars4%2
- 2 stars2%1
- 1 star74%37
Block 06
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals15%7
- Bonuses13%6
- Games13%6
- Website & app6.3%3
- Customer support6.3%3
- Deposits & payment methods2.1%1
Criticised
- Trust & licence33%16
- Bonuses29%14
- Customer support25%12
- Fairness & RTP23%11
- Withdrawals15%7
- Account13%6
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.17
4
1
0.92
1.78
1.75
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 4.17 |
| 2015 | 4 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 1 |
| 2023 | 0 |
| 2024 | 0.92 |
| 2025 | 1.78 |
| 2026 | 1.75 |
Block 08
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom46%21
- Denmark37%17
- United States6.5%3
- Sweden4.3%2
- Canada2.2%1
- Ireland2.2%1
- Italy2.2%1
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 20 | 1.75 |
| 2025 | 0 | – | 18 | – |
| 2024 | 0 | – | 6 | – |
| 2022 | 0 | – | 2 | – |
| 2021 | 1 | – | 0 | – |
| 2020 | 1 | – | 0 | – |
| 2015 | 1 | – | 1 | – |
| 2014 | 0 | – | 3 | – |
| 2013 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 45 | 2.0 / 5 |
| AskGamblers | 1 | 4 | 3.25 / 5 |
| CasinoReviews | 2 | – | – |
| Casino Guru | 1 | – | – |
| Casinomeister | 1 | – | – |
| latestcasinobonuses.bet | – | 1 | – |
Block 11
Latest complaints and reviews
The newest records about Luna Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
Denmark · Trustpilot
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Complaint
Payments & refunds
Resolved - Complaint
Deposit refund
UnresolvedUnited Kingdom · Casino Guru
- Complaint
Withdrawal delay
Unresolved
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Luna Casino
Who owns Luna Casino?
Luna Casino is operated by SkillOnNet Ltd. Casinos and runs under the Galaxy Affiliates affiliate programme.
Is Luna Casino licensed?
Yes. Luna Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.
When was Luna Casino founded?
Luna Casino launched in 2016.
Which currencies does Luna Casino accept?
Currencies listed for Luna Casino: Euros, British pounds sterling, Norwegian kroner. Its site is available in 4 languages: English, Finnish, German, Norwegian.
What welcome bonuses does Luna Casino offer?
2 welcome offers are listed for Luna Casino. The first on the list is “100% up to £50 + 50 Bonus Spins at Luna Casino”, with a 10× wagering requirement.
Which countries is Luna Casino available in?
Luna Casino is listed in 4 markets: Finland, Germany, Norway, United Kingdom.
What bonuses and promotions does Luna Casino run in Netherlands?
We read 2 live offers for Netherlands on the Luna Casino site itself.
What do players say about Luna Casino?
Players have filed 5 complaints and written 50 reviews about Luna Casino. Players rate Luna Casino 2.63 out of 5 on average across the 2 sites that publish one.
What do players like and dislike about Luna Casino?
Praised most: “Withdrawals”, “Bonuses” and “Games”. Criticised most: “Trust & licence”, “Bonuses” and “Customer support”. 20% of the rated reviews give four or five stars, and 76% give one or two.
How many complaints has Luna Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 1 complaint about Luna Casino.
Where do Luna Casino’s players come from?
The countries named most often in complaints and reviews about Luna Casino are United Kingdom (46%), Denmark (37%) and United States (6.5%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with Luna Casino, and ones players rate about the same.
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Casinos under the same licences
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Rated alike by players
Casinos whose player rating is closest to that of Luna Casino.
