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Casino profile

1win Casino in Colombia

Player complaints and reviews about 1win Casino, plus its operator (1win Partners), licences and welcome offers.

1win.pro
1win.pro
Capture of the 1win Casino website

Profile

Website
1win.pro
Established
2018
Operator
1win Partnersaffiliate programme
Company
1win N.V.
Licences
Languages
  • English
  • German
  • Spanish
  • Russian
  • Ukrainian
  • Italian
  • Azerbaijani
  • Greek
  • Hindi
  • Indonesian
  • Japanese
  • Kazakh
  • Korean
  • Polish
  • Portuguese
  • Turkish
  • Uzbek
Currencies
  • Euros
  • US dollars
  • UAE dirhams
  • Armenian drams
  • Argentine pesos
  • Australian dollars
  • Azerbaijani manats
  • Bangladeshi takas
  • Brazilian reals
  • Belarusian rubles
  • Canadian dollars
  • Chilean pesos
  • Colombian pesos
  • Costa Rican colóns
  • Czech Republic korunas
  • Algerian dinars
  • Georgian laris
  • Ghanaian cedis
  • Hong Kong dollars
  • Indonesian rupiahs
  • Indian rupees
  • Iranian rials
  • Iraqi dinars
  • Jordanian dinars
  • Kenyan shillings
  • Kazakhstani tenges
  • Sri Lankan rupees
  • Moldovan lei
  • Mexican pesos
  • Malaysian ringgits
  • Nigerian nairas
  • Nepalese rupees
  • Panamanian balboas
  • Peruvian nuevos soles
  • Philippine pesos
  • Pakistani rupees
  • Polish zlotys
  • Qatari rials
  • Russian rubles
  • Rwandan francs
  • Swedish kronor
  • Singapore dollars
  • Somali shillings
  • Thai baht
  • Turkish Lira
  • Tanzanian shillings
  • Ukrainian hryvnias
  • Ugandan shillings
  • Uzbekistan som
  • Vietnamese dong
  • South African Rand
  • Zambian kwachas Show more

About

On the 1win Casino site for Colombia, we found 11 promotions and a loyalty programme with 4 tiers.

1win Casino belongs to the 1win Partners affiliate programme. The site launched in 2018. It holds a licence from Curacao Gaming Control Board. The interface is available in 17 languages, including English, German, Spanish, Russian. 52 account currencies are listed, including Euros, US dollars, UAE dirhams, Armenian drams. We list 9 welcome offers.

Licensee

The company that holds the Curaçao licence for 1win Casino, as the licence register names it.

Legal name
1Win N.V.
Curaçao licence reference
OGL/2024/587/0621
Registration number (Curaçao Chamber of Commerce)
147039

Markets

This brand is listed in 36 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

11 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    ¿Cómo obtener el estatus VIP?

    ¿Cómo obtener el estatus VIP? Juega activamente en la plataforma 1win: realiza apuestas deportivas, juega en el casino, participa en promociones y torneos. Una vez que alcances el nivel de actividad necesario, un manager se pondrá en contacto contigo y te explicará todos los detalles para obtener el estatus VIP.

  2. 2

    ¿Cómo puedo conservar mi estatus VIP de otra plataforma al cambiarme a 1win?

    ¿Cómo puedo conservar mi estatus VIP de otra plataforma al cambiarme a 1win? Comparte la información sobre tu estatus VIP actual en otra plataforma. La revisaremos y te informaremos qué nivel y beneficios del 1win VIP Club podemos ofrecerte.

  3. 3

    ¿Para qué sirve el manager VIP y en qué se diferencia del servicio de soporte?

    ¿Para qué sirve el manager VIP y en qué se diferencia del servicio de soporte? • Te acompaña durante el juego y te ayuda a progresar más rápido. • Te asigna bonos personalizados. • Acelera la gestión de tus solicitudes en el soporte, aumentando su prioridad. • Selecciona bonos y regalos adaptados a tus preferencias. El servicio de soporte resuelve cuestiones técnicas y procesa solicitudes en orden de llegada, mientras que el gerente VIP garantiza un enfoque personalizado y máxima comodidad.

  4. 4

    ¿Qué es el servicio de conserjería?

    ¿Qué es el servicio de conserjería? • Ayuda para organizar compras y viajes. • Asistencia en el hogar y en la carretera. • Consultas médicas y ayuda de emergencia. • Descuentos en hoteles, tours y traslados. El servicio de conserjería está diseñado para resolver tareas de cualquier complejidad, ahorrar tiempo y cuidar de tu comodidad.

Player complaints and reviews in Colombia

27 records

27 of the 5,050 records about 1win Casino come from players who state they are in Colombia. The figures below are theirs alone; the casino page covers every market.

Total complaints

11

100% resolved, of those with a known outcome

Total reviews

16

Across all review sites

Player rating

2.75 / 5

16 ratings by these players

Share of all records

0.5%

of 5,050 about 1win Casino

What players in Colombia say about 1win Casino

Players in Colombia have filed 11 complaints and written 16 reviews about 1win Casino. That is 0.5% of the 5,050 records about it from every market. Complaints make up 41% of their records, against 51% across all markets. Their reviews rate it 2.75 out of 5 on average (16 ratings), against 3.01 across all markets. 50% of their rated reviews give one or two stars; across all markets the share is 46%.

The most common problem in their complaints is “Withdrawal delay”: 64% of 11 complaints with a labelled problem (35% across all markets). 100% of their 11 complaints with a known outcome were resolved, against 79% across all markets. In the last 12 months: 1 complaint and 3 reviews.

A player counts as being in Colombia when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about 1win Casino in Colombia, or compare the market with another one.

What the assistant can do
Colombia and all markets
FigureColombiaAll markets
Complaints among all records41%51%
Resolved, of complaints with a known outcome100%79%
Average review rating, out of 52.753.01
Reviews rated 1–2 stars50%46%
Withdrawal delay, of labelled complaints64%35%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay64%7
  • Deposit not credited18%2
  • Account closed9.1%1
  • Account not closed on request9.1%1
Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal64%7
  • Account18%2
  • Deposit18%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%11
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 06

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2025
Rating history

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–2–
20250–13–
20242–0–
20238–1–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–15–
Casino Guru111–

Block 09

Latest complaints and reviews

The newest records about 1win Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Colombia · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Colombia · Casino Guru

  • Review

    1.0 of 5 stars

    Colombia · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Colombia · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Colombia · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about 1win Casino in Colombia

What bonuses and promotions does 1win Casino run in Colombia?

We read 11 live offers for Colombia on the 1win Casino site itself.

Does 1win Casino have a loyalty programme in Colombia?

Yes. Its loyalty programme for Colombia has 4 tiers.

How many complaints and reviews about 1win Casino come from players in Colombia?

27 of the 5,050 complaints and reviews about 1win Casino come from players in Colombia. Across all its markets, 2,462 complaints have a known outcome, and 79% of them were resolved.

Who owns 1win Casino?

1win Casino is operated by 1win N.V. and runs under the 1win Partners affiliate programme.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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