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Casino profile

Casino Joy

Player reviews and complaints from independent sites, alongside the facts we have recorded about Casino Joy and its operator (TrafficFlow Partners).

casinojoy.com
casinojoy.com
Capture of the Casino Joy website

Profile

Website
casinojoy.com
Established
2018
Operator
TrafficFlow Partnersaffiliate programme
Company
Fortuna Games N.V.
Licences
Languages
  • English
  • German
  • French
  • Spanish
  • Portuguese
  • Finnish
  • Italian
  • Norwegian
  • Danish
  • Polish
  • Greek
  • Hungarian
Currencies
  • Euros
  • Canadian dollars
  • Australian dollars
  • New Zealand dollars
  • Norwegian kroner
  • Swiss francs
  • Danish krone
  • Hungarian forints
  • Polish zlotys
  • Brazilian reals
  • Colombian pesos
  • Chilean pesos
  • ADA
  • Ripple
  • USD Coin Show more

About

Casino Joy is an online casino operating under the TrafficFlow Partners affiliate programme. The site launched in 2018. It holds a licence from Curacao Gaming Control Board. The interface is available in 12 languages, among them English, German, French, Spanish. Accounts can be held in 15 currencies — Euros, Canadian dollars, Australian dollars, New Zealand dollars. Our database holds 14 welcome offers.

Markets

This brand is listed in 18 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

137 records

What players report about Casino Joy on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

97

87% resolved, of those with a known outcome

Total reviews

40

Across all review sites

Player rating

2.33 / 5

AskGamblers 2.05 · Trustpilot 2.6

GEO markets

15

Countries stated on 33% of records

AI-generated summary of player reviews

Players appreciate the top-notch level of service, including quick verification and payouts handled by the next day. The VIP program and excellent game sections, along with good bonuses, contribute to a pleasurable gaming experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal63%61
  • KYC / verification10%10
  • Bonus7.2%7
  • Account5.2%5
  • Payments & refunds3.1%3
  • Responsible gambling3.1%3
  • Technical3.1%3
  • Deposit3.1%3
  • Other2.1%2
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved87%84
  • Unresolved13%13
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20192020202120222023202420252026
Rating history

Player ratings from AskGamblers, Trustpilot.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.