Hopa Casino: 100% up to €200 + up to 100 Bonus Spins
- Bonus
- 100%
- Max bonus
- €200
- Min deposit
- €10
- Wagering
- 35x(d+b)
Wagering applies to deposit plus bonus.
Casino profile
Hopa Casino
Player complaints and reviews about Hopa Casino, plus its operator (Karamba Partners), licences and welcome offers.
hopa.com
Profile
- Website
- hopa.com
- Established
- 2009
- Operator
- Karamba Partnersaffiliate programme
- Company
- Aspire Global International Ltd.
- Languages
- English
- Finnish
- German
- Norwegian
- Spanish
- Currencies
- Australian dollars
- Brazilian reals
- British pounds sterling
- Canadian dollars
- Danish krone
- Euros
- Norwegian kroner
- US dollars
- Chilean pesos
- New Zealand dollars
About
Hopa Casino belongs to the Karamba Partners affiliate programme. The site launched in 2009. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 5 languages, including English, Finnish, German, Norwegian. 10 account currencies are listed, including Australian dollars, Brazilian reals, British pounds sterling, Canadian dollars. We list 4 welcome offers.
Hopa Casino is listed in 10 markets, among them Canada, Germany, Australia and Spain.
Markets
This brand is listed in 10 markets. Pick one to see what it offers there.
Welcome bonuses
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Hopa Casino Bonus: Up to 300 Bonus Spins
- Free spins
- 300
40 EXTRA SPINS on Book of Dead
- Free spins
- 40
- Min deposit
- C$20
- Wagering
- 35x
- Max bet
- C$3.99 or 14% of starting bonus value (Neteller: €2.49, Skrill: €2.49)
40 EXTRA SPINS on Starburst
- Free spins
- 40
- Min deposit
- C$20
- Wagering
- 35x
- Max bet
- C$3.99 or 14% of starting bonus value (Neteller: €2.49, Skrill: €2.49)
Player Intelligence
395 records
What players report about Hopa Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
58
74% resolved, of those with a known outcome
Total reviews
337
Across all review sites
Player rating
2.48 / 5
Trustpilot 2.0 · AskGamblers 2.95
GEO markets
18
Countries stated on 81% of records
Hopa Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Hopa Casino, the way Player Intelligence PRO computes it.
Since 2015, players have posted 58 complaints and 337 reviews about Hopa Casino on 4 sites. In the 12 months to November 5, 2026, they filed 1 complaint and posted 3 reviews.
The problem players report most often is “Withdrawal delay”: 53% of the 55 complaints with a labelled problem. Next come “Withdrawal refused” (13%) and “Documents rejected or requested again” (7.3%). Complaints about “Withdrawal” make up 67% of those with a topic, against 29% across all brands.
Of the 58 complaints with a known outcome, 74% were resolved, against 59% across all brands. That puts Hopa Casino 1,042nd of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 64%.
Reviewers give Hopa Casino 1.58 out of 5 on average over 337 rated reviews, against 3.44 across all brands. 14% of the ratings are four or five stars, and 83% are one or two. The review sites’ own scores average 2.48 out of 5 across 2 sites. By that score, Hopa Casino ranks 3,248th of 4,287 rated casinos. Reviewers most often praise “Withdrawals” (39 reviews), “Customer support” (27 reviews) and “Games” (23 reviews). The most common criticism concerns “Withdrawals” (124 reviews), “Bonuses” (112 reviews) and “Customer support” (91 reviews).
