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Casino profile

Quatro Casino

Player complaints and reviews about Quatro Casino, plus its operator (Rewards Affiliates), licences and welcome offers.

quatrocasino.com
Capture of the Quatro Casino website

About

Quatro Casino belongs to the Rewards Affiliates affiliate programme. The site launched in 2009. It holds licences from Kahnawake Gaming Commission, UK Gambling Commission. The interface is available in 4 languages: English, Finnish, German, French. 5 account currencies are listed, including Canadian dollars, Euros, British pounds sterling, US dollars. We list 4 welcome offers.

Quatro Casino is listed in 8 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

1,223 records

What players report about Quatro Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

26

81% resolved, of those with a known outcome

Total reviews

1,197

Across all review sites

Player rating

3.83 / 5

Trustpilot 4.1 · AskGamblers 3.55

GEO markets

27

Countries stated on 96% of records

Quatro Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Quatro Casino, the way Player Intelligence PRO computes it.

Since 2009, players have posted 26 complaints and 1,197 reviews about Quatro Casino on 6 sites. In the 12 months to November 4, 2026, they filed 3 complaints and posted 186 reviews. Reviews are up 22% on the 12 months before (153). The average review rating rose from 3.99 to 4.18 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 42% of the 24 complaints with a labelled problem. Next come “Bonus winnings confiscated” (13%) and “Account blocked” (8.3%). Complaints about “Withdrawal” make up 58% of those with a topic, against 29% across all brands.

Of the 26 complaints with a known outcome, 81% were resolved, against 59% across all brands. That puts Quatro Casino 804th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 80%.

Reviewers give Quatro Casino 4.07 out of 5 on average over 1,177 rated reviews, against 3.44 across all brands. 76% of the ratings are four or five stars, and 19% are one or two. The review sites’ own scores average 3.83 out of 5 across 2 sites. By that score, Quatro Casino ranks 1,068th of 4,286 rated casinos. Reviewers most often praise “Customer support” (303 reviews), “Bonuses” (247 reviews) and “Games” (218 reviews). The most common criticism concerns “Bonuses” (124 reviews), “Withdrawals” (81 reviews) and “Customer support” (77 reviews).

The countries players state most often are Canada (73%), New Zealand (8.5%) and Austria (8.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Quatro Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
200920112013201520172019202120232026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay42%10
  • Bonus winnings confiscated13%3
  • Account blocked8.3%2
  • Bonus not credited8.3%2
  • Gambling limits8.3%2
  • Withdrawal refused8.3%2
  • Deposit not credited4.2%1
  • Missing funds4.2%1
  • Other problems4.2%1
Share of the 24 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal58%15
  • Bonus19%5
  • Account7.7%2
  • Responsible gambling7.7%2
  • Deposit3.8%1
  • Payments & refunds3.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved81%21
  • Unresolved19%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Quatro Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Quatro Casino against the market
MeasureQuatro CasinoAll brands
Complaints resolved81%59%
Average review rating4.073.44
Complaints per 100 reviews2.226.4
Share of “Withdrawal” complaints58%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201220132014201520162017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars67%783
  • 4 stars9.7%114
  • 3 stars5.3%62
  • 2 stars2.2%26
  • 1 star16%192
Share of 1,177 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support33%303
  • Bonuses27%247
  • Games24%218
  • Withdrawals8.8%80
  • VIP & loyalty6.3%57
  • Website & app4.9%45
Share of the 911 reviews that name at least one aspect.reviews

Criticised

  • Bonuses14%124
  • Withdrawals8.9%81
  • Customer support8.5%77
  • Fairness & RTP7.7%70
  • Trust & licence3%27
  • VIP & loyalty2.2%20
Share of the 911 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Canada73%855
  • New Zealand8.5%100
  • Austria8.1%95
  • India1.6%19
  • Germany1%12
  • Ireland1%12
  • Slovakia1%12
  • Luxembourg0.8%9
  • Finland0.6%7
  • Slovenia0.6%7
  • Other countries3.9%46
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–1554.17
20253–1524.06
20245–2883.84
20231–5644.21
20222–3–
20212–0–
20203–1–
20191–1–
20160–1–
20153–7–
20143–7–
20130–14–
20120–4–
20091–0–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1,1554.1 / 5
AskGamblers8383.55 / 5
Casino Guru142–
CasinoReviews3––
latestcasinobonuses.bet–2–
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Quatro Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Ireland · Trustpilot

  • Review

    1.0 of 5 stars

    United States · Trustpilot

  • Complaint

    Account blocked

    Unresolved

    Georgia · Casino Guru

  • Complaint

    Account blocked

    Unresolved

    Georgia · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Austria · Casino Guru

8 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Quatro Casino

Who owns Quatro Casino?

Quatro Casino is operated by Fresh Horizons Ltd. and runs under the Rewards Affiliates affiliate programme.

Is Quatro Casino licensed?

Yes. Quatro Casino holds 2 licences: Kahnawake Gaming Commission, UK Gambling Commission.

When was Quatro Casino founded?

Quatro Casino launched in 2009.

Which currencies does Quatro Casino accept?

Currencies listed for Quatro Casino: Canadian dollars, Euros, British pounds sterling, US dollars, New Zealand dollars. Its site is available in 4 languages: English, Finnish, German, French.

What welcome bonuses does Quatro Casino offer?

4 welcome offers are listed for Quatro Casino. The first on the list is “C$50 bonus money and 350 extra spins”, with a 200× wagering requirement.

Which countries is Quatro Casino available in?

Quatro Casino is listed in 8 markets: Austria, Belgium, Canada, Finland, France, Germany, New Zealand, United Kingdom.

What do players say about Quatro Casino?

Players have filed 26 complaints and written 1,197 reviews about Quatro Casino. Players rate Quatro Casino 3.83 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Quatro Casino?

“Withdrawal delay” – 42% of the 24 complaints about Quatro Casino with a labelled problem. Followed by “Bonus winnings confiscated” (13%) and “Account blocked” (8.3%).

Do players report withdrawal problems at Quatro Casino?

Withdrawals are the topic of 15 complaints about Quatro Casino: 58% of the 26 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them). Of the withdrawal complaints with a known outcome, 80% were resolved.

Does Quatro Casino resolve player complaints?

81% of the 26 complaints about Quatro Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Quatro Casino is 804th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Quatro Casino?

Praised most: “Customer support”, “Bonuses” and “Games”. Criticised most: “Bonuses”, “Withdrawals” and “Customer support”. 76% of the rated reviews give four or five stars, and 19% give one or two.

How many complaints has Quatro Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 3 complaints about Quatro Casino.

Where do Quatro Casino’s players come from?

The countries named most often in complaints and reviews about Quatro Casino are Canada (73%), New Zealand (8.5%) and Austria (8.1%).