The countries players state most often are United Kingdom (89%), Denmark (2.2%) and Germany (1.9%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Hopa Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
21
20162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2016 | 2 |
| 2017 | 3 |
| 2018 | 7 |
| 2019 | 6 |
| 2020 | 21 |
| 2021 | 9 |
| 2022 | 4 |
| 2023 | 4 |
| 2024 | 1 |
| 2025 | 0 |
| 2026 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay53%29
- Withdrawal refused13%7
- Documents rejected or requested again7.3%4
- Verification delay3.6%2
- Sports bets3.6%2
- Wrong calculation3.6%2
- Account closed1.8%1
- Account not closed on request1.8%1
- Other problems13%7
Block 03
Complaint categories
- Withdrawal67%39
- KYC / verification12%7
- Account5.2%3
- Other5.2%3
- Bonus3.4%2
- Technical3.4%2
- Deposit1.7%1
- Payments & refunds1.7%1
Block 04
Complaint status
- Resolved74%43
- Unresolved26%15
Block 05
Hopa Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Hopa Casino | All brands |
|---|---|---|
| Complaints resolved | 74% | 59% |
| Average review rating | 1.58 | 3.44 |
| Complaints per 100 reviews | 17.2 | 26.4 |
| Share of “Withdrawal” complaints | 67% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
94
20152016201720182019202020212022202320242025
| Period | Value |
|---|---|
| 2015 | 3 |
| 2016 | 6 |
| 2017 | 11 |
| 2018 | 13 |
| 2019 | 12 |
| 2020 | 84 |
| 2021 | 94 |
| 2022 | 77 |
| 2023 | 22 |
| 2024 | 9 |
| 2025 | 6 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars8.9%30
- 4 stars5%17
- 3 stars3%10
- 2 stars3.3%11
- 1 star80%269
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals12%39
- Customer support8.5%27
- Games7.2%23
- Bonuses6%19
- KYC / verification2.5%8
- Deposits & payment methods1.6%5
Criticised
- Withdrawals39%124
- Bonuses35%112
- Customer support29%91
- Trust & licence24%75
- KYC / verification17%53
- Website & app13%41
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4
2.92
3.14
1.92
0.84
1.46
1.49
1.43
1.75
1
2.08
20152016201720182019202020212022202320242025
| Period | Value |
|---|---|
| 2015 | 4 |
| 2016 | 2.92 |
| 2017 | 3.14 |
| 2018 | 1.92 |
| 2019 | 0.84 |
| 2020 | 1.46 |
| 2021 | 1.49 |
| 2022 | 1.43 |
| 2023 | 1.75 |
| 2024 | 1 |
| 2025 | 2.08 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom89%286
- Denmark2.2%7
- Germany1.9%6
- Ireland1.6%5
- Brazil0.6%2
- Isle of Man0.6%2
- Netherlands0.6%2
- Albania0.3%1
- Bulgaria0.3%1
- Finland0.3%1
- Other countries2.5%8
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 0 | – |
| 2025 | 0 | – | 6 | – |
| 2024 | 1 | – | 9 | – |
| 2023 | 4 | – | 22 | 1.75 |
| 2022 | 4 | – | 77 | 1.43 |
| 2021 | 9 | – | 94 | 1.49 |
| 2020 | 21 | 76% | 84 | 1.46 |
| 2019 | 6 | – | 12 | – |
| 2018 | 7 | – | 13 | – |
| 2017 | 3 | – | 11 | – |
| 2016 | 2 | – | 6 | – |
| 2015 | 0 | – | 3 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 304 | 2.0 / 5 |
| AskGamblers | 28 | 31 | 2.95 / 5 |
| CasinoReviews | 21 | – | – |
| Casino Guru | 9 | 2 | – |
Block 13
Latest complaints and reviews
The newest records about Hopa Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Complaint
Withdrawal delay
Resolved - Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
3.0 of 5 stars
United Kingdom · Trustpilot
- Complaint
Sports bets
Resolved - Complaint
Sports bets
ResolvedUnited Kingdom · CasinoReviews
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Hopa Casino
Who owns Hopa Casino?
Hopa Casino is operated by Aspire Global International Ltd. and runs under the Karamba Partners affiliate programme.
Is Hopa Casino licensed?
Yes. Hopa Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.
When was Hopa Casino founded?
Hopa Casino launched in 2009.
Which currencies does Hopa Casino accept?
Currencies listed for Hopa Casino: Australian dollars, Brazilian reals, British pounds sterling, Canadian dollars, Danish krone, Euros, Norwegian kroner, US dollars and 2 more. Its site is available in 5 languages: English, Finnish, German, Norwegian and 1 more.
What welcome bonuses does Hopa Casino offer?
4 welcome offers are listed for Hopa Casino. The first on the list is “Hopa Casino: 100% up to €200 + up to 100 Bonus Spins”, with a 35× wagering requirement.
Which countries is Hopa Casino available in?
Hopa Casino is listed in 10 markets: Australia, Austria, Canada, Chile, Finland, Germany, New Zealand, Norway and 2 more.
What do players say about Hopa Casino?
Players have filed 58 complaints and written 337 reviews about Hopa Casino. Players rate Hopa Casino 2.48 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Hopa Casino?
“Withdrawal delay” – 53% of the 55 complaints about Hopa Casino with a labelled problem. Followed by “Withdrawal refused” (13%) and “Documents rejected or requested again” (7.3%).
Do players report withdrawal problems at Hopa Casino?
Withdrawals are the topic of 39 complaints about Hopa Casino: 67% of the 58 with a topic. The most common withdrawal problem is “Withdrawal delay” (74% of them). Of the withdrawal complaints with a known outcome, 64% were resolved.
Does Hopa Casino resolve player complaints?
74% of the 58 complaints about Hopa Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Hopa Casino is 1,042nd. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Hopa Casino?
Praised most: “Withdrawals”, “Customer support” and “Games”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 14% of the rated reviews give four or five stars, and 83% give one or two.
How many complaints has Hopa Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 1 complaint about Hopa Casino.
Where do Hopa Casino’s players come from?
The countries named most often in complaints and reviews about Hopa Casino are United Kingdom (89%), Denmark (2.2%) and Germany (1.9%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